Customer reviews from Samsung US
Samsung - 75" Class The Terrace Series QLED Outdoor Full Sun 4K UHD Smart Tizen TV (2021)
Average customer rating
4.6
(927 Reviews)
Rating breakdown 927 reviews
5 Stars
694
4 Stars
160
3 Stars
35
2 Stars
13
1 Star
25
47%of customers recommend this product.
(
32 out of
68)
Customer Reviews for Samsung - 75" Class The Terrace Series QLED Outdoor Full Sun 4K UHD Smart Tizen TV (2021)
Customer Rating
3
It's ok
on September 15, 2021
Posted by: Thetruth
[This review was collected as part of a promotion.] Its ok but it could be better. I rather have a bigger and faster one.
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, September 16, 2021
Thetruth,
Thank you for choosing The Terrace TV and for your review. Your feedback is appreciated and will be shared with our internal teams.
If there is anything we can do to improve your enjoyment such as helping to optimize settings for your specific usage scenario, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
Thank you for choosing The Terrace TV and for your review. Your feedback is appreciated and will be shared with our internal teams.
If there is anything we can do to improve your enjoyment such as helping to optimize settings for your specific usage scenario, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
3
TV looks great, but airplay does not work
on March 25, 2021
Posted by: jaylam
airplay only works when it wants to. i have tried every single solution found on google - did not have this issue with my 10 year old samsung tv. it is maddening. the tv turns on to the last app used also does not work. im sick of turning on my tv to samsung tv showing baywatch!
separately, does anyone know if the one connect box can be hidden inside the drawer of the tv console? im looking to buy new console and prefer not to have box visible
Features
4
Performance
1
Design
5
Value
3
Response from Samsung USBy Samsung Solutions, Samsung Brand Ambassador, April 6, 2021
jaylam:
We appreciate you sharing the details of your issue with using AirPlay. A network issue may be the cause. You may want to go through these steps to check your network connection:
1) Make sure you are running the latest firmware by enabling Auto Update: Settings > Support > Software Update > Auto Update (you will need to be connected to the internet for this to work)
2) Check the distance between the TV and your modem or access point. The distance should not exceed 50 ft. (15.2 m).
3) Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (Wi-Fi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.)
4) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings > Support > Device Care > Self Diagnosis> Smart Hub Connection Test
5) Try a cold reboot of your TV by pressing and holding the power button for 5+ seconds until the TV turns off and on again.
Please know that the Last App Used function may not work with all apps.
As for placing your One Connect Box inside a drawer, the OCB contains the power supply and will get warm so you will need to make sure it’s ventilated enough to avoid overheating and damage. Please also handle the One Connect cable with care so it is not bent or pressured at any point.
For further assistance or service, you can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
We appreciate you sharing the details of your issue with using AirPlay. A network issue may be the cause. You may want to go through these steps to check your network connection:
1) Make sure you are running the latest firmware by enabling Auto Update: Settings > Support > Software Update > Auto Update (you will need to be connected to the internet for this to work)
2) Check the distance between the TV and your modem or access point. The distance should not exceed 50 ft. (15.2 m).
3) Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (Wi-Fi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.)
4) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings > Support > Device Care > Self Diagnosis> Smart Hub Connection Test
5) Try a cold reboot of your TV by pressing and holding the power button for 5+ seconds until the TV turns off and on again.
Please know that the Last App Used function may not work with all apps.
As for placing your One Connect Box inside a drawer, the OCB contains the power supply and will get warm so you will need to make sure it’s ventilated enough to avoid overheating and damage. Please also handle the One Connect cable with care so it is not bent or pressured at any point.
For further assistance or service, you can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
5
Unusual features
on April 8, 2021
Posted by: iluvdogs2
[This review was collected as part of a promotion.] I use the tv for viewing and some games. As usual Samsung has produced a superior product which I would highly recommend.
Written by a customer while visiting Samsung US
Customer Rating
4
This tv is great for everything
on April 8, 2021
Posted by: Thunder
[This review was collected as part of a promotion.] I Love this tv its great for gaming I play alot of call of duty and red dead redemption its awesome for watching movies it has great sound and picture quality me and my wife watch movies every night and I would recommend this tv for anyone who loves games or movies
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely love my TV
on April 9, 2021
Posted by: Reddawn0028
[This review was collected as part of a promotion.] I use my Samsung 50 inch for everything from streaming to video games.
Written by a customer while visiting Samsung US
Customer Rating
5
This has great rewards
on April 11, 2021
Posted by: Billy78239
[This review was collected as part of a promotion.] I would use the tv so I can broadcast on my playstation and xbox
Written by a customer while visiting Samsung US
Customer Rating
4
Clear
on April 11, 2021
Posted by: Nuneya
[This review was collected as part of a promotion.] We use this TV for gaming and watching movies. The picture is very clear and bright sharp colors.
Written by a customer while visiting Samsung US
Customer Rating
4
This product never gave me any issue
on April 13, 2021
Posted by: Benny
[This review was collected as part of a promotion.] I don't use the PC for streaming or gaming but it works great when I am.watching game.or browsing on YouTube
Written by a customer while visiting Samsung US