Customer reviews from Samsung US
Samsung - 75" Class The Terrace Series QLED Outdoor Full Sun 4K UHD Smart Tizen TV (2021)
Average customer rating
4.6
(927 Reviews)
Rating breakdown 927 reviews
5 Stars
694
4 Stars
160
3 Stars
35
2 Stars
13
1 Star
25
47%of customers recommend this product.
(
32 out of
68)
Customer Reviews for Samsung - 75" Class The Terrace Series QLED Outdoor Full Sun 4K UHD Smart Tizen TV (2021)
Customer Rating
3
Best of all.
on September 11, 2021
Posted by: Kingblake
[This review was collected as part of a promotion.] Samsung has always been favorite. Great, huge screen is most powerful. Texas is bigger and better. Always cool to have best of in everything in life.
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, September 13, 2021
Kingblake,
Thank you for your review of The Serif TV. If you are experiencing specific issues which caused you to give this a 3-star rating, please know Samsung Customer Support is here to help. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
We hope to hear from you.
~ Samsung Specialist
Thank you for your review of The Serif TV. If you are experiencing specific issues which caused you to give this a 3-star rating, please know Samsung Customer Support is here to help. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
We hope to hear from you.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing gift!
on October 26, 2020
Posted by: Madi
[This review was collected as part of a promotion.] We got this as a gift for our friends and their 3 girls! Beautiful sound and image quality. We've always stuck to purchasing Samsung Tv's and phones. They just always work so well! They needed an upgrade to 4K and Smart TV life. Best choice ever.
Written by a customer while visiting Samsung US
Customer Rating
5
Nice product
on November 16, 2020
Posted by: Tony
[This review was collected as part of a promotion.] Good products on tv love Samsung porducts they are good
Written by a customer while visiting Samsung US
Customer Rating
4
The display and sound are very good
on March 24, 2021
Posted by: The Guy
from Paramount, California
the portrait mode doesn't have a stretch mode to fit the screen well, i thought i could play my vertical games this way but it just shrinks them down.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Samsung Solutions, Samsung Brand Ambassador, April 7, 2021
The Guy:
Thank you for sharing your experience with using your Sero TV in portrait mode. To see your content correctly in Portrait Mode, please try the following steps:
1) In the SmartThings app on your phone, select The Sero > TVControl
2) Press the Home button on your TVs Smart Remote and select the Portrait Mode button
3) Press and hold the button in Portrait Mode
4) To exit from the content screen only for Portrait Mode, press the Home button on your TV remote
When some apps are launched in Portrait Mode, their mode can be switched to Landscape depending on the app's policy.
Should you have further questions or need help with any features, functions, settings, etc, you can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Thank you for sharing your experience with using your Sero TV in portrait mode. To see your content correctly in Portrait Mode, please try the following steps:
1) In the SmartThings app on your phone, select The Sero > TVControl
2) Press the Home button on your TVs Smart Remote and select the Portrait Mode button
3) Press and hold the button in Portrait Mode
4) To exit from the content screen only for Portrait Mode, press the Home button on your TV remote
When some apps are launched in Portrait Mode, their mode can be switched to Landscape depending on the app's policy.
Should you have further questions or need help with any features, functions, settings, etc, you can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
4
Fun tv
on June 29, 2021
Posted by: Somairot
[This review was collected as part of a promotion.] Fun tv has alot of nice features and certainly looks unique the gotta love the fact that it turns itself on when u come home
Written by a customer while visiting Samsung US
Customer Rating
4
Good enough for my kids!
on October 3, 2021
Posted by: Ravishinglylethal
[This review was collected as part of a promotion.] They love it. It looks great in their room and is easy to use. The quality is great and no complains from them yet. Not a full 5 stars just because of the overall design for me.
Written by a customer while visiting Samsung US
Customer Rating
5
I love my T.v
on October 16, 2021
Posted by: Kittysamsung1
[This review was collected as part of a promotion.] I watch all my live football games on it every weekend
Written by a customer while visiting Samsung US
Customer Rating
2
Great concept, deeply flawed execution
on November 21, 2021
Posted by: Mike
love the concept for the frame tv, and when it works, the art mode is incredible. it works maybe 50% of the time. the software is garbage unfortunately, samsung clearly hasn’t invested in that aspect of it. both my tv and the smart things app are updated, but the interface is really buggy, so hard to tell if it’s the tv’s os or the app. i’ll try calling customer support, but i’ve read other users’ questions and this is typical so likely not fixable. it’s a shame.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
5
Value
1
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, November 22, 2021
Mike,
Thank you for your review of The Frame TV and for sharing your experience. To optimize the Smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support > Device Care > Start Device Care
This service checks memory and frees up unused cached memory and closes background apps.
Should you need further assistance, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
3) Manuals & Software
4) Warranty Info
5) Contact Us
~ Samsung Specialist
Thank you for your review of The Frame TV and for sharing your experience. To optimize the Smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support > Device Care > Start Device Care
This service checks memory and frees up unused cached memory and closes background apps.
Should you need further assistance, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
3) Manuals & Software
4) Warranty Info
5) Contact Us
~ Samsung Specialist
Written by a customer while visiting Samsung US