Customer reviews from Samsung US
Samsung - The Terrace Series 75" Class QLED Outdoor Full Sun 4K UHD Smart Tizen TV (2021)
Average customer rating
4.6
(928 Reviews)
Rating breakdown 928 reviews
5 Stars
694
4 Stars
162
3 Stars
35
2 Stars
13
1 Star
24
47%of customers recommend this product.
(
32 out of
68)
Customer Reviews for Samsung - The Terrace Series 75" Class QLED Outdoor Full Sun 4K UHD Smart Tizen TV (2021)
Customer Rating
4
The picture has really great color scheme.
on September 14, 2021
Posted by: 0208AH
[This review was collected as part of a promotion.] I stream a lot of movies and listening to music. My grandson loves it for games and sports and 5 year granddaughter using it for school so its usually never turned off.
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing TV despite it's price
on September 14, 2021
Posted by: Alinson
[This review was collected as part of a promotion.] Bought this tv for my office to use as entertainment and as a second screen for my work device. This includes using Samsung Dex from time to time, despite the lack of Dolby vision the HDR on this model is superb dex works flawlessly wirelessly and wired. I don't usually use Samsung's tizen ui but this one's actually pretty good just wish the remote was not ir based and instead was Bluetooth but hey they give you the option to buy one! Overall asthetics are great picture is great out of the box. Extremely happy with my purchase. Will be buying a bigger version in the future for my living room.
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, September 14, 2021
Alinson,
Thank you for purchasing Samsung’s 2021 Frame TV. I'm happy to hear you are enjoying your experience with Dex when paired with your new TV!
We appreciate your feedback on the Solar Cell Remote included with your TV. Please know your remote features both IR and Bluetooth; when pairing the remote to your TV (pressing the Return and Play/Pause buttons simultaneously), this establishes a Bluetooth connection between your TV and remote.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Thank you for purchasing Samsung’s 2021 Frame TV. I'm happy to hear you are enjoying your experience with Dex when paired with your new TV!
We appreciate your feedback on the Solar Cell Remote included with your TV. Please know your remote features both IR and Bluetooth; when pairing the remote to your TV (pressing the Return and Play/Pause buttons simultaneously), this establishes a Bluetooth connection between your TV and remote.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing bang for bucks
on September 14, 2021
Posted by: Srikanth
[This review was collected as part of a promotion.] Frame tv us miles apart from its competition. So much customization is good.
Written by a customer while visiting Samsung US
Customer Rating
5
Slim, vibrant display, grabs attention
on September 14, 2021
Posted by: ash894
[This review was collected as part of a promotion.] I bought this TV for my new house and I have been getting so many questions from every visitor to our house. It is extremely slim and with no visible wires, it looks very clean. There are some additional options of using bezels, but I found the default look fitting for my furniture.
Art mode has many complimentary photos and I have set them on slideshow to change once in a while - and there is a built in option to switch off and on - and it puts me in awe everytime I visit my drawing room. My favourite thing to do is open up YouTube and play 4K videos of Amsterdam/Maldives and it has a built in Intelligent sensor to change image type according to image - I use it along with "Natural" mode - do try it out. Speakers are good and the remote is very slim.
Smart view (casting) works very well especially if you have samsung phones since you can then watch both the tv and the cast at the same time. Integrates well with multiple samsung accounts and one account can be host and others can be guest so everyone has the remote.
Overall, great bang for the buck - I would have bought it even if it was a bit more pricey since it is beating the competition any way.
Written by a customer while visiting Samsung US
Customer Rating
5
TV has great features, easy to use, and much more
on September 14, 2021
Posted by: SportsandMovieFan
[This review was collected as part of a promotion.] We use our TV mostly for streaming movies and TV shows. We also use it for cable viewing as well, especially sports and other live events. Absolutely great product for a great price!!
