Customer reviews from Samsung US
Samsung - 75" Class The Terrace Series QLED Outdoor Full Sun 4K UHD Smart Tizen TV (2021)
Average customer rating
4.6
(929 Reviews)
Rating breakdown 929 reviews
5 Stars
694
4 Stars
160
3 Stars
35
2 Stars
14
1 Star
26
46%of customers recommend this product.
(
32 out of
70)
Customer Reviews for Samsung - 75" Class The Terrace Series QLED Outdoor Full Sun 4K UHD Smart Tizen TV (2021)
Customer Rating
5
The best product in TVs
on April 29, 2021
Posted by: Mrsbooboo6
[This review was collected as part of a promotion.] This is the best TV I have owned. Clear picture
Very easy too use
Very easy too use
Written by a customer while visiting Samsung US
Customer Rating
5
Color
on April 30, 2021
Posted by: Pratt1195
[This review was collected as part of a promotion.] To watch TV. Also its hooked up to my Amazon smd alexa.
Written by a customer while visiting Samsung US
Customer Rating
3
The T.V Colors Are Extremely Beautiful
on May 2, 2021
Posted by: Mancave2021
[This review was collected as part of a promotion.] I use my samsung,to screen multiple movies and music. Also I use it for work I have to do on the web, which is more clearer on my Samsung than the the desktop monitor. Last the sound is crisp and even crisper when you adjust the equalizer.
Response from Samsung USBy Samsung Solutions, Samsung Brand Ambassador, May 3, 2021
Mancave2021:
Thank you for purchasing Samsung’s new 2021 Frame TV and for your review. Quantum Dots power over a billion brilliant shades of vivid and lifelike colors that stay true without fading, regardless of the scene's brightness. Your TV also features SpaceFit Sound with Sound Sensors at the bottom of the TV measuring reflections in sound waves to analyze how close the TV is to surrounding objects in the area. The TV will then optimize sound for the space.
If you have any questions about features, settings, etc., Samsung Customer Support is here to help. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Thank you for purchasing Samsung’s new 2021 Frame TV and for your review. Quantum Dots power over a billion brilliant shades of vivid and lifelike colors that stay true without fading, regardless of the scene's brightness. Your TV also features SpaceFit Sound with Sound Sensors at the bottom of the TV measuring reflections in sound waves to analyze how close the TV is to surrounding objects in the area. The TV will then optimize sound for the space.
If you have any questions about features, settings, etc., Samsung Customer Support is here to help. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
5
This product has very good features.
on October 14, 2021
Posted by: Tynia
[This review was collected as part of a promotion.] I use it for watching TV, And cooking shows some gaming movies watching videos Family game night church movie night.
Written by a customer while visiting Samsung US
Customer Rating
5
This TV is the only TV you will have to buy
on October 14, 2021
Posted by: Cozy
[This review was collected as part of a promotion.] I love this TV for gaming .I love watching movie on it I use for a every day life enjoyment .there no color TV I personally think that is more creditable in color or sound
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung is a great TV.
on October 14, 2021
Posted by: Mucho
[This review was collected as part of a promotion.] I use Samsung for down loading my presional business,games,and recipes. And it is good for streaming good movies you like to look at pay your bills online. And good to for your grandchildren to stay busy on YouTube and Tikka. I would recommend my family and friends to Samsung TV, anytime it shows good.
Written by a customer while visiting Samsung US
Customer Rating
4
This product has many excellent features.
on October 15, 2021
Posted by: Pizzalover354
[This review was collected as part of a promotion.] It is really fast and my children can watch any app they want because this product has high quality and great features.
Written by a customer while visiting Samsung US
Customer Rating
1
Broke within a Month
on January 6, 2022
Posted by: Peter G
Expertise:Intermediate
My TV broke within a month. I cannot say much more than that because Big Brother will not let me.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, January 10, 2022
Peter G ,
We appreciate you sharing the issues you were having with your new Frame TV and your experience with Customer Service. Looking further into this, our records indicate that Samsung has been contacted and we are glad a resolution was reached in December.
Please know that Samsung is committed to providing the best possible product experience, quality, and value, and your feedback will be shared with our product and customer care teams.
Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
We hope to regain you as a customer in the future.
~ Samsung Specialist
We appreciate you sharing the issues you were having with your new Frame TV and your experience with Customer Service. Looking further into this, our records indicate that Samsung has been contacted and we are glad a resolution was reached in December.
Please know that Samsung is committed to providing the best possible product experience, quality, and value, and your feedback will be shared with our product and customer care teams.
Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
We hope to regain you as a customer in the future.
~ Samsung Specialist
Written by a customer while visiting Samsung US