Customer reviews from Samsung US
Samsung - The Terrace Series 75" Class QLED Outdoor Full Sun 4K UHD Smart Tizen TV (2021)
Average customer rating
4.6
(928 Reviews)
Rating breakdown 928 reviews
5 Stars
694
4 Stars
162
3 Stars
35
2 Stars
13
1 Star
24
47%of customers recommend this product.
(
32 out of
68)
Customer Reviews for Samsung - The Terrace Series 75" Class QLED Outdoor Full Sun 4K UHD Smart Tizen TV (2021)
Customer Rating
5
Perfection!
on September 24, 2021
Posted by: RHathaway
[This review was collected as part of a promotion.] I really love my Samsung The Frame TV. I recently redesigned my living/room dining room area, which is an open concept space, and wanted a larger TV but did not want it to be "the presence" in the room. I decided on a 55 inch The Frame, and I don't regret a single penny spent on this TV. It is gorgeous, and I love the selection of artwork available to customize the design to my interior design. Ironically, while it blends in beautifully into my space, it has become "the presence" in the room because my friends and family really love the TV's art and design. Go figure!
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV / Picture Frame
on September 24, 2021
Posted by: Ace32
[This review was collected as part of a promotion.] Mounted above my fireplace it looks like a picture, not a black rectangle that you normally have when your TV is off. When used as a TV, the picture is great. I did pair it with a Q900A soundbar which greatly improved the sound quality.
Written by a customer while visiting Samsung US
Customer Rating
5
Hide the TV and bring life into the room
on September 24, 2021
Posted by: Jonas5317
[This review was collected as part of a promotion.] When decorating a room both me and my wife like to bring a room to life, but not at the expense of space and clutter. This tv fill ups out living room space nicely between windows flanked by 4-5’ cacti on each side and frames adorning a top and the sides. When in art mode it really does look like an art gallery display and we love it! We found the picture quality to be above average with decent viewing angles and good enough sound to do away with the sound bar as to not break the illusion of no TV we were going for.
Written by a customer while visiting Samsung US
Customer Rating
5
Love our Frame!
on September 24, 2021
Posted by: Barkofthetree
[This review was collected as part of a promotion.] I use my Frame for my Zoom yoga classes. It connects wirelessly to my computer with one click and is so easy to use. Sleek, beautiful, simple. Absolutely love it.
Written by a customer while visiting Samsung US
Customer Rating
4
I love this TV but remote won’t connect
on September 24, 2021
Posted by: Mommaof3
[This review was collected as part of a promotion.] We use the frame TV in my sons room. It is a great addition to his log cabin bed, although I’ve never been able to get the remote to sync. I received a new remote after contacting customer support and it still won’t connect. I use the app so I can still use the the tv but I would of liked for the remote to work.
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, September 27, 2021
Mommaof3,
Thank you for choosing The Frame TV and for your review. I'm sorry to hear you are experiencing difficulties with your Solar Cell Remote. To pair your remote to your TV, please press the RETURN and PLAY/PAUSE buttons on your remote tor 10 seconds.
I hope this helps! Should you need further assistance, please contact Samsung Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Thank you for choosing The Frame TV and for your review. I'm sorry to hear you are experiencing difficulties with your Solar Cell Remote. To pair your remote to your TV, please press the RETURN and PLAY/PAUSE buttons on your remote tor 10 seconds.
I hope this helps! Should you need further assistance, please contact Samsung Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on September 25, 2021
Posted by: Smalls
[This review was collected as part of a promotion.] I use it for news, movies, and TV shows. It has a great picture and color!
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful picture
on September 25, 2021
Posted by: Jbo88
[This review was collected as part of a promotion.] Light years ahead of what we had before. Too bad the SmartThings app still doesn’t work for loading personal photos.
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, September 27, 2021
Jbo88,
Thank you for your review of the Samsung Frame TV. I'm sorry to hear you are experiencing difficulties uploading photos from the SmartThings app. Please try these steps:
1) Open the SmartThings App
2) Open that Frame TV icon from the SmartThings App, select “ADD YOUR PHOTOS + (r)“.
3) From your mobile device select (s) the pictures you want to add to the frame by checking the small box in the top left corner of the images.
4) Once the upload is done, images will be seen in the Frame TV under “MY PHOTOS.”
I hope this tip helps. For further assistance, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Thank you for your review of the Samsung Frame TV. I'm sorry to hear you are experiencing difficulties uploading photos from the SmartThings app. Please try these steps:
1) Open the SmartThings App
2) Open that Frame TV icon from the SmartThings App, select “ADD YOUR PHOTOS + (r)“.
3) From your mobile device select (s) the pictures you want to add to the frame by checking the small box in the top left corner of the images.
4) Once the upload is done, images will be seen in the Frame TV under “MY PHOTOS.”
I hope this tip helps. For further assistance, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV overall.
on September 25, 2021
Posted by: HighQuality
[This review was collected as part of a promotion.] The quality is amazing. You also get some free Samsung TV channels. Overall very happy with my purchase. The TV has a great sound system as well. If you want quality, this is definitely the TV to get.
Written by a customer while visiting Samsung US