Customer reviews from belkin.com
WeMo - Stage Scene Controller - White
Average customer rating
2.3
(67 Reviews)
Rating breakdown 67 reviews
5 Stars
13
4 Stars
5
3 Stars
5
2 Stars
13
1 Star
31
29%of customers recommend this product.
(
15 out of
51)
Customer Reviews for WeMo - Stage Scene Controller - White
Posted by: Rdorman
from New York NY
Gender:Male
Verified Purchase:Yes
Maybe this will work better once thread is added but with BLE this is useless. Scene turn on about 4/10 times and even then with 5-10 second delay. Back in the box until there is a firmware upgrade. Avoid for now.
No, I would not recommend this to a friend.
Response from belkin.comBy Belkin, Customer Service, September 19, 2021
Hi Rdorman,
We appreciate your taking the time to share your review on the Wemo Stage Scene Controller. The Thread support for the Wemo WSC010 is yet to be released.
If you still have the device, we want to have our Product Experts help you sort this out. You can email us the relevant details and the link of this review at WemoCares@belkin.com for reference.
Regards,
Kyla
Wemo Support
We appreciate your taking the time to share your review on the Wemo Stage Scene Controller. The Thread support for the Wemo WSC010 is yet to be released.
If you still have the device, we want to have our Product Experts help you sort this out. You can email us the relevant details and the link of this review at WemoCares@belkin.com for reference.
Regards,
Kyla
Wemo Support
Written by a customer while visiting belkin.com
Customer Rating
1
Belkin should be ashamed.
on October 16, 2021
Posted by: 88GMC
from Washington
I purchased 3 of these for my home, to control smart devices. The concept is great! I searched forever to find a decora style smart switch that would trigger smart devices. You think that would be easy to find but it is not at all.
Well, this product works about 10% of the time. I'm using my phone to trigger the lights now which is much less user friendly. I don't always want to open my phone to turn the lights on quick to go in a room then back off.
Supposedly there is Thread support in the works... but thus far no date or timeframe is known by the consumer. Unfortunately I'm stuck with these for now since there is no other alternative and I modified the walls in my home to place these next to the standard light switch.
THANKS FOR NOTHING BELKIN OTHER THAN A HEADACHE AND THE NEED FOR SHEETROCK REPAIR.
No, I would not recommend this to a friend.
Response from belkin.comBy Customer Support, October 17, 2021
Hi,
This is certainly not what we want you to experience with the product. You are always welcome to ping us at WeMoCares@belkin.com should you want to discuss this further or raise other concerns. Just provide the link to your review for easy reference. We are eager to help.
Regards,
Mara
WeMo Support
This is certainly not what we want you to experience with the product. You are always welcome to ping us at WeMoCares@belkin.com should you want to discuss this further or raise other concerns. Just provide the link to your review for easy reference. We are eager to help.
Regards,
Mara
WeMo Support
Written by a customer while visiting belkin.com
Customer Rating
1
Needs Thread
on November 13, 2021
Posted by: JayJay54
from New York, NY
Gender:Male
Until this product is updated with the Thread support they advertise, it barely even deserves 1 star. A light switch that works 1 out of every 5 times and takes an awkward 4 seconds to work after you press the button is utterly useless.
No, I would not recommend this to a friend.
Response from belkin.comBy Wemo, Customer Support, November 14, 2021
Hi, JayJay54,
There’s word about the thread support just yet, however, we can help you check the light switch instead so we can optimize and stabilize it. Just email us at WemoCares@belkin.com along with the relevant details, your contact information, and a link to this review as a reference.
Regards,
Rosalyn
Wemo Support
There’s word about the thread support just yet, however, we can help you check the light switch instead so we can optimize and stabilize it. Just email us at WemoCares@belkin.com along with the relevant details, your contact information, and a link to this review as a reference.
Regards,
Rosalyn
Wemo Support
Written by a customer while visiting belkin.com
Posted by: Anonymous
from Watertown, CT
Gender:Male
Verified Purchase:Yes
This switch could be great but it needs thread enabled now. the bluetooth is awful and unreliable like all bluetooth smart home products. It looks great the magnet is cool. just wish the magnet was stronger as I often knock them off the wall while trying to switch them on or off.
No, I would not recommend this to a friend.
Response from belkin.comBy Belkin Support, Customer Support, June 12, 2021
Hi, JVM156,
The Wemo WSC010 Stage Scene Controller has a range of up to 30-foot, and the magnetic faceplate is strong enough to hold the Wemo WSC010. Make sure that the Wemo WSC010 is within range of the Home Hub so you can configure the Wemo WSC010. However, allow us to assist you further. You can reach out to us at WemoCares@belkin.com with the link to this review for our reference.
