Customer reviews from belkin.com
WeMo - Stage Scene Controller - White
Average customer rating
2.3
(67 Reviews)
Rating breakdown 67 reviews
5 Stars
13
4 Stars
5
3 Stars
5
2 Stars
13
1 Star
31
29%of customers recommend this product.
(
15 out of
51)
Customer Reviews for WeMo - Stage Scene Controller - White
Posted by: Michael MR
from BW Germany
Gender:Male
Verified Purchase:Yes
Good connection with big range and easy setup. Just perfect.
Written by a customer while visiting belkin.com
Posted by: mikenww
Verified Purchase:Yes
Bought for the 'upcoming' thread firmware update, but the Stage Scene Controller works very well via bluetooth in my house! I also do love that this is a native HomeKit device.
Setup and adding to my Home was simple with the NFC tag. Updates are done through the same Home app and are also easy. I like that I don't need to install another app to keep firmware up to date. Buttons are programmed directly in the Home app (or any third party app like Eve) and can be set to individual devices, groups of devices, scenes or even shortcuts. Using a shortcut I have one of my buttons set up to toggle on/off a group of lights!
I'll admit the first day setting up and using this device was a bit touch and go. But since I've mounted it on my wall in the same room as an AppleTV it's been lightning fast to set my scenes without yet missing a command input.
Written by a customer while visiting belkin.com
Customer Rating
5
Great light switch replacement
on December 4, 2021
Posted by: 133GGG
from California
I’ve used a few of these all over the house for months now. They work well with HomeKit. Sometimes they take a few seconds to respond but they do the job!
I would recommend this to a friend!
Written by a customer while visiting belkin.com
Customer Rating
1
Works only sporadically
on December 2, 2021
Posted by: boldone
from colorado
Gender:Male
I was excited to get this to control my homekit devices (mostly lights). I set up the scenes in the Home app and assigned them to the Stage Scene controller. It worked once, but then I noticed I had to click the button several times to make it trigger the scene again. I just counted the number of clicks required, and it FINALLY triggered the scene after 21 clicks. Useless. Will be returning.
No, I would not recommend this to a friend.
Response from belkin.comBy Customer Support, December 3, 2021
Hi boldone,
This is not the expected behavior of the Wemo Stage Scene Controller. Allow us to check this further by sending an email at WemoCares@belkin.com with your contact details and the link to this review for our reference. Our Product Experts would like to lend a hand and help you figure out what's causing this to happen.
Regards,
Marie
Wemo Support
This is not the expected behavior of the Wemo Stage Scene Controller. Allow us to check this further by sending an email at WemoCares@belkin.com with your contact details and the link to this review for our reference. Our Product Experts would like to lend a hand and help you figure out what's causing this to happen.
Regards,
Marie
Wemo Support
Written by a customer while visiting belkin.com
Customer Rating
5
Took a chance.. works great!
on December 1, 2021
Posted by: bobert23
from Washington State
Bought for the 'upcoming' thread firmware update, but the Stage Scene Controller works very well via bluetooth in my house! I also do love that this is a native HomeKit device.
Setup and adding to my Home was simple with the NFC tag. Updates are done through the same Home app and are also easy. I like that I don't need to install another app to keep firmware up to date. Buttons are programmed directly in the Home app (or any third party app like Eve) and can be set to individual devices, groups of devices, scenes or even shortcuts. Using a shortcut I have one of my buttons set up to toggle on/off a group of lights!
I'll admit the first day setting up and using this device was a bit touch and go. But since I've mounted it on my wall in the same room as an AppleTV it's been lightning fast to set my scenes without yet missing a command input.
I would recommend this to a friend!
