Customer reviews from Samsung US
Samsung - The Terrace Series 75" Class QLED Outdoor Full Sun 4K UHD Smart Tizen TV (2021)
Average customer rating
4.6
(928 Reviews)
Rating breakdown 928 reviews
5 Stars
694
4 Stars
162
3 Stars
35
2 Stars
13
1 Star
24
47%of customers recommend this product.
(
32 out of
68)
Customer Reviews for Samsung - The Terrace Series 75" Class QLED Outdoor Full Sun 4K UHD Smart Tizen TV (2021)
Customer Rating
5
Clear and great product
on June 26, 2021
Posted by: Tank
[This review was collected as part of a promotion.] I use it as a TV and a 4th PC monitor for just chatting streams on twitch. It is perfect
Written by a customer while visiting Samsung US
Customer Rating
5
Best TV ever
on June 26, 2021
Posted by: JesusGG
[This review was collected as part of a promotion.] This tv is far better than my old LG the graphics and flow of pixels wowed me on how nice it was. This TV also includes a series of modes one being game mode, and by doing so it brings down your response time by a far bit, and overall gives you smoother gamplay which is a must have in the family. Great TV overall really needed to upgrade.
Written by a customer while visiting Samsung US
Customer Rating
3
This tv shows great visual
on June 27, 2021
Posted by: Jaemar
[This review was collected as part of a promotion.] I usually use the TV to play video games on watch my favorite movies but lately the children have been using it to watch YouTube on it's a wonderful thing thank you Samsung for bringing such a beautiful TV
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, June 28, 2021
Hi Jaemar,
Thank you for your purchase and review of The Terrace QLED 4K Smart TV.
I am glad that you are enjoying the bright and glare free outdoor entertainment experience.
If you are experiencing specific issues which caused you to give this a 3-star rating, please know Samsung Customer Support is here to help. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
We hope to hear from you.
~ Samsung Specialist
Thank you for your purchase and review of The Terrace QLED 4K Smart TV.
I am glad that you are enjoying the bright and glare free outdoor entertainment experience.
If you are experiencing specific issues which caused you to give this a 3-star rating, please know Samsung Customer Support is here to help. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
We hope to hear from you.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
4
This product does have great features.
on June 27, 2021
Posted by: Pal2021
[This review was collected as part of a promotion.] I use the Samsung TV for viewing movies, streaming and occasional gaming. I prefer Samsung products.
Written by a customer while visiting Samsung US
Customer Rating
4
great picture
on June 27, 2021
Posted by: GamerDylan
[This review was collected as part of a promotion.] I stream netflix and it looks like real life such a great tv overall the screen is very durable and it never cracked
Written by a customer while visiting Samsung US
Customer Rating
5
This product is from future
on June 27, 2021
Posted by: Lynada19
[This review was collected as part of a promotion.] I use my Samsung TV for watching movies and for practice the sport from YouTube and also for teachings my son
Written by a customer while visiting Samsung US
Customer Rating
5
What channel changer
on June 28, 2021
Posted by: Space
[This review was collected as part of a promotion.] Call we like having fun with it watching our TV shows family night eating dinner it's just a good TV right clear picture
Written by a customer while visiting Samsung US
Customer Rating
3
Great tv with connectivity issues.
on June 28, 2021
Posted by: JOHN
[This review was collected as part of a promotion.] This tv is a center piece, it sits above my fireplace and looks amazing paired with the bezel. It really does look like artwork. The picture quality is also amazing with high details and contrats. Unfortunately, it keeps disconnecting overnight. I have to restart it every morning if i want it to have internet. Hopefully this will be patched with an update.
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, June 28, 2021
Hi John,
Thank you for purchasing Samsung’s new 2021 Frame TV. I am happy to hear setup was easy and that you are enjoying the realistic picture quality delivered to your screen with our Quantum Dot technology which powers over a billion brilliant shades of vivid and lifelike colors that stay true regardless of the scene’s brightness.
We appreciate you sharing the details of your issue with Internet connectivity. A network issue may be the cause. You may want to go through these steps to check your network connection:
1) Make sure that no items that can generate electromagnetic interferences are placed between the TV and the wireless/wired access point.
2) Check if the access point is turned on. If it is on, turn it off, wait 1 or 2 minutes, and then turn it on. Enter the correct password if required.
3) If the wireless connection fails, connect the TV to the access point via a LAN cable. If the TV can connect to the Internet normally via the wired connection, there might be a problem with the access point. In this case, try using a different access point.
4) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings > Support > Device Care > Self Diagnosis> Smart Hub Connection Test
5) Try a cold reboot of your TV by pressing and holding the power button for 5+ seconds until the TV turns off and on again.
Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update.
I hope these tips help. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Thank you for purchasing Samsung’s new 2021 Frame TV. I am happy to hear setup was easy and that you are enjoying the realistic picture quality delivered to your screen with our Quantum Dot technology which powers over a billion brilliant shades of vivid and lifelike colors that stay true regardless of the scene’s brightness.
We appreciate you sharing the details of your issue with Internet connectivity. A network issue may be the cause. You may want to go through these steps to check your network connection:
1) Make sure that no items that can generate electromagnetic interferences are placed between the TV and the wireless/wired access point.
2) Check if the access point is turned on. If it is on, turn it off, wait 1 or 2 minutes, and then turn it on. Enter the correct password if required.
3) If the wireless connection fails, connect the TV to the access point via a LAN cable. If the TV can connect to the Internet normally via the wired connection, there might be a problem with the access point. In this case, try using a different access point.
4) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings > Support > Device Care > Self Diagnosis> Smart Hub Connection Test
5) Try a cold reboot of your TV by pressing and holding the power button for 5+ seconds until the TV turns off and on again.
Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update.
I hope these tips help. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Written by a customer while visiting Samsung US