Customer reviews from Samsung US
Samsung - 75" Class The Terrace Series QLED Outdoor Full Sun 4K UHD Smart Tizen TV (2021)
Average customer rating
4.6
(927 Reviews)
Rating breakdown 927 reviews
5 Stars
694
4 Stars
160
3 Stars
35
2 Stars
13
1 Star
25
47%of customers recommend this product.
(
32 out of
68)
Customer Reviews for Samsung - 75" Class The Terrace Series QLED Outdoor Full Sun 4K UHD Smart Tizen TV (2021)
Customer Rating
5
Best TV that is a smart TV hands down
on May 3, 2021
Posted by: Need2have
[This review was collected as part of a promotion.] I've seen and have went through a lot of smart TVs on my face but this is hands down the best TV because it's 4K ultra and it's just epically awesome
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Tv
on May 5, 2021
Posted by: Nesa
[This review was collected as part of a promotion.] I use my TV to watch movies . I sometimes watch YouTube videos . I watch Hulu .I am now watching the series Heartland. I am loving ❤ it can't wait to watch the whole series.
Written by a customer while visiting Samsung US
Customer Rating
5
Love it!!! Picture perfect!
on June 29, 2021
Posted by: Glasscorpion
[This review was collected as part of a promotion.] My boyfriend and I love the Serif TV! Perfect for gaming or movie night. We play a lot of Switch games and recently we purchased Mario Golf and WOW!!! The experience is amazing.! The clarity is mind blowing and paired with our Samsung Soundbar, our gaming experience is beyond expectations! We love Samsung in this household. From our washer and dryer, to my cell phone! I'm a Samsung fanatic!!!!
Written by a customer while visiting Samsung US
Customer Rating
5
Product has amazing details
on September 16, 2021
Posted by: Joyces
[This review was collected as part of a promotion.] My family and I use this TV for literally everything. From gaming to relaxing and catching up on movies and TV shows. I don't know what I would do without it
Written by a customer while visiting Samsung US
Customer Rating
4
Remote issues
on September 24, 2021
Posted by: ggkski
[This review was collected as part of a promotion.] The TV is great, offers a bunch of free channels and has a very sleek design. My only complaint is that I own a Samsung smart monitor and it shares the same remote as the Serif. Turning on my TV with the remote turns on my monitor as well and there’s no way to fix that. That’s why I had to buy an Alexa device to voice control the TV to turn on.
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, September 24, 2021
ggkski,
I am sorry that you are experiencing issues with your Smart Remote turning on multiple TVs in your house. The on/off function of your remote is done via IR (infrared) therefore it cannot be paired to a specific TV. You will need to be in close range of your target TV so the light does not reach other TVs in your home.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
I am sorry that you are experiencing issues with your Smart Remote turning on multiple TVs in your house. The on/off function of your remote is done via IR (infrared) therefore it cannot be paired to a specific TV. You will need to be in close range of your target TV so the light does not reach other TVs in your home.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
This is why I love Samsung tv's!
on September 28, 2021
Posted by: Ayefamwhat1
[This review was collected as part of a promotion.] I could watch anything on this screen and be impressed, colors so clear, sharp, and motion is crisp. The TV LOOKS very nice with the thin borders. Fast Performance, would recommend
Written by a customer while visiting Samsung US
Customer Rating
5
Best for gaming
on October 13, 2021
Posted by: PickleSoup
[This review was collected as part of a promotion.] I use this TV for gaming and I was so shocked to see how good it looks. I don't know if it's my Xbox or the TV that makes it look this good lol
Written by a customer while visiting Samsung US
Customer Rating
1
Motion/Light Detector Broken On Arrival
on October 18, 2021
Posted by: CL77
from Nashville, TN
Expertise:Expert
The TV picture looks great. The art mode function looks great when it works (although I wish there was more customizable options for matting and framing your own pictures/art). The app to upload your own art is very clunky and freezes up. The remote for the TV is weird and non-intuitive. Agree with some other posters that the mounting bracket could be easier, but it's not too bad to install.
The main reason for my 1 star review is that the motion/light detector on the TV that is supposed to activate art mode when you walk into the room, was broken on arrival. This is one of the MAIN reasons why anybody would buy this TV.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
4
Value
1
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, October 19, 2021
CL77,
Thank you for choosing The Frame TV and for sharing your experience with the motion sensor. Please ensure the motion sensor (located at the bottom of the TV) is not blocked, as this can prevent the sensor from working properly.
Some additional things to consider when using Motion Sensor:
1) If the surrounding area is too dark or bright, the motion sensor may not work normally.
2) The performance of the motion sensor may be affected by the installation environment (height, tilt, obstacles).
3) If the clothes you wear or your skin color is similar to the surrounding shading, the motion sensor may not work properly.
4) The TV responds to all visual changes around it (lights, displays, dogs, out-of-window changes, and other occurrences).
5) You can adjust the response level by adjusting the sensitivity of the motion detector. Go to: Home > Art > Settings > Motion Detector
If you are still experiencing issues with the motion sensor not working properly, please contact Samsung Customer Support and a representative will gladly assist you. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
Thank you for choosing The Frame TV and for sharing your experience with the motion sensor. Please ensure the motion sensor (located at the bottom of the TV) is not blocked, as this can prevent the sensor from working properly.
Some additional things to consider when using Motion Sensor:
1) If the surrounding area is too dark or bright, the motion sensor may not work normally.
2) The performance of the motion sensor may be affected by the installation environment (height, tilt, obstacles).
3) If the clothes you wear or your skin color is similar to the surrounding shading, the motion sensor may not work properly.
4) The TV responds to all visual changes around it (lights, displays, dogs, out-of-window changes, and other occurrences).
5) You can adjust the response level by adjusting the sensitivity of the motion detector. Go to: Home > Art > Settings > Motion Detector
If you are still experiencing issues with the motion sensor not working properly, please contact Samsung Customer Support and a representative will gladly assist you. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US