Written by a customer while visiting Samsung US
Customer Rating
5
This is one of the best Smart TVs
on September 14, 2021
Posted by: neisha
[This review was collected as part of a promotion.] This TV is a nice size.It shows clearly and I haven't had plroblem since I had it
Written by a customer while visiting Samsung US
Customer Rating
5
Simple and Elegant
on September 15, 2021
Posted by: TundraNV
[This review was collected as part of a promotion.] The smart apps included with the frame TV provide a seamless user experience right out of the box. No need for any additional boxes, cables, or remotes. The includes remote is easy to use and appreciate the raised volume and channel buttons for nighttime viewing. And with CEC comparability, the Samsung remote also controls my Samsung Soundbar. Turn the TV off and it instantly disappears into any room as a stylish piece of iconic framed art or recent family vacation photo(s). Pair all this with further seamless integration with my Samsung Galaxy smartphone, well... it's both simple and elegant- thank you Samsung!!
Written by a customer while visiting Samsung US
Customer Rating
3
This has some issues
on September 15, 2021
Posted by: Athena
[This review was collected as part of a promotion.] It has some issues like glitching and the screen turning off but I will draw it's all right
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, September 16, 2021
Athena,
Thank you for purchasing the 2021 Frame TV and for sharing the details of the issues you are experiencing. A network issue may be the cause. You may want to go through these steps to check your network connection:
1) Make sure that no items that can generate electromagnetic interferences are placed between the TV and the wireless/wired access point.
2) Check if the access point is turned on. If it is on, turn it off, wait 1 or 2 minutes, and then turn it on. Enter the correct password if required.
3) If the wireless connection fails, connect the TV to the access point via a LAN cable. If the TV can connect to the Internet normally via the wired connection, there might be a problem with the access point. In this case, try using a different access point.
4) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings > Support > Device Care > Self Diagnosis> Smart Hub Connection Test
5) Try a cold reboot of your TV by pressing and holding the power button for 5+ seconds until the TV turns off and on again.
6) Please also be sure you have the latest firmware update. You may want to enable automatic updates for convenience. Select Settings > Support > Software Update, then select Auto Update.
If your TV appears to turn off by itself, try disabling some of the TV's energy efficiency functions.
See if Sleep Timer has been enabled. The Sleep Timer automatically turns the TV off after a specific period of time. Go to: Settings > General > System Manager > Time > Sleep Timer
If the Sleep Timer has not been enabled, see if Auto Power Off or Off Timer have been enabled and disable it.
- Settings > General > Power and Energy Saving > Auto Power Off
- Settings > General > System Manager > Time > Off Timer
Please also keep in mind the following:
When The Frame TV is in Art Mode, your screen may turn off automatically when surrounding ambient light dims.
Dot not block your TV's motion sensor (located at the bottom of the TV), as this can affect the brightness and color tone of the screen, making it seem as if your TV is turned off.
I hope these tips help. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Thank you for purchasing the 2021 Frame TV and for sharing the details of the issues you are experiencing. A network issue may be the cause. You may want to go through these steps to check your network connection:
1) Make sure that no items that can generate electromagnetic interferences are placed between the TV and the wireless/wired access point.
2) Check if the access point is turned on. If it is on, turn it off, wait 1 or 2 minutes, and then turn it on. Enter the correct password if required.
3) If the wireless connection fails, connect the TV to the access point via a LAN cable. If the TV can connect to the Internet normally via the wired connection, there might be a problem with the access point. In this case, try using a different access point.
4) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings > Support > Device Care > Self Diagnosis> Smart Hub Connection Test
5) Try a cold reboot of your TV by pressing and holding the power button for 5+ seconds until the TV turns off and on again.
6) Please also be sure you have the latest firmware update. You may want to enable automatic updates for convenience. Select Settings > Support > Software Update, then select Auto Update.
If your TV appears to turn off by itself, try disabling some of the TV's energy efficiency functions.
See if Sleep Timer has been enabled. The Sleep Timer automatically turns the TV off after a specific period of time. Go to: Settings > General > System Manager > Time > Sleep Timer
If the Sleep Timer has not been enabled, see if Auto Power Off or Off Timer have been enabled and disable it.
- Settings > General > Power and Energy Saving > Auto Power Off
- Settings > General > System Manager > Time > Off Timer
Please also keep in mind the following:
When The Frame TV is in Art Mode, your screen may turn off automatically when surrounding ambient light dims.
Dot not block your TV's motion sensor (located at the bottom of the TV), as this can affect the brightness and color tone of the screen, making it seem as if your TV is turned off.
I hope these tips help. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Written by a customer while visiting Samsung US