Customer reviews from Western Digital
WD - D30 2TB Game Drive for Xbox External USB Type C Portable SSD
Average customer rating
3.4
(25 Reviews)
Rating breakdown 25 reviews
5 Stars
11
4 Stars
1
3 Stars
5
2 Stars
2
1 Star
6
Customer Reviews for WD - D30 2TB Game Drive for Xbox External USB Type C Portable SSD
Customer Rating
1
Doesn’t deserve 1 single star
on July 16, 2022
Posted by: Suckit24
The pile of crap just randomly stopped working, deleted everything I had saved and then wouldn’t connect to my ps5, take your money else where this is a terrible product
Response from Western DigitalBy SM OLS, July 20, 2022
Hello,
We are sorry to hear about your user experience with WD_Black D30 Game Drive Solid State Drive and appreciate your time providing this review and bringing this matter to our attention.
Please let us confirm that there can be multiple factors that may work with or against the drive and we would like to have the opportunity to address your concerns directly as we think there were greater underlying causes that needed to be investigated with care resulting to a positive outcome.
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone with reference to the review to ensure an overall good experience with Western Digital.
Need Help? Please see our "'Contact Us" page for information.
We are sorry to hear about your user experience with WD_Black D30 Game Drive Solid State Drive and appreciate your time providing this review and bringing this matter to our attention.
Please let us confirm that there can be multiple factors that may work with or against the drive and we would like to have the opportunity to address your concerns directly as we think there were greater underlying causes that needed to be investigated with care resulting to a positive outcome.
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone with reference to the review to ensure an overall good experience with Western Digital.
Need Help? Please see our "'Contact Us" page for information.
Written by a customer while visiting Western Digital
Customer Rating
5
Cheaper then Seagate
on July 16, 2021
Posted by: Sel82
No issues with load times, ability to download games directly to the harddrive, do not need to install game back on to external harddrive to play games, affordable compared to the Seagate Xbox card.
Written by a customer while visiting Western Digital
Customer Rating
1
Would not suggest
on October 23, 2022
Posted by: Disappointedcustomer
Still won’t be able to play your Xbox enhanced games from the hard drive don’t waste your time
Response from Western DigitalBy SM OLS, October 26, 2022
Hello,
We're sorry to hear about your user experience with WD_Black D30 Game Drive for Xbox and appreciate your time for providing the review.
We would like to directly work with you to gather more details about the issue so that we can provide appropriate resolution or we would request you to open a support ticket with brief query. Please refer to the link mentioned:https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone to ensure an overall good experience with Western Digital. We'd be happy to help.
Need Help? Please see our "'Contact Us" page for information.
We're sorry to hear about your user experience with WD_Black D30 Game Drive for Xbox and appreciate your time for providing the review.
We would like to directly work with you to gather more details about the issue so that we can provide appropriate resolution or we would request you to open a support ticket with brief query. Please refer to the link mentioned:https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone to ensure an overall good experience with Western Digital. We'd be happy to help.
Need Help? Please see our "'Contact Us" page for information.
Written by a customer while visiting Western Digital
Customer Rating
1
Horrible slow not worth having
on May 19, 2023
Posted by: Willbill
Horrible slow did not change anything speed wise every one of my friends have the Amazon version speeds as fast as a ps5 this wd black does not do what it says it can do! Will jot recommend this to anyone waste of my money!
Response from Western DigitalBy SM OLS, May 22, 2023
Hello,
We are sorry to hear about your user experience with WD_Black D30 Game Drive and appreciate your time providing this review and bringing this matter to our attention.
Poor or slow performance is usually caused by system configuration issues such as if the host does not have enough Cache or optimized Cache. In some cases, this could be related to running background programs, multiple connections to the pc, or outdated drivers which can impact benchmark results.
Please refer to the mentioned link for the more information:
"Common Causes of Slow External Drive Performance and Data Transfer Rates"
https://support-en.wd.com/app/answers/detailweb/a_id/17047/kw/slow
We would request you to open a support ticket in brief and share with possible error screenshots. Please refer to the link mentioned:https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone with reference to the review to ensure an overall good experience with Western Digital.
Need Help? Please see our "'Contact Us" page for information.
