Customer reviews from Western Digital
WD - D30 500GB Game Drive for PlayStation and Xbox External USB Type-C Portable SSD - Black
Average customer rating
2.1
(9 Reviews)
Rating breakdown 9 reviews
5 Stars
1
4 Stars
0
3 Stars
2
2 Stars
2
1 Star
4
Customer Reviews for WD - D30 500GB Game Drive for PlayStation and Xbox External USB Type-C Portable SSD - Black
Customer Rating
1
Horrible slow not worth having
on May 19, 2023
Posted by: Willbill
Horrible slow did not change anything speed wise every one of my friends have the Amazon version speeds as fast as a ps5 this wd black does not do what it says it can do! Will jot recommend this to anyone waste of my money!
Response from Western DigitalBy SM OLS, May 22, 2023
Hello,
We are sorry to hear about your user experience with WD_Black D30 Game Drive and appreciate your time providing this review and bringing this matter to our attention.
Poor or slow performance is usually caused by system configuration issues such as if the host does not have enough Cache or optimized Cache. In some cases, this could be related to running background programs, multiple connections to the pc, or outdated drivers which can impact benchmark results.
Please refer to the mentioned link for the more information:
"Common Causes of Slow External Drive Performance and Data Transfer Rates"
https://support-en.wd.com/app/answers/detailweb/a_id/17047/kw/slow
We would request you to open a support ticket in brief and share with possible error screenshots. Please refer to the link mentioned:https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone with reference to the review to ensure an overall good experience with Western Digital.
Need Help? Please see our "'Contact Us" page for information.
We are sorry to hear about your user experience with WD_Black D30 Game Drive and appreciate your time providing this review and bringing this matter to our attention.
Poor or slow performance is usually caused by system configuration issues such as if the host does not have enough Cache or optimized Cache. In some cases, this could be related to running background programs, multiple connections to the pc, or outdated drivers which can impact benchmark results.
Please refer to the mentioned link for the more information:
"Common Causes of Slow External Drive Performance and Data Transfer Rates"
https://support-en.wd.com/app/answers/detailweb/a_id/17047/kw/slow
We would request you to open a support ticket in brief and share with possible error screenshots. Please refer to the link mentioned:https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone with reference to the review to ensure an overall good experience with Western Digital.
Need Help? Please see our "'Contact Us" page for information.
Written by a customer while visiting Western Digital