Customer reviews from Western Digital
WD - D30 2TB Game Drive for Xbox External USB Type C Portable SSD
Average customer rating
3.4
(25 Reviews)
Rating breakdown 25 reviews
5 Stars
11
4 Stars
1
3 Stars
5
2 Stars
2
1 Star
6
Customer Reviews for WD - D30 2TB Game Drive for Xbox External USB Type C Portable SSD
Customer Rating
3
Doesn’t work for ps5 games
on May 20, 2022
Posted by: Youngvestra
All you can do is move the game back and forth but it doesn’t help with playing a game like the ps4 games.
Response from Western DigitalBy SM OLS, May 24, 2022
Hello,
We're sorry to hear about your online shopping experience with WD_Black D30 Game Drive and appreciate your time for providing the review.
We would like to directly work with you to gather more details about the issue so that we can provide appropriate resolution or we would request you to open a support ticket with brief query with brief query. Please refer to the link mentioned:https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone to ensure an overall good experience with Western Digital. We'd be happy to help.
Need Help? Please see our "'Contact Us" page for information.
We're sorry to hear about your online shopping experience with WD_Black D30 Game Drive and appreciate your time for providing the review.
We would like to directly work with you to gather more details about the issue so that we can provide appropriate resolution or we would request you to open a support ticket with brief query with brief query. Please refer to the link mentioned:https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone to ensure an overall good experience with Western Digital. We'd be happy to help.
Need Help? Please see our "'Contact Us" page for information.
Written by a customer while visiting Western Digital
Customer Rating
3
suggestion not a review for WD.
on July 29, 2022
Posted by: Joseph B
why has there not been a cable developed that can take the place of the xbox expansion card to plug this drive into the series X|S. I have a hard time believing that the only way to make that expansion port work is to use an over priced expansion card from Seagate. i understand using SSD is quicker than convantional HDD but this is an SSD drive meaning it should have the same speed as the expansion card. develope a cable that can be used to connect SSD drives like this to the xbox series X|S.
Response from Western DigitalBy SM OLS, August 3, 2022
Hello,
We're sorry to hear about your user experience with WD_Black D30 Game Drive for Xbox and appreciate your time for providing the review.
We would like to directly work with you to gather more details about the issue so that we can provide appropriate resolution or we would request you to open a support ticket. Please refer to the link mentioned:https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone to ensure an overall good experience with Western Digital. We'd be happy to help.
Need Help? Please see our "'Contact Us" page for information.
We're sorry to hear about your user experience with WD_Black D30 Game Drive for Xbox and appreciate your time for providing the review.
We would like to directly work with you to gather more details about the issue so that we can provide appropriate resolution or we would request you to open a support ticket. Please refer to the link mentioned:https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone to ensure an overall good experience with Western Digital. We'd be happy to help.
Need Help? Please see our "'Contact Us" page for information.
Written by a customer while visiting Western Digital
Posted by: Benji
Verified Purchase:Yes
The drive is fast enough to play some games, but it suffers from random stutters and freezes when playing some games
Response from Western DigitalBy SM OLS Team, July 23, 2021
Hi Benji,
Thank you for showing your interest in the WD_Black D30 Game Drive and we appreciate your time for sharing your valuable feedback with us.
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period.
We would like to work with you directly to help discover the root cause of the drive's abnormal behavior. This way, we can provide the best possible resolution and improve your experience with Western Digital. Please contact us via phone and we'd be happy to help.
Need Help? Please see our "'Contact Us" page for information
Thank you for showing your interest in the WD_Black D30 Game Drive and we appreciate your time for sharing your valuable feedback with us.
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period.
We would like to work with you directly to help discover the root cause of the drive's abnormal behavior. This way, we can provide the best possible resolution and improve your experience with Western Digital. Please contact us via phone and we'd be happy to help.