Written by a customer while visiting belkin.com
Customer Rating
2
Works 66% of the time, most of the time
on December 1, 2021
Posted by: Renn
from CA
Gender:Male
I've bought 3) units, currently using 2) of them. The two I'm using are on two different firmware versions. Both have the same issue in that the third button is unusable. If you try to use the third button it will override the settings of the 2nd button and then reshuffle all the shortcuts assigned. Additionally, there is a ~10 second lag between when button pushes will register to the system and the continued lack of update to Thread. All that being said, when they do work for the 4 (not six) scenes you can use them for, it is better than looking for my phone or calling out a HomeKit command to Siri. The wall plate with magnet in the remote is a nice touch. So in summary... hardware has promise, I'd just need to see the software/firmware get fixed to rate this any higher. At the moment it seems like Belkin has forgotten about this product.
No, I would not recommend this to a friend.
Response from belkin.comBy Belkin, Customer Service, December 2, 2021
Hi Renn,
We appreciate your sharing your honest review on the Wemo Stage Scene Controller. Currently, our team is working on finalizing the Thread certifications for this device.
Nonetheless, we want to have our Product Experts help you with the challenges you’re having with the Wemo WSC010. Please email us at WemoCares@belkin.com with the relevant info and the link to this review for our reference.
Regards,
Kyla
Wemo Support
We appreciate your sharing your honest review on the Wemo Stage Scene Controller. Currently, our team is working on finalizing the Thread certifications for this device.
Nonetheless, we want to have our Product Experts help you with the challenges you’re having with the Wemo WSC010. Please email us at WemoCares@belkin.com with the relevant info and the link to this review for our reference.
Regards,
Kyla
Wemo Support
Written by a customer while visiting belkin.com
Customer Rating
3
Great when it works
on December 1, 2021
Posted by: Mpf541
from Oak PArk, IL
Gender:Male
I bougt 3 of these but i find that they are not reliable to work. I sometimes have to press ther buttom several time to get iy to actually work. I bought these because theree was supposed to be thread support coming. Well it has been about a year now and still no thread,
As is these switches do not work all the time. I would not purchase
'
'
No, I would not recommend this to a friend.
Response from belkin.comBy Customer Support, December 1, 2021
Hi Mpf541,
We appreciate your taking the time to share your review on the Wemo Stage Scene Controller. Our team is currently finalizing the certifications for Thread support. Once ready, a firmware will be released to enable the Thread support for the Wemo Stage Scene Controller.
In the meantime, our Product Experts would like to check on this further for investigation. Please email us at WemoCares@belkin.com so they can lend you a hand and provide you recommendations. Just include some relevant details, your contact information, and a link to this review as our reference.
Regards,
Marie
Wemo Support
We appreciate your taking the time to share your review on the Wemo Stage Scene Controller. Our team is currently finalizing the certifications for Thread support. Once ready, a firmware will be released to enable the Thread support for the Wemo Stage Scene Controller.
In the meantime, our Product Experts would like to check on this further for investigation. Please email us at WemoCares@belkin.com so they can lend you a hand and provide you recommendations. Just include some relevant details, your contact information, and a link to this review as our reference.
Regards,
Marie
Wemo Support
Written by a customer while visiting belkin.com
Customer Rating
1
Needs Thread
on November 13, 2021
Posted by: JayJay54
from New York, NY
Gender:Male
Until this product is updated with the Thread support they advertise, it barely even deserves 1 star. A light switch that works 1 out of every 5 times and takes an awkward 4 seconds to work after you press the button is utterly useless.
No, I would not recommend this to a friend.
Response from belkin.comBy Wemo, Customer Support, November 14, 2021
Hi, JayJay54,
There’s word about the thread support just yet, however, we can help you check the light switch instead so we can optimize and stabilize it. Just email us at WemoCares@belkin.com along with the relevant details, your contact information, and a link to this review as a reference.
Regards,
Rosalyn
Wemo Support
There’s word about the thread support just yet, however, we can help you check the light switch instead so we can optimize and stabilize it. Just email us at WemoCares@belkin.com along with the relevant details, your contact information, and a link to this review as a reference.
Regards,
Rosalyn
Wemo Support
Written by a customer while visiting belkin.com