Customer reviews from frigidaire.com
Frigidaire - 1.8 Cu. Ft. Over-the-Range Microwave - Stainless Steel
Average customer rating
4.4
(436 Reviews)
Rating breakdown 436 reviews
5 Stars
288
4 Stars
91
3 Stars
28
2 Stars
11
1 Star
18
Customer Reviews for Frigidaire - 1.8 Cu. Ft. Over-the-Range Microwave - Stainless Steel
Customer Rating
4
Does what it is intended to do!
on April 9, 2022
Posted by: MetricHarley
[This review was collected as part of a promotion.] The Over the Range Microwave works great. It was larger and much lighter than the one I replace, that made the install a one-man job. I gave it four stars because the buttons need to be pressed multiple times sometimes. The other reason is that it would be nice to have a thirty second button that works without pressing the one-minute button first.
Written by a customer while visiting frigidaire.com
Customer Rating
3
It's a microwave
on April 17, 2022
Posted by: Nwhm
[This review was collected as part of a promotion.] Good buy for the cost
Response from frigidaire.comBy Kailey, Online Outreach Specialist, April 19, 2022
It makes us happy to hear when our consumers are satisfied with our products. Thank you for taking the time to share your review. If you need any assistance we can be reached by phone at 800-374-4432 or you can send us a message through Live Chat on our website M-F 8:30 am- 8:00 pm EST. - Kailey
Written by a customer while visiting frigidaire.com
Customer Rating
1
Doesn’t run for longer then 2 minutes
on April 21, 2022
Posted by: Ctowler
Just bought a new build and they installed this microwave, doesn’t run for longer then 2 minutes before shutting off and taking 10-15 minutes to turn back on.
Response from frigidaire.comBy Bianca, Online Outreach Specialist , April 22, 2022
We regret to learn you are having issues with your new microwave staying on. We recommend assuring the unit is installed on a dedicated non-GFI circuit. If this is the case and you are still having issues, please connect with us on a chat via Frigidaire.com and we would be happy to assist. -Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
2
Very loud
on April 25, 2022
Posted by: Bob498
[This review was collected as part of a promotion.] Installation was good and works well, however it is very loud when running,
Response from frigidaire.comBy Ciara, Online Outreach Specialist , April 26, 2022
Bob498, we appreciate you taking the time out to share your feedback on your microwave with us!
While we're glad to hear your microwave is working as designed. We understand you have some concerns with the noise level of your microwave.
Please know it's vital for us to hear if our products are meeting our consumer's expectations, and your feedback does not go unnoticed for future reference.
In the event the noise level becomes unbearable, please connect with us via Live Chat, and our experts will be happy to assist.
Best Regards,
Ciara
While we're glad to hear your microwave is working as designed. We understand you have some concerns with the noise level of your microwave.
Please know it's vital for us to hear if our products are meeting our consumer's expectations, and your feedback does not go unnoticed for future reference.
In the event the noise level becomes unbearable, please connect with us via Live Chat, and our experts will be happy to assist.
Best Regards,
Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very nice
on April 25, 2022
Posted by: Riisey
[This review was collected as part of a promotion.] This microwave gets the job done. It heats up very well and with less time than my former microwave. It’s really nice.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Amazing microwave
on April 25, 2022
Posted by: Microwavy
[This review was collected as part of a promotion.] This microwave is amazing, it cooks things. It also has an exhaust fan feature which is great for removing smoke from my kitchen.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 30, 2022
Posted by: AbbyA
[This review was collected as part of a promotion.] It's a nice microwave. I would like it even better if the +10sec and +30sec buttons could start the microwave for those short time periods in addition to the quick start 1min, 2min, and 3min options.
Written by a customer while visiting frigidaire.com
Customer Rating
2
door does not close all the way.you have to push very hard to get it to close
on May 3, 2022
Posted by: flatfoot
[This review was collected as part of a promotion.] door does not close all the way.you have to push very hard to get it to close
Response from frigidaire.comBy Damon, Online Outreach Specialist, May 4, 2022
We're disappointed to learn that your microwave door is not closing properly. We take your concerns seriously, and would like to gain more insight into your issue. When you have a free moment, please connect with us via Live Chat or by phone at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST so one of our specialists can assist you better. - Damon
Written by a customer while visiting frigidaire.com