Customer reviews from hp.com
HP - ENVY x360  2-in-1  15.6" Touch-Screen Laptop - Intel Core  i7-1165G7 - 12GB Memory - 256GB SSD
Average customer rating
4.3 out of 5
4.3
(155 Reviews)
Open Ratings Snapshot
Rating breakdown 155 reviews
5 Stars
106
4 Stars
25
3 Stars
8
2 Stars
3
1 Star
13
84%of customers recommend this product. 
(
77 out of 92
)
Best Buy Privacy Policy
Customer Reviews for HP - ENVY x360  2-in-1  15.6" Touch-Screen Laptop - Intel Core  i7-1165G7 - 12GB Memory - 256GB SSD
Customer Rating
5 out of 5
5
Great quality laptop!
on January 30, 2021
Posted by: Polina L
from Las Vegas, NV
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great laptop! Used for school and photo editing. Fast and quiet. Feel light, yet sturdy!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Product is awesome!
on February 1, 2021
Posted by: FishAreFriendsNotFood
from USA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Super Fast! Works well! 9/9 Laptops for the family have all been HP!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Speedy efficient laptop!
on February 7, 2021
Posted by: Berta1
from Florida
Verified Purchase:Yes
I purchased the HP ENVY x360 about 2 weeks ago, it arrived quickly and I find it so very much faster than my desktop was. I am very pleased with it and would recommend it to anyone! Have had MANY HP products and have always been happy with them
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Black screen
on March 2, 2021
Posted by: pjtashland
from Ashland, Oregon
Verified Purchase:Yes
I bought this 3 weeks ago and have nothing but problems. The biggest problem is the screen goes black a few times a day and I can wait about 30 minutes to come back (NOT) or do a hard shut down and reboot. I spent over an hour w tech support (very friendly, patient and clear!) trying a series of fixes. No success. Her next proposal is to do a complete reload of the operating system. I do not want everything that has been loaded on my PC to be wiped out. I am not yet up on the cloud. I have neither the time, nor desire, nor the to do this reload. Second issue is the darn mousepad. It is much to0 sensitive and I totally miss the 2 buttons at the bottom of the pad for right and left click. Yes, I know those capabilities are there but the scroll/cursor move capabilities are there too and with the slightest movement I have sent or been sent somewhere I do not want to be. Also, the pad accepts as a tap the slightest movement near it. I have moved the settings to low sensitivity with no improvement.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Very Nice
on March 4, 2021
Posted by: Rtnofear
from Sav, GA
Verified Purchase:Yes
[This review was collected as part of a promotion.] We needed a new and updated computer, something lighter and faster. So far this is has been great. We went with the 2 in 1 but so far the tablet part is not really as nice as we thought, its too big (long) and I'm worried about the key pad on the bottom other wise no complaints. It is fast and the screen is great with the vibrant colors and all.
Thank you
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Fast computer, slow delivery
on June 12, 2021
Posted by: DTyler1787
Verified Purchase:Yes
[This review was collected as part of a promotion.] The speed of this computer is exhilarating. The Windows setup was speedy and painless.
Installing additional software (like Chrome and Firefox) and running all the required Windows updates was so quick and easy, even with several restarts. I look forward to seeing what this can do with my normal work.
One downside was the wait. It took FedEx more than the promised 2-8 business days to deliver.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Love my HP ENVY 360
on March 14, 2022
Posted by: Stacey73
from Walden, New York
Verified Purchase:Yes
My laptop of more than five years, has been finally showing signs of wear and tear. Thanks to my husband and bother in law's help, they were able to navigate me to HP. We purchased an ENVY desktop with beats audio years ago. We as a family enjoy it. It is great for business, family use, and gaming. I chose the ENVY 360, since I will be primarily using this for business. It is sleek, lightweight, decent battery life, and bluetooth options. The display offers great visibility for reading and review during meetings when having multiple apps open. It is compact to travel and store. Will definitely purchase this again in the future when the time comes again.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Poor build and material quality for the money.
on July 16, 2022
Posted by: Former HP Employee
from Northern Virginia
Verified Purchase:Yes
Build and material quality are significantly less than expected, and significantly less than my previous HP8610. Paper tray is cheap and flimsy. Envelope processing is confusing. HP Smart integration is overly promoted for a simple home office printer. Given the above, the product is significantly overpriced.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
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