Customer reviews from hp.com
HP - ENVY x360 2-in-1 15.6" Touch-Screen Laptop - Intel Core i7-1165G7 - 12GB Memory - 256GB SSD
Average customer rating
4.3
(155 Reviews)
Rating breakdown 155 reviews
5 Stars
106
4 Stars
25
3 Stars
8
2 Stars
3
1 Star
13
84%of customers recommend this product.
(
77 out of
92)
Customer Reviews for HP - ENVY x360 2-in-1 15.6" Touch-Screen Laptop - Intel Core i7-1165G7 - 12GB Memory - 256GB SSD
Posted by: JD T
from Hockessin DE
Verified Purchase:Yes
I just got the Envy x360 and am very happy with it. I do a lot of photography and the screen clarity is fantastic. I think I am going to use the ability to fold it over for use as a tablet a lot since I am also an artist.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Anonymous
from Grosse Pointe - Michigan
Verified Purchase:Yes
[This review was collected as part of a promotion.] The HP ENVY x360 Convertible 15-ed0056nr is a great notebook. Pretty fast and a gorgeous screen. The slim bezel makes the whole computer to be pretty compact which I love it. The fact that it is convertible and I can use as a tablet to sketch or watch movies is great too. Hinge is a bit flimsy, but that's the nature of the convertible hinge I guess. It's acceptable. If you do a lot of video conferences and hit your desk a lot it could be a problem but it works for me as I don't do much videoconferences and I have a sturdy desk. I did find the touchpad to be very finnicky and inconsistent to click. The bottom area is more compliant and the upper area is pretty stiff. It will also sense my palm even if I'm not touching it. That bothers me to the point that I'm willing to call HP to check if there is a fix for it. Overall a good buy.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
4
Nice computer with a couple of irritating traits
on October 25, 2020
Posted by: Anonymous
from Overland Park, KS
Verified Purchase:Yes
I like the HP ENVY x360 Convertible laptop, but it has some pesky issues that often come with new computers. One is that the computer inexplicably blanks out, as if it has gone to sleep, but getting it to wake up is a challenge. It finally comes back, but I'm not sure what action actually does it.
The second issue is the phantom cursor movement. That is usually easily addressed by disabling the touchpad while typing, but touchpad settings are not available on the Envy. I checked for a software update, but the computer says it's already up to date. So, I'm dealing with a cursor that jumps around, highlights and deletes text at random, which is enormously irritating.
I've also searched the internet for a solution on this, but none of the solutions work as they invariably try to steer me to a Touchpad Settings tab in the Mice and other pointing devices section of the Control Panel, but that Touchpad tab isn't there.
Features
5
Performance
4
Written by a customer while visiting hp.com
Posted by: Jimmy Ma
from San Diego California
Verified Purchase:Yes
[This review was collected as part of a promotion.] Cannot drive hdr on a 2nd or 3rd external monitor.
No, I would not recommend this to a friend.
Features
3
Performance
3
Written by a customer while visiting hp.com
Posted by: Kyomi
from Queens, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] Everything’s great except the keyboard color design and the number lock light sign. I even don’t know if I have turn on the number lock as there’s no light sign.
I would recommend this to a friend!
Features
4
Performance
4
Written by a customer while visiting hp.com
Posted by: PeterLee318
from Chicago, IL
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've had this laptop for about 3 weeks now and is by far the best laptop I've ever used(personal & work). It far exceeds my expectations in every way. I can't believe it was delivered to my home in only 3 days! And it's ultra-fast, ultra-small and lightweight. The 15" display is the perfect size, and the integrated Bang & Olufsen speakers are to die for. Just be sure to update all device drivers as soon as you can and you're golden.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
1
Disappointed, had to send back for exchange
on February 26, 2021
Posted by: dmh60
from CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Right out of the box, camera video during virtual meetings was grainy/snowy and face was red tinged. After hours of troubleshooting on my own and hours establishing contact and working with a live support technician, it was determined that something was wrong with the operating system. I am now without a laptop and am waiting for an exchange to arrive. So disappointing, since this was not an inexpensive purchase.
Features
4
Performance
1
Written by a customer while visiting hp.com
Posted by: Ponies
from Upstate NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’m happy with my new laptop! My old one was 11 years old and this one is much more easier
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com