Customer reviews from Samsung US
Samsung - The Terrace Series 75" Class QLED Outdoor Full Sun 4K UHD Smart Tizen TV (2021)
Average customer rating
4.6
(928 Reviews)
Rating breakdown 928 reviews
5 Stars
694
4 Stars
162
3 Stars
35
2 Stars
13
1 Star
24
47%of customers recommend this product.
(
32 out of
68)
Customer Reviews for Samsung - The Terrace Series 75" Class QLED Outdoor Full Sun 4K UHD Smart Tizen TV (2021)
Customer Rating
5
Outstanding picture, absolutely no glare
on June 29, 2021
Posted by: ourbackyardTerrace
[This review was collected as part of a promotion.] Streaming movies and sports in our back yard. Works great. It was easy to set up, and simple to load additional streaming apps. Remote for the TV and matching soundbar are simple enough to understand how to use, and work great.
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture
on June 29, 2021
Posted by: Lily
[This review was collected as part of a promotion.] We watch movies and television outside.
Easy and convenient set up. Clear picture and sound.
Easy and convenient set up. Clear picture and sound.
Written by a customer while visiting Samsung US
Customer Rating
5
The features are perfect for our studio.
on June 29, 2021
Posted by: SCTV
[This review was collected as part of a promotion.] We are a small Community Access Television station and have been interested in adding a monitor into our studio set design. This worked out perfectly for us. We are able to input different images to display on the screen for the different programs being recorded in our studio. We mounted it on a stand with castors that allows it to be moved around the set easily.
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture
on June 29, 2021
Posted by: Bill
[This review was collected as part of a promotion.] Just a great picture. Love watching sports. Very vivid color
Written by a customer while visiting Samsung US
Posted by: Joel
[This review was collected as part of a promotion.] This type of TV is not very common nowadays, where all TVs look alike and this one does not. The image quality is exceeding our expectation and it sounds great. The only downside of it is sometimes the Airplay feature does not work properly but other than that, we are very happy about this product.
Written by a customer while visiting Samsung US
Customer Rating
4
Great Idea but Connection Issues
on June 29, 2021
Posted by: SeroTV43
[This review was collected as part of a promotion.] I love the idea of having a flip TV but having to connect to 2.4 GHz wifi band and not been able to Tap and connect make it not worth it of what you pay for it. Even using Samsung phone last generation.
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, June 29, 2021
Hi SeroTV43,
Thank you for choosing The Sero TV and for your review. We appreciate your feedback regarding the connectivity issues you are experiencing with your TV. The Sero supports both 2.4GHz and 5GHz Wi-Fi. You may want to go through these steps to check your network connection:
1) Make sure that no items that can generate electromagnetic interferences are placed between the TV and the wireless/wired access point.
2) Check if the access point is turned on. If it is on, turn it off, wait 1 or 2 minutes, and then turn it on. Enter the correct password if required.
3) If the wireless connection fails, connect the TV to the access point via a LAN cable. If the TV can connect to the Internet normally via the wired connection, there might be a problem with the access point. In this case, try using a different access point.
4) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings > Support > Device Care > Self Diagnosis> Smart Hub Connection Test
5) Try a cold reboot of your TV by pressing and holding the power button for 5+ seconds until the TV turns off and on again.
Please also make sure that you are always running the latest firmware update. You can check this by going to Settings > Support > Software Update or you can enable Auto Update for convenience.
I hope this helps. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Thank you for choosing The Sero TV and for your review. We appreciate your feedback regarding the connectivity issues you are experiencing with your TV. The Sero supports both 2.4GHz and 5GHz Wi-Fi. You may want to go through these steps to check your network connection:
1) Make sure that no items that can generate electromagnetic interferences are placed between the TV and the wireless/wired access point.
2) Check if the access point is turned on. If it is on, turn it off, wait 1 or 2 minutes, and then turn it on. Enter the correct password if required.
