Customer reviews from Samsung US
Samsung - The Terrace Series 75" Class QLED Outdoor Full Sun 4K UHD Smart Tizen TV (2021)
Average customer rating
4.6
(928 Reviews)
Rating breakdown 928 reviews
5 Stars
694
4 Stars
162
3 Stars
35
2 Stars
13
1 Star
24
47%of customers recommend this product.
(
32 out of
68)
Customer Reviews for Samsung - The Terrace Series 75" Class QLED Outdoor Full Sun 4K UHD Smart Tizen TV (2021)
Customer Rating
4
Really beautiful bit of adjustment!
on July 23, 2021
Posted by: LMasters321
[This review was collected as part of a promotion.] The install was simple!
The look clean and elegant, I love changing the picture and using the frame feature.
It seems like the new model no longer has temperature control only brightness and the controls are overall an adjustment.
The look clean and elegant, I love changing the picture and using the frame feature.
It seems like the new model no longer has temperature control only brightness and the controls are overall an adjustment.
Speakers seem good, as does the auto sensing picture. I have this in my basement and there is little natural light so not sure how well the remote will do or if the picture adjustment is as great as it would be for a room with lots of light and windows.
Overall very happy and feel like this tv offers so much for the price! Also so smart, I don’t know many others doing the solar cell tech or the motion sensor. Love that they are embracing tech!
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great design features
on July 23, 2021
Posted by: LindaB
[This review was collected as part of a promotion.] My new TV is used in my home office. It is sleek on the wall and looks like artwork when the TV is not being viewed. Everyone that has seen the TV falls in love with the design. The quality of the TV is the best we have ever owned.
Written by a customer while visiting Samsung US
Customer Rating
5
Love it!
on July 23, 2021
Posted by: BeetimeAN
[This review was collected as part of a promotion.] I am in LOVE with my new TV! It’s so slim and looks amazing on the wall. It’s very easy to set up and the picture is great. It really looks like a picture!
Written by a customer while visiting Samsung US
Customer Rating
5
We love our new Frame TV.
on July 23, 2021
Posted by: Dave
[This review was collected as part of a promotion.] Our Frame is in our newly remodeled master bedroom. We use it mostly for the morning news and for streaming movies and TV series. We like the many options of pictures/paintings to display when the TV is not in use.
Written by a customer while visiting Samsung US
Customer Rating
4
Solved my upgrade problem
on July 23, 2021
Posted by: Sasppmd
[This review was collected as part of a promotion.] The 55 inch Samsung Frame, replaced an older 50 inch plasma TV, that was mounted above my fireplace in a recessed space. Pulling multiple cables and power cords would have been very difficult. The single fiber optic cable with power supply was relatively easy to pull through the wall.
I opted to use a standard mobile mounting system, rather that the supplied hanging bracket as this unit would not have to look like a hung picture.
Set up was relatively easy.
Only significant issue was the TV sound cutting off frequently. This seems to be a Samsung software glitch that needs to be solved and has been experienced by many users.
Since I used a optical sound cable from the Frame receiver to my Home theater receiver, this is no longer an issue.
Picture quality is an amazing step up from my old 720p Plasma TV!! Picture library (subscription) is very robust and a very nice feature when not watching TV.
I opted to use a standard mobile mounting system, rather that the supplied hanging bracket as this unit would not have to look like a hung picture.
Set up was relatively easy.
Only significant issue was the TV sound cutting off frequently. This seems to be a Samsung software glitch that needs to be solved and has been experienced by many users.
Since I used a optical sound cable from the Frame receiver to my Home theater receiver, this is no longer an issue.
Picture quality is an amazing step up from my old 720p Plasma TV!! Picture library (subscription) is very robust and a very nice feature when not watching TV.
Written by a customer while visiting Samsung US
Customer Rating
5
The Frame
on July 24, 2021
Posted by: TheKeyserFamily
[This review was collected as part of a promotion.] This TV is phenomenal and has everything you need, not to mention Samsung TV, which is great if your trying to save some money. The TV is ridiculously fast and highly recommended. You won’t be sorry.
Written by a customer while visiting Samsung US
Customer Rating
5
65” Terrace exceeds expectations
on July 24, 2021
Posted by: SportsFan
[This review was collected as part of a promotion.] The Samsung Terrace 65” is perfect for our covered open air patio. It has the smart TV features our family wants to enjoy sports, tv and movies outdoors. The picture is vividly bright and crisp. This is a break through in outdoor TV far exceeding everything everything else on the market
Written by a customer while visiting Samsung US
Customer Rating
4
This product is well produced
on July 24, 2021
Posted by: BigHappyFamily
[This review was collected as part of a promotion.] The product has a usable interface and is visually pleasant. The remote is somewhat frustrating to work with sometimes. The usability of the remote is less friendly than I would like. I would appreciate the tv having more memory over where I last left the channels because it sometimes doesn’t remember.
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, July 26, 2021
Hi BigHappyFamily,
Thank you for purchasing The Frame TV and for your review. We appreciate your feedback on the remote design. To assist you in learning the various functions and settings of your new Solar Cell remote, you can download the Solar Cell Remote Guide directly from Samsung’s website by clicking “Support” in the top right corner. Then go to “Manuals & Software” > “TVs & Home Theater” > “TVs”. From there, you can select The Frame TV under "Lifestyle TVs” > “A Model Lineup" and download the guides you would like. The e-Manual is also embedded into the TV itself under Settings > Support > Open e-Manual.
I hope this helps. If you need further assistance or have any questions, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Thank you for purchasing The Frame TV and for your review. We appreciate your feedback on the remote design. To assist you in learning the various functions and settings of your new Solar Cell remote, you can download the Solar Cell Remote Guide directly from Samsung’s website by clicking “Support” in the top right corner. Then go to “Manuals & Software” > “TVs & Home Theater” > “TVs”. From there, you can select The Frame TV under "Lifestyle TVs” > “A Model Lineup" and download the guides you would like. The e-Manual is also embedded into the TV itself under Settings > Support > Open e-Manual.
I hope this helps. If you need further assistance or have any questions, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Written by a customer while visiting Samsung US