Regards,
Jan
Wemo Support
The Wemo WSC010 Stage Scene Controller has a range of up to 30-foot, and the magnetic faceplate is strong enough to hold the Wemo WSC010. Make sure that the Wemo WSC010 is within range of the Home Hub so you can configure the Wemo WSC010. However, allow us to assist you further. You can reach out to us at WemoCares@belkin.com with the link to this review for our reference.
Regards,
Jan
Wemo Support
Written by a customer while visiting belkin.com
Posted by: mssearle
Gender:Male
Verified Purchase:Yes
simply doesn't work... at all. set it up in the home app and non of the advertised functions of the device work.
No, I would not recommend this to a friend.
Response from belkin.comBy Wemo, Customer Support, May 8, 2021
Hi, mssearle,
Allow us to have this checked with our Product Experts by sharing this over email at WemoCares@belkin.com with your contact info, Wemo device and app info and the link of this review, for our reference.
Regards,
Elyza
Wemo Support
Allow us to have this checked with our Product Experts by sharing this over email at WemoCares@belkin.com with your contact info, Wemo device and app info and the link of this review, for our reference.
Regards,
Elyza
Wemo Support
Written by a customer while visiting belkin.com
Posted by: Mihu
from Bentonville AR
Gender:Male
Verified Purchase:Yes
Not sure I’ve been this let down by a product in a long time. was waiting over a year for this product. Ordered it on day one. At best it works 1 in 5 clicks. Battery life was at 85% after day one. This is not ready for prime time.
No, I would not recommend this to a friend.
Response from belkin.comBy Wemo, Technical Support, May 8, 2021
Hello, Mihu,
Thanks for writing us a review. This is not the experience we want you to feel. Please make sure that the Wemo Stage Scene Controller is up to date to optimize its performance. You can always email us at WemoCares@belkin.com with your contact details and the link to this post should you need our help in the future. Our Product Experts would be glad to lend you a hand.
Regards,
Gregory
Wemo Support
Thanks for writing us a review. This is not the experience we want you to feel. Please make sure that the Wemo Stage Scene Controller is up to date to optimize its performance. You can always email us at WemoCares@belkin.com with your contact details and the link to this post should you need our help in the future. Our Product Experts would be glad to lend you a hand.
Regards,
Gregory
Wemo Support
Written by a customer while visiting belkin.com
Posted by: MattW
Verified Purchase:Yes
Starting with the mount: the magnet is too weak, and the sides are too sloped, resulting the the Stage falling out of the mount regularly.
Now to the functionality: it works less than half the time. Simply, button presses don't result in the programmed activity actually occurring. Hoping, like many here, that thread improves this behavior.
It's a lovely piece of hardware, though, and has a really nice feel to it.
No, I would not recommend this to a friend.
Response from belkin.comBy Belkin Support, Customer Service, May 17, 2021
Hi, MattW,
We appreciate your writing a review for the Wemo Stage Scene Controller. We would like to have our Product Experts assist you further with the product. You can share more details at WemoCares@belkin.com with the link to this review for our reference.
Regards,
Jan
Wemo Support
We appreciate your writing a review for the Wemo Stage Scene Controller. We would like to have our Product Experts assist you further with the product. You can share more details at WemoCares@belkin.com with the link to this review for our reference.
Regards,
Jan
Wemo Support
Written by a customer while visiting belkin.com
Posted by: JerryH
Gender:Male
Verified Purchase:Yes
It barely functions. I can hit the buttons several times without any reaction. It’s quicker to walk across the room, unlock my phone an use the Home app. Maybe thread will improve it but without an ETA will return it
No, I would not recommend this to a friend.
Response from belkin.comBy Belkin, Customer Support, June 26, 2021
Hi, JerryH,
Our Product Experts would like to check on this further for investigation. Please email us at WemoCares@belkin.com so they can lend you a hand and provide you recommendations. Just include some relevant details, your contact information, and a link to this review as our reference.
Regards,
Rosalyn
Wemo Support
Our Product Experts would like to check on this further for investigation. Please email us at WemoCares@belkin.com so they can lend you a hand and provide you recommendations. Just include some relevant details, your contact information, and a link to this review as our reference.
Regards,
Rosalyn
Wemo Support
Written by a customer while visiting belkin.com