3) If the wireless connection fails, connect the TV to the access point via a LAN cable. If the TV can connect to the Internet normally via the wired connection, there might be a problem with the access point. In this case, try using a different access point.
4) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings > Support > Device Care > Self Diagnosis> Smart Hub Connection Test
5) Try a cold reboot of your TV by pressing and holding the power button for 5+ seconds until the TV turns off and on again.
Please also make sure that you are always running the latest firmware update. You can check this by going to Settings > Support > Software Update or you can enable Auto Update for convenience.
I hope this helps. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic Television
on June 29, 2021
Posted by: seanmbr
[This review was collected as part of a promotion.] The dimensions of the TV fit wonderfully into our living room setup. The OneConnect box is a stroke of genius and the functionality of the TV is everything I could ask for. My one improvement would be to the overall brightness of the TV, as it does remain quite dim at times. Also, the Art Mode Slideshow is not intuitive. I would expect that to be fixed in subsequent updates. The TV itself is stunning, functionally sound and I would recommend this at any size point to anyone interested!
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, June 29, 2021
Hi seanmbr,
Thank you for purchasing The Frame TV and for your review. I am happy to hear that you are enjoying the realistic picture quality delivered to your screen with our Quantum Dot technology which powers over a billion brilliant shades of vivid and lifelike colors that stay true regardless of the scene’s brightness.
If the default brightness is not to your liking, you can customize the brightness level between 0 – 50. Go to Home > Settings > Picture > Expert Settings > Brightness.
You can also try different Picture Modes to see which best fits your needs. Go to Home > Settings > Picture > Picture Mode for the below choices:
1) Standard: Is the default mode suitable for general viewing environments.
2) Natural: Reduces eye strain for a comfortable viewing experience.
3) Movie: Is suitable for watching TV or movies in a dark room.
4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
Intelligent Mode also enables the TV to recognize and analyze the surroundings, noise, content, and your usage patterns to provide the best viewing experience. You can enable Intelligent Mode by going to Home > Settings > General > Intelligent Mode Settings. Adaptive Picture, which is among the options, optimizes brightness and provides the best picture quality in real time, based on the lighting condition and the content you're viewing.
I hope you can use these adjustment recommendations to set the image to your liking. If you would like further assistance with settings, features, or functions, please reach out to Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Thank you for purchasing The Frame TV and for your review. I am happy to hear that you are enjoying the realistic picture quality delivered to your screen with our Quantum Dot technology which powers over a billion brilliant shades of vivid and lifelike colors that stay true regardless of the scene’s brightness.
If the default brightness is not to your liking, you can customize the brightness level between 0 – 50. Go to Home > Settings > Picture > Expert Settings > Brightness.
You can also try different Picture Modes to see which best fits your needs. Go to Home > Settings > Picture > Picture Mode for the below choices:
1) Standard: Is the default mode suitable for general viewing environments.
2) Natural: Reduces eye strain for a comfortable viewing experience.
3) Movie: Is suitable for watching TV or movies in a dark room.
4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
Intelligent Mode also enables the TV to recognize and analyze the surroundings, noise, content, and your usage patterns to provide the best viewing experience. You can enable Intelligent Mode by going to Home > Settings > General > Intelligent Mode Settings. Adaptive Picture, which is among the options, optimizes brightness and provides the best picture quality in real time, based on the lighting condition and the content you're viewing.
I hope you can use these adjustment recommendations to set the image to your liking. If you would like further assistance with settings, features, or functions, please reach out to Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
My Sero TV experience!
on June 29, 2021
Posted by: Angela
[This review was collected as part of a promotion.] The pandemic kept us indoors for the most part. My family and I were running out of new experiences or things to do at home. Ordered a Sero TV and the things I’ve been able to do have been endless. I even keep it on at home when I have guests over or working on my laptop. I use it as my own personal digital signage sometimes. LOL. Portraits of the kids, videos even small gifs when celebrating a family get together. It’s all become significantly more interesting haha!
Written by a customer while visiting Samsung US