We are sorry to hear about your user experience with WD_Black D30 Game Drive and appreciate your time providing this review and bringing this matter to our attention.
Poor or slow performance is usually caused by system configuration issues such as if the host does not have enough Cache or optimized Cache. In some cases, this could be related to running background programs, multiple connections to the pc, or outdated drivers which can impact benchmark results.
Please refer to the mentioned link for the more information:
"Common Causes of Slow External Drive Performance and Data Transfer Rates"
https://support-en.wd.com/app/answers/detailweb/a_id/17047/kw/slow
We would request you to open a support ticket in brief and share with possible error screenshots. Please refer to the link mentioned:https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone with reference to the review to ensure an overall good experience with Western Digital.
Need Help? Please see our "'Contact Us" page for information.
Written by a customer while visiting Western Digital
Posted by: Bennett
Verified Purchase:Yes
Great SSD, small and really fast. Glad I decided to purchase!
Written by a customer while visiting Western Digital
Customer Rating
5
Great drive for me, any problems NOT WD fault...
on March 21, 2023
Posted by: Hazed100
After buying this drive and running it on new console (series x xbox) I have had literally ZERO problems from the drive and I've seen transfer speeds quoted by xbox system that are faster than the quoted max speeds!!
Now here's the thing , the series x needs much higher speeds to run series x/s native games than it does to run older xbox one titles or new titles that are not enhanced for series x/s. So you must install these games on the internal SSD. Any external drive , no matter how fast will (according to the console) not be fast enough to run these enhanced games directly off the external drive. However ANY game that isn't marked SERIES X/S definately WILL run directly off the external drive perfectly well. (Some titles marked X/S can manage to but not many, always worth a try ,it won't hurt , the console will just say " drive not fast enough )
Now this means if you want dozens and dozens of enhanced x/s games on your system at the same time and you run out of space you CAN transfer a game to and from the external WD BLACK drive , shifting the one you want to play onto internal and moving one you won't want to play for now onto the external. A bit annoying yes but STILL much much faster than downloading over the net etc. Even with a 1TB Internet line from virgin media(uks fastest) you rarely see over 700mbps and often much less(@400mbps-600mbps).
Transferring files from internal xbox to the wd black I have seen anything from 2.35GBps down to @400MBps depending on file sizes but I would say it averages at much higher, 1.5GBps would be my guess.
If it's a small game of 1 or 2 Gb it seems to fly accross from one drive to another and of the game is a huge 100 Gb or more it might start the transfer at 2.3Gbps and slow down in places to 400mbps or jump back up to 1Gbps, it's hard to really know what it will do. But this is down to whether there are thousands of small files or 1 huge data file that needs to be gathered up and pasted accross (at least that's my guess 😁)
Now here's the thing , the series x needs much higher speeds to run series x/s native games than it does to run older xbox one titles or new titles that are not enhanced for series x/s. So you must install these games on the internal SSD. Any external drive , no matter how fast will (according to the console) not be fast enough to run these enhanced games directly off the external drive. However ANY game that isn't marked SERIES X/S definately WILL run directly off the external drive perfectly well. (Some titles marked X/S can manage to but not many, always worth a try ,it won't hurt , the console will just say " drive not fast enough )
Now this means if you want dozens and dozens of enhanced x/s games on your system at the same time and you run out of space you CAN transfer a game to and from the external WD BLACK drive , shifting the one you want to play onto internal and moving one you won't want to play for now onto the external. A bit annoying yes but STILL much much faster than downloading over the net etc. Even with a 1TB Internet line from virgin media(uks fastest) you rarely see over 700mbps and often much less(@400mbps-600mbps).
Transferring files from internal xbox to the wd black I have seen anything from 2.35GBps down to @400MBps depending on file sizes but I would say it averages at much higher, 1.5GBps would be my guess.
If it's a small game of 1 or 2 Gb it seems to fly accross from one drive to another and of the game is a huge 100 Gb or more it might start the transfer at 2.3Gbps and slow down in places to 400mbps or jump back up to 1Gbps, it's hard to really know what it will do. But this is down to whether there are thousands of small files or 1 huge data file that needs to be gathered up and pasted accross (at least that's my guess 😁)
ALL I know is this. this little 500gb ssd is amazingly fast when it's asked to be fast. And it's faster than my virgin 1TB Internet download speed (and that's pretty damed quick).