Need Help? Please see our "'Contact Us" page for information
Written by a customer while visiting Western Digital
Customer Rating
1
did not store series s games
on February 7, 2022
Posted by: unormaldude
I got this as a gift and i formatted it on my series s, but when i tried to load a series s game it said that the hard drive was not fast enough.
Response from Western DigitalBy SM OLS, March 15, 2022
Hello,
We're sorry to hear about your user experience with WD WD_Black D30 Game Drive for Xbox™ and appreciate your time for providing the review.
We would like to directly work with you to gather more details about the issue so that we can provide appropriate resolution or we would request you to open a support ticket. Please refer to the link mentioned:https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone to ensure an overall good experience with Western Digital. We'd be happy to help.
Need Help? Please see our "'Contact Us" page for information.
We're sorry to hear about your user experience with WD WD_Black D30 Game Drive for Xbox™ and appreciate your time for providing the review.
We would like to directly work with you to gather more details about the issue so that we can provide appropriate resolution or we would request you to open a support ticket. Please refer to the link mentioned:https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone to ensure an overall good experience with Western Digital. We'd be happy to help.
Need Help? Please see our "'Contact Us" page for information.
Written by a customer while visiting Western Digital
Customer Rating
2
Its ok
on September 16, 2021
Posted by: Fern
Not what i expected games lag a lot im really disappointed with this product
Response from Western DigitalBy SM OLS Team, October 7, 2021
Hello,
We're sorry to hear about your user experience with the WD Black WD_Black D30 Game Drive and appreciate your time for providing this review.
We were unable to locate you in our system with the information provided in the review. We want an opportunity to make this right and assist you directly to get your concern addressed by our next level of support.
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone with reference to the review to ensure an overall good experience with Western Digital
Need Help? Please see our "'Contact Us" page for information.
We're sorry to hear about your user experience with the WD Black WD_Black D30 Game Drive and appreciate your time for providing this review.
We were unable to locate you in our system with the information provided in the review. We want an opportunity to make this right and assist you directly to get your concern addressed by our next level of support.
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone with reference to the review to ensure an overall good experience with Western Digital
Need Help? Please see our "'Contact Us" page for information.
Written by a customer while visiting Western Digital
Customer Rating
4
Ok
on September 4, 2021
Posted by: Bob27111
Good for price. Worth the money and the time to set up was quick
Written by a customer while visiting Western Digital
Customer Rating
3
READ FINE PRINT. Not Supported 100% on NEXT GEN!!!
on April 29, 2022
Posted by: SumYungGuy
It’ll still operate on NEXT GEN like other SSD for Xbox One. But can’t access quick resume and other features like other SSD’s for XBox one. SAYS IT IN #4 OF “DISCLOSURES”
READ THE FINE PRINT BEFORE COMPLAINING FOLKS!!!
READ THE FINE PRINT BEFORE COMPLAINING FOLKS!!!
Response from Western DigitalBy SM OLS, April 29, 2022
Hello,
We're sorry to hear about your online shopping experience with WD_Black D30 Game Drive for Xbox and appreciate your time for providing the review.
We would like to directly work with you to gather more details about the issue so that we can provide appropriate resolution or we would request you to open a support ticket with brief query with brief query. Please refer to the link mentioned:https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone to ensure an overall good experience with Western Digital. We'd be happy to help.
Need Help? Please see our "'Contact Us" page for information.
We're sorry to hear about your online shopping experience with WD_Black D30 Game Drive for Xbox and appreciate your time for providing the review.
We would like to directly work with you to gather more details about the issue so that we can provide appropriate resolution or we would request you to open a support ticket with brief query with brief query. Please refer to the link mentioned:https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone to ensure an overall good experience with Western Digital. We'd be happy to help.
Need Help? Please see our "'Contact Us" page for information.
Written by a customer while visiting Western Digital
Posted by: Christopher C
Verified Purchase:Yes
Works perfectly with my PS5. The load times are fast and clear. Perfect for those who want to play stored games quickly.
Written by a customer while visiting Western Digital