Customer reviews from belkin.com
WeMo - Stage Scene Controller - White
Average customer rating
2.3
(67 Reviews)
Rating breakdown 67 reviews
5 Stars
13
4 Stars
5
3 Stars
5
2 Stars
13
1 Star
31
29%of customers recommend this product.
(
15 out of
51)
Customer Reviews for WeMo - Stage Scene Controller - White
Customer Rating
1
Rarely even works - Avoid this
on February 21, 2024
Posted by: smd83
The majority of the time, this does not work.
Removing the battery usually doesn't fix the issue either.
Removing the battery usually doesn't fix the issue either.
Removing and reading to my home makes it work for less than a day.
I regret buying this.
No, I would not recommend this to a friend.
Response from belkin.comBy Customer Service, February 23, 2024
Hi, smd83,
The behavior of the Wemo device is far from expected and we'd like to check this out further. Please call our phone support team through the hotline numbers listed in this link: https://www.belkin.com/us/support-article?articleNum=55022, so our Product Experts can check it real time, and assist forward.
Regards,
Carl
Wemo Support
The behavior of the Wemo device is far from expected and we'd like to check this out further. Please call our phone support team through the hotline numbers listed in this link: https://www.belkin.com/us/support-article?articleNum=55022, so our Product Experts can check it real time, and assist forward.
Regards,
Carl
Wemo Support
Written by a customer while visiting belkin.com
Customer Rating
1
Great switch, poor energy usage.
on June 29, 2024
Posted by: colorado_io
This switch could be brilliant. If not for the battery drain issue. Battery is dead in 48 hours. I bought 10 of these switches 2 years ago and have been hoping they would fix the issue via a firmware update, but the issue remains two years later. Do not buy these. I really wish I could recommend them as they are easy to setup with Apple Home and easy to configure. Cost of batteries and time lost swapping out batteries is not worth it.
No, I would not recommend this to a friend.
Response from belkin.comBy Customer Support, July 3, 2024
This certainly is not the experience we wanted you to have with the product. We’d like to have our phone support team investigate the setback further. Please reach out to the team through our hotline: https://www.belkin.com/support-article/?articleNum=55022
Regards,
JC
Belkin Support
Regards,
JC
Belkin Support
Written by a customer while visiting belkin.com
Posted by: Henry S
from East Coast
Verified Purchase:Yes
My original one failed for a reason nobody could figure out. The replacement wouldn’t connect at first, but finally did on its own.
I would recommend this to a friend!
Response from belkin.comBy Wemo Support, February 10, 2025
Hi, Henry S,
Thank you for sharing your feedback. For assistance, you can send us an email at WemoCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Michelle
Wemo Support
Thank you for sharing your feedback. For assistance, you can send us an email at WemoCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Michelle
Wemo Support
Written by a customer while visiting belkin.com