Customer reviews from belkin.com
WeMo - Stage Scene Controller - White
Average customer rating
2.3
(67 Reviews)
Rating breakdown 67 reviews
5 Stars
13
4 Stars
5
3 Stars
5
2 Stars
13
1 Star
31
29%of customers recommend this product.
(
15 out of
51)
Customer Reviews for WeMo - Stage Scene Controller - White
Posted by: JetLawyer
Gender:Male
Verified Purchase:Yes
These are nice when they work, which in my experience is about 50% of the time. The buttons are extremely difficult to press in a way that actually actuates them, so some button presses don't work because of that. However, there are also many instances where the button is properly actuated (as indicated by the light that comes on) but there is simply no response. Also, the magnet that holds the remote in the wall plate is very weak. I've had two guests at the house who hit the button and on both occasions the remote fell out of the plate and hit the floor. The idea behind these is great, but in my opinion the execution here leaves a lot to be desired.
No, I would not recommend this to a friend.
Response from belkin.comBy Wemo, Technical Support, May 8, 2021
Hi, JetLawyer,
We appreciate your writing us a review. We'd like to have our Product Experts check on this further. Please email us at WemoCares@belkin.com with your contact details and the link to this post.
Regards,
Gregory
Wemo Support
We appreciate your writing us a review. We'd like to have our Product Experts check on this further. Please email us at WemoCares@belkin.com with your contact details and the link to this post.
Regards,
Gregory
Wemo Support
Written by a customer while visiting belkin.com
Posted by: Mihu
from Bentonville AR
Gender:Male
Verified Purchase:Yes
Not sure I’ve been this let down by a product in a long time. was waiting over a year for this product. Ordered it on day one. At best it works 1 in 5 clicks. Battery life was at 85% after day one. This is not ready for prime time.
No, I would not recommend this to a friend.
Response from belkin.comBy Wemo, Technical Support, May 8, 2021
Hello, Mihu,
Thanks for writing us a review. This is not the experience we want you to feel. Please make sure that the Wemo Stage Scene Controller is up to date to optimize its performance. You can always email us at WemoCares@belkin.com with your contact details and the link to this post should you need our help in the future. Our Product Experts would be glad to lend you a hand.
Regards,
Gregory
Wemo Support
Thanks for writing us a review. This is not the experience we want you to feel. Please make sure that the Wemo Stage Scene Controller is up to date to optimize its performance. You can always email us at WemoCares@belkin.com with your contact details and the link to this post should you need our help in the future. Our Product Experts would be glad to lend you a hand.
Regards,
Gregory
Wemo Support
Written by a customer while visiting belkin.com
Posted by: mssearle
Gender:Male
Verified Purchase:Yes
simply doesn't work... at all. set it up in the home app and non of the advertised functions of the device work.
No, I would not recommend this to a friend.
Response from belkin.comBy Wemo, Customer Support, May 8, 2021
Hi, mssearle,
Allow us to have this checked with our Product Experts by sharing this over email at WemoCares@belkin.com with your contact info, Wemo device and app info and the link of this review, for our reference.
Regards,
Elyza
Wemo Support
Allow us to have this checked with our Product Experts by sharing this over email at WemoCares@belkin.com with your contact info, Wemo device and app info and the link of this review, for our reference.
Regards,
Elyza
Wemo Support
Written by a customer while visiting belkin.com