Customer reviews from belkin.com
WeMo - Stage Scene Controller - White
Average customer rating
2.3
(67 Reviews)
Rating breakdown 67 reviews
5 Stars
13
4 Stars
5
3 Stars
5
2 Stars
13
1 Star
31
29%of customers recommend this product.
(
15 out of
51)
Customer Reviews for WeMo - Stage Scene Controller - White
Posted by: Deryl
Verified Purchase:Yes
Since the thread update this product has gone form Ho-Hum to spectacular. I would highly recommend.
I would recommend this to a friend!
Written by a customer while visiting belkin.com
Customer Rating
1
Where is the Thread update?
on February 2, 2022
Posted by: No Thread
from Honolulu, HI
Gender:Male
I bought this product on 1/25/22 with the expectation that the thread update was available. I installed it in Apple Homekit, but no update to thread version has come through.
What gives?
No, I would not recommend this to a friend.
Response from belkin.comBy MJ, Wemo Support, February 3, 2022
Hi,
Make sure that the firmware version of the Wemo stage is updated to the latest version to support the thread. You may also send us an email at WemoCares@belkin.com for further assistance.
Regards,
Make sure that the firmware version of the Wemo stage is updated to the latest version to support the thread. You may also send us an email at WemoCares@belkin.com for further assistance.
Regards,
Written by a customer while visiting belkin.com
Customer Rating
4
Works great on Thread
on February 1, 2022
Posted by: tcain
Gender:Male
Works great on a Thread network with v2.9.6. Pretty inconsistent without Thread. Only problem I’ve had is the need to replace the battery since it was shipped with a dead one.
Written by a customer while visiting belkin.com
Customer Rating
4
So Far so GOOD!
on January 30, 2022
Posted by: Anthony007
from Chicago, IL
Gender:Male
I’m writing this review for (firmware 2.9.6) Thread update
Besides the easy & fast set up, the Stage controller seems to work very well. I customized each button to do a different scene. Turn on/off my bedroom lights, turn on my humidifier, set my bedroom lights to cool blue, set my bedroom lights to 30% & they each respond within 1 second after pressing the button. I would say it’s super “instant”, or fast enough to compare it to a physical light switch with no delay whatsoever. The only issue I seem to have is the battery in the remote has been plummeting daily. Around 2-6% drain each day, I’m not sure if this is normal or not. Within 3 days it’s already at 80% battery. For future, I don’t want to make a chore out of replacing a remote battery all the time. I really have been enjoying that you can take the remote off the plate & place it next to you in bed. My Siri/HomePods are the worst at following simple directions even with the latest equipment & great connection. My other take, & hope in the future, the buttons as of now are not reversible, meaning, when you tap a button to “turn a light on”, you cannot tap the same button to “turn the light off”, you must use another button and make a scene just to turn the lights off. So, each scene requires two buttons for on and off, hence why they now have 9 button actions. But all in all, the remote is great & I highly recommend it if you are looking for an easy fast set up, HomeKit, no 3rd party app required and smart switch with no hardwire!
I would recommend this to a friend!
Written by a customer while visiting belkin.com
Posted by: Concerned owner
from Ohio
Gender:Male
Verified Purchase:Yes
Hoping thread support will be added soon and that it will help, device response are far too inconsistent, when there is a response it is too slow
No, I would not recommend this to a friend.
Written by a customer while visiting belkin.com
Customer Rating
1
Barely recognizes button presses
on January 6, 2022
Posted by: cdelgado
from San Diego, CA
Gender:Male
I purchased this to replace my Philips Hue Dimmer Switch that I use for applying 4 different HomeKit scenes for my lighting since it has issues recognizes button presses. For instance, pressing a button would result in only a 25% chance of it actually registering within the Philips Hue system, taking multiple attempts to turn the lights off.
I was hoping the Wemo Stage would be as solid as the other Wemo products I use within HomeKit. Unfortunately, it’s just as bad as my Hue setup if not worse. It was a huge waste of money and effort. I have also lost hope in Thread functionality to ever be released. And also cannot trust Belkin products for future uses. I will stick with the TP-Link (Kasa) system with my Raspberry Pi homebridge implementation.
No, I would not recommend this to a friend.
Response from belkin.comBy MJ, Wemo Support, January 7, 2022
Hi, cdelgado,
Your review of our product is highly appreciated. This is definitely not the experience that we wanted you to have with the scene controller. Deleting and re-assigning the scenes might do a trick. You may update us on how it goes by sending us an email at WemoCares@belkin.com along with your personal information and the link to this post for reference.
Regards,
Your review of our product is highly appreciated. This is definitely not the experience that we wanted you to have with the scene controller. Deleting and re-assigning the scenes might do a trick. You may update us on how it goes by sending us an email at WemoCares@belkin.com along with your personal information and the link to this post for reference.
Regards,
Written by a customer while visiting belkin.com
Customer Rating
2
Sort of works
on December 26, 2021
Posted by: honest alice
from New Brunswick
Gender:Male
It’s cheaply made. Sometimes the buttons do what you expect within five seconds. Sometimes they don’t do what you expect at all. Have had it for four days and battery is at 82%. Glad we bought one because we were planning to outfit our whole house with them, and now we know not to.
A couple pros, though: HomeKit integration worked the first time and setup was a breeze.
No, I would not recommend this to a friend.
Response from belkin.comBy Belkin support, Customer support, December 28, 2021
HI,
We appreciate your honest review. A quick reboot to the Wemo device can help for it to function properly. Please send your response to us at Wemocares@belkin.com along with your contact details and the link to this post for our reference. Our Product Experts will assist you from there.
Regards,
Rhea
Wemo Support
We appreciate your honest review. A quick reboot to the Wemo device can help for it to function properly. Please send your response to us at Wemocares@belkin.com along with your contact details and the link to this post for our reference. Our Product Experts will assist you from there.
Regards,
Rhea
Wemo Support
Written by a customer while visiting belkin.com
Posted by: Ilich
from Miami
Gender:Male
Verified Purchase:Yes
Its has it up and down but its a good Botton works good with Apple HomeKit.
I would recommend this to a friend!
Written by a customer while visiting belkin.com