I've seen reviewers in here saying "my xbox said this drives too slow" talking like this is WDBlack SSDs fault and it simply isn't.
This drive performs well and has been flawless even when filled to 96%capacity or down to 30% and back again. I've used it to transfer huge 100GB games to amd from my xbox Internal drive and from as far as I can tell there's been ZERO errors! No game has been swapped and subsequently failed to work, none have ever slowed down to a crawl during swaps which I have seen happen with my other older HDD 4TB drive which I used to back up some games.
This little SSD has convinced me that SSDs are without doubt the way to go for the future. Once the larger sizes like 4TB are more affordable I think it will see an end to HDD forever. And btw another thing, I knocked my SSD drive onto the floor and thought "oh no that's gotta be broken" because I'm so used to an accident like that breaking any old HDD I've had but it didn't do anything. It's carried on working flawlessly which is another great feature when you have solid chips storing the data in SSDs and not delicate spinning discs like HDDs.
If you own a console, you need a bit more space, you can't afford , or don't want to pay over £100 or more to expand your storage but STILL want a fast way to keep more games 'at the ready' to swap back and forth or keep older generation titles ready to play on to save space in your even faster running INTERNAL drive. This is a GREAT choice.
I have not regretted buying and using mine.
So much so in fact I'm now eyeing those lovely P50 WD SSD drives with their EVEN FASTER USB-C 3.2 gen 2 connections!!
In case you don't know this D30 WD SSD we are talking about is a USB-C 3.2 gen 1 connection which in theory has a limit of 10GBps transfer speed , the gen 2 version should allow 20GBps max transfer.
If I knew that new P50 drive would be DOUBLE the speed of the old D30 I might consider getting one 😆. You just need to do your homework to find out, though the whole USB-C thing is VERY confusing. There's like 4 or 5 versions/generations to choose from!!
(Again , NOT Western Digitals fault 😁)
I've seen reviewers in here saying "my xbox said this drives too slow" talking like this is WDBlack SSDs fault and it simply isn't.
This drive performs well and has been flawless even when filled to 96%capacity or down to 30% and back again. I've used it to transfer huge 100GB games to amd from my xbox Internal drive and from as far as I can tell there's been ZERO errors! No game has been swapped and subsequently failed to work, none have ever slowed down to a crawl during swaps which I have seen happen with my other older HDD 4TB drive which I used to back up some games.
This little SSD has convinced me that SSDs are without doubt the way to go for the future. Once the larger sizes like 4TB are more affordable I think it will see an end to HDD forever. And btw another thing, I knocked my SSD drive onto the floor and thought "oh no that's gotta be broken" because I'm so used to an accident like that breaking any old HDD I've had but it didn't do anything. It's carried on working flawlessly which is another great feature when you have solid chips storing the data in SSDs and not delicate spinning discs like HDDs.
If you own a console, you need a bit more space, you can't afford , or don't want to pay over £100 or more to expand your storage but STILL want a fast way to keep more games 'at the ready' to swap back and forth or keep older generation titles ready to play on to save space in your even faster running INTERNAL drive. This is a GREAT choice.
I have not regretted buying and using mine.
So much so in fact I'm now eyeing those lovely P50 WD SSD drives with their EVEN FASTER USB-C 3.2 gen 2 connections!!
In case you don't know this D30 WD SSD we are talking about is a USB-C 3.2 gen 1 connection which in theory has a limit of 10GBps transfer speed , the gen 2 version should allow 20GBps max transfer.
If I knew that new P50 drive would be DOUBLE the speed of the old D30 I might consider getting one 😆. You just need to do your homework to find out, though the whole USB-C thing is VERY confusing. There's like 4 or 5 versions/generations to choose from!!
(Again , NOT Western Digitals fault 😁)
Written by a customer while visiting Western Digital
Posted by: Chibb
Verified Purchase:Yes
Great performance, and it looks great by the console.
Written by a customer while visiting Western Digital
Posted by: Mandalor Meta
Verified Purchase:Yes
Great external hard drive works well, and the speed is superb. Well worth the amount.
Written by a customer while visiting Western Digital