Customer reviews from Samsung US
Samsung - The Terrace Series 75" Class QLED Outdoor Full Sun 4K UHD Smart Tizen TV (2021)
Average customer rating
4.6
(928 Reviews)
Rating breakdown 928 reviews
5 Stars
694
4 Stars
162
3 Stars
35
2 Stars
13
1 Star
24
47%of customers recommend this product.
(
32 out of
68)
Customer Reviews for Samsung - The Terrace Series 75" Class QLED Outdoor Full Sun 4K UHD Smart Tizen TV (2021)
Customer Rating
5
Easy, beautiful screen, works with my phone
on April 19, 2021
Posted by: DavidDRAPC
[This review was collected as part of a promotion.] We are "old folks" in our 60s.
The TVs are light as a feather and easy to set up.
We watch tv in "boring mode" and the TVs are perfect.
We watch movies and the TVs are perfect
They sync with our earbud and headphone and our smartphones perfectly; and,
When the TVs are off they are beautiful.
The TVs are light as a feather and easy to set up.
We watch tv in "boring mode" and the TVs are perfect.
We watch movies and the TVs are perfect
They sync with our earbud and headphone and our smartphones perfectly; and,
When the TVs are off they are beautiful.
Written by a customer while visiting Samsung US
Customer Rating
5
One of a kind!
on April 19, 2021
Posted by: KendallDaGreat
[This review was collected as part of a promotion.] This TV is Amazing! Aside from the terrific 4k picture and viewing angles, this TV has a showstopper of a feature. The ability to automatically swivel the Sero depending on the media I am viewing is stunning and something that blows the minds off of my friends and family. The Sero really is a modern work of art, not just a television. For those who want to push to boundaries of innovation and display the technology in their home, the Samsung Sero is for you!
Written by a customer while visiting Samsung US
Customer Rating
5
One of a kind TV!
on April 19, 2021
Posted by: MrSobbe
[This review was collected as part of a promotion.] The ability to swivel this TV from landscape to portrait make this TV a game changer. I get my content the way I want in the angle I want. The screen is crisp and clear and the sound is next level.
Written by a customer while visiting Samsung US
Customer Rating
5
A TV that is great to look at
on April 19, 2021
Posted by: MikeB23
[This review was collected as part of a promotion.] We have a home built in 1893 that we've been carefully decorated in a manner that reflects the turn of the 20th century era. A problem we encountered was how to enjoy a modern, large, black television in a room that is decorated with beautiful vintage pieces. Our solution was a Samsung's 'The Frame' 55" TV. With its unique design, the 2021 'The Frame' TV is nearly the same thickness as an oil painting canvas (about 1/2"). Add a vintage, antique gold picture frame, and then use the 'Smart Things' software (along with another application that makes photos look like oil paintings), and we now have a beautiful piece of art displayed above our fireplace, rather than an out-of-place large black TV. We love our Samsung 'The Frame'. Every vintage home decorated in an era-authentic manner needs 'The Frame' . Thank you Samsung for your innovation; it solved our problem beautifully.
Written by a customer while visiting Samsung US
Customer Rating
5
Sleek piece of functional art.
on April 19, 2021
Posted by: McSuch
[This review was collected as part of a promotion.] I love the frame. It's slim aesthetic makes it compatible with just about any setup. The one connect box might be the best part of most of the new samsung TVs. It allows for maximum output with minimal footprint.
The art mode is great too. I do find the purchasable art on the pricey side and I can't think of a reason to subscribe for the service, however, you can import your own pictures. This makes this feature a must for me.
All in all I highly recommend to anyone. It gives new meaning to entertainment.
The art mode is great too. I do find the purchasable art on the pricey side and I can't think of a reason to subscribe for the service, however, you can import your own pictures. This makes this feature a must for me.
All in all I highly recommend to anyone. It gives new meaning to entertainment.
Written by a customer while visiting Samsung US
Customer Rating
4
The Frame
on April 19, 2021
Posted by: Lena
[This review was collected as part of a promotion.] I did not like the free channels because there were no parental controls included. I was able to remove the free channels, so I chose to keep the tv. If not for that option, I would have returned the tv. My favorite feature is the option to view the tv with artwork on it.
Response from Samsung USBy Samsung Solutions, Samsung Brand Ambassador, April 22, 2021
Lena:
Thank you for your review of the 2021 Frame TV. Using the Program Rating Lock function can be useful for controlling what programs children can watch on the TV based on their ratings. This does not block programs originating from external sources such as Blu-ray players, DVD players, or USB files.
Go to: Settings > Broadcasting > Program Rating Lock Settings
Every time you access Program Rating Lock Settings, you just enter the security PIN. You must also enter this PIN to watch a blocked program. The default PIN in “0000”. To change the PIN, go to Settings > General > System Manager > Change PIN.
I hope this helps. For further assistance, please contact Samsung Customer Support. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Thank you for your review of the 2021 Frame TV. Using the Program Rating Lock function can be useful for controlling what programs children can watch on the TV based on their ratings. This does not block programs originating from external sources such as Blu-ray players, DVD players, or USB files.
Go to: Settings > Broadcasting > Program Rating Lock Settings
Every time you access Program Rating Lock Settings, you just enter the security PIN. You must also enter this PIN to watch a blocked program. The default PIN in “0000”. To change the PIN, go to Settings > General > System Manager > Change PIN.
I hope this helps. For further assistance, please contact Samsung Customer Support. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing picture quality
on April 19, 2021
Posted by: Jess
[This review was collected as part of a promotion.] We got the frame tv to replace our old tv.I can’t even begin to describe the difference. The picture is so clear and lifelike that I almost feel like I am inside it, 3D like. The setup was easy, the Home Screen is so intuitive to use that my 4.5yo has already mastered it. Adding apps was simple too. I have yet to explore all the tv has to offer including the picture set up when the tv is off so can’t speak to that of yet. I also can’t speak of the wall mount since we will be moving soon and will wait to mount at the new apartment. Overall worth every penny. It is a gorgeous tv.
Written by a customer while visiting Samsung US
Customer Rating
5
Glorious TVs!
on April 19, 2021
Posted by: JPCMD
[This review was collected as part of a promotion.] I have three Frame TVs, a 55'', 65'', and 32'' and will probably buy another for the guest room and one for the workout studio. These are, by far, the best TVs I've ever seen. They are bright and clear, the sound on the larger units is shockingly good, the interface is easy to use and very responsive. (It's easy to move between Netflix, HBO max, Apple TV, Amazon video, etc.). They also look great. The tv fades into the room and is no longer an eyesore.
One disappointment: the 32'' version comes with a much thinker one connect cable than the larger TVs, which can't easily be hidden or made discreet. So it works much less well on the wall unless you add an outlet behind the TV itself.
Written by a customer while visiting Samsung US