Customer reviews from frigidaire.com
Frigidaire - Energy Star 22-Pint Dehumidifier with Effortless Humidity Control - White
Average customer rating
4.7
(691 Reviews)
Rating breakdown 691 reviews
5 Stars
533
4 Stars
117
3 Stars
16
2 Stars
8
1 Star
17
Customer Reviews for Frigidaire - Energy Star 22-Pint Dehumidifier with Effortless Humidity Control - White
Customer Rating
4
Effective but might shut down
on April 27, 2022
Posted by: Kat011
[This review was collected as part of a promotion.] This appliance works well but at some point mine just stopped pulling moisture from the air.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Working very well so far!
on May 12, 2022
Posted by: Heiders
[This review was collected as part of a promotion.] This has been operating for almost a month, and I have no complaints. The instruction manual was easy to follow, the filter is a little tricky but relatively easy to get out, display is good, hose I bought to go with it works.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Dehumidifier efficiency
on June 14, 2022
Posted by: Rick charlie Phillips
[This review was collected as part of a promotion.] We purchased our dehumidifier in 2017 as a gift for our in laws. The unit worked great but only lasted about a year and a half. Contacted Frigidaire and was sent an exact replacement unit. This unit lasted about two and a half years and again failed. I again contacted Frigidaire and was sent a newer model unit about two months ago. This unit seems to be working fine at this point, but too new to tell for sure.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great appliance Directions unclear
on August 1, 2022
Posted by: CAyres
[This review was collected as part of a promotion.] Love my dehumidifier. Really pulls out the moisture. Fairly quiet. But have yet to figure out how to set the timer.
I plan to call and ask for help when I have the time to hang out. (-:
I plan to call and ask for help when I have the time to hang out. (-:
Written by a customer while visiting frigidaire.com
Customer Rating
1
Problems with water capacity
on August 22, 2022
Posted by: GingerM27
Several times when the water was at capacity in the collection drawer, the drawer would open slightly and the water would spill out. It does not shut off automatically when this happens. I have found large puddles on the floor which in turn has caused damage to our floors. I would not recommend this product.
Response from frigidaire.comBy Bianca, Online Outreach Specialist , August 23, 2022
We regret to learn you are having issues with the dehumidifier not shutting off when full causing the water to spill out. We would love to make sure the unit is working properly and have sent you an email to gather more details, please respond at your earliest convenience. -Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
1
Tank Overflowed Damaging Hard Wood Floor etc.
on September 29, 2022
Posted by: Warning
[This review was collected as part of a promotion.] Unit failed to turn off after tank filled; hard wood floor section saturated and now lifting up; awaiting call from claims adjuster of China based manufacturer of dehumidifier unit.
Response from frigidaire.comBy Online Outreach Specialist, September 30, 2022
Thank you so much for sharing your feedback with us! We’re disheartened to learn about your experience with the dehumidifier. This is not the experience we want for any of our consumers. We’re ready to help. Please be on the lookout for an email from us. We look forward to hearing from you soon. -Chris
Written by a customer while visiting frigidaire.com
Customer Rating
4
Works great, except for continuous drain option
on January 28, 2023
Posted by: BDaveL
[This review was collected as part of a promotion.] Great features and operations. Only complaint is that I couldn’t find a hose that didn’t leak when attached to the unit for continuous drain. Tried several hoses that didn’t work. All leaked. Glad I tested them before leaving it for days or weeks. Possible design flaw on the male end of the attachment?
Written by a customer while visiting frigidaire.com
Customer Rating
1
Water everywhere
on February 8, 2023
Posted by: Afar
[This review was collected as part of a promotion.] Followed the instructions right out of the box, 8 hours later there was water all over the floor. I couldn’t find the source of the leak. This unit is also pretty loud, even on low. Will be returning.
Response from frigidaire.comBy Angel, Online Outreach Specialist, February 10, 2023
Hello, Audra.
We're sorry to hear about your frustrations and appreciate you taking the time to voice your concerns. We would love the opportunity to see how we can help to resolve this matter. For water leaking issues, we recommend for you to check and ensure that all connections are good and tight and not loose. This includes the garden hose (if used), check to make sure the bucket fits tightly into its space and that there are no cracks/damages to the unit itself. Ensure the bucket does not have any cracks or damages and has been installed properly into its space. If issue persist, feel free to connect with us at 1-800-374-4432, Monday-Friday 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
Warmest Regards,
Angel
We're sorry to hear about your frustrations and appreciate you taking the time to voice your concerns. We would love the opportunity to see how we can help to resolve this matter. For water leaking issues, we recommend for you to check and ensure that all connections are good and tight and not loose. This includes the garden hose (if used), check to make sure the bucket fits tightly into its space and that there are no cracks/damages to the unit itself. Ensure the bucket does not have any cracks or damages and has been installed properly into its space. If issue persist, feel free to connect with us at 1-800-374-4432, Monday-Friday 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
Warmest Regards,
Angel
Written by a customer while visiting frigidaire.com