Customer reviews from hp.com
HP - ENVY x360 2-in-1 15.6" Touch-Screen Laptop - Intel Core i7-1165G7 - 12GB Memory - 256GB SSD
Average customer rating
4.3
(155 Reviews)
Rating breakdown 155 reviews
5 Stars
106
4 Stars
25
3 Stars
8
2 Stars
3
1 Star
13
84%of customers recommend this product.
(
77 out of
92)
Customer Reviews for HP - ENVY x360 2-in-1 15.6" Touch-Screen Laptop - Intel Core i7-1165G7 - 12GB Memory - 256GB SSD
Posted by: Bdogbones
from Orlando, FL
Verified Purchase:Yes
If I turn off the laptop overnight I have to run a diagnostic on the keyboard to get it working again. Touchpad too. Every time. Annoying. So I just leave it on. Still annoying.
No, I would not recommend this to a friend.
Features
3
Performance
3
Written by a customer while visiting hp.com
Posted by: Anonymous
from Beaverton, OR
Verified Purchase:Yes
[This review was collected as part of a promotion.] I needed a replacement laptop for my aging Dell Inspiron and this is quite an upgrade. I selected the Nightfall black/modern walnut finish and am very pleased. The 4k display is just amazing. The keyboard is great. My only concern is the walnut finish seems to show fingerprints/skin oil.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Smanda
from Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love HP and once again I got exactly what I wanted. I ordered a custom laptop with the i7 CPU, 16gb RAM & 500gb SSD. It has outperformed my last computer by leaps & bounds. It is quite, quick and doesn't get too hot to keep it on my legs while writing research papers and attending online live classes. I've only used the Pen a couple of times, it's different than using a Samsung Note pen. I'll get used to it eventually. I probably won't buy any other brand ever again.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: rthomasmd
from South Carolina
Verified Purchase:Yes
[This review was collected as part of a promotion.] I had to sent it back to the HP repair shop as the key board and mouse pad was not working. Awaiting currently to get it back from repair shop.
No, I would not recommend this to a friend.
Features
2
Performance
2
Written by a customer while visiting hp.com
Posted by: LenaC
from Lincoln University, PA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Everything worked with no effort on my part in regards to setup. It has a nice screen and is everything that I expected. It is relatively lightweight and good for my needs. No need to contact support on anything.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Anonymous
from Riverdale, UT
Verified Purchase:Yes
[This review was collected as part of a promotion.] This laptop does everything as expected, it is light weight, and thin. Do wish that HP did not putt all that ridiculous support software on it.
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: jz416
from East Haven, CT
Verified Purchase:Yes
[This review was collected as part of a promotion.] Took a little while to get used to it but once I got used to it I like it very much. Glad that I purchased it.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Anonymous
from Oak Lawn IL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Unfortunately, I did receive a defective laptop. The trackpad mouse. Would always stick and the H key on the. Keypadad clicks when depressed, Needless to say, I was extremely disappointed, especially since my laptop was a custom model. Which I had to wait additional time to receive. Fortunately. HP was quick to resolve the issue. I have sent the laptop Back for replacement and I am waiting for the replacement. The representative was helpful, efficient and point.with procedure to replace it. Kudos for not not taking thru the wire
I would recommend this to a friend!
Features
4
Performance
4
Written by a customer while visiting hp.com