Customer reviews from frigidaire.com
Frigidaire - Energy Star 22-Pint Dehumidifier with Effortless Humidity Control - White
Average customer rating
4.7
(691 Reviews)
Rating breakdown 691 reviews
5 Stars
533
4 Stars
117
3 Stars
16
2 Stars
8
1 Star
17
Customer Reviews for Frigidaire - Energy Star 22-Pint Dehumidifier with Effortless Humidity Control - White
Customer Rating
1
Won’t turn on
on June 29, 2020
Posted by: Sm98
Got it through online order and it won’t even turn on
Response from frigidaire.comBy Bianca, Online Outreach Specialist, July 10, 2020
Hi, Sm98!
We are not pleased to learn you are having issues with the dehumidifier. We would love to make sure this matter is resolved. Be on the lookout for an email from us shortly.
Bianca
We are not pleased to learn you are having issues with the dehumidifier. We would love to make sure this matter is resolved. Be on the lookout for an email from us shortly.
Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
1
Leaks all over the floor!
on July 4, 2020
Posted by: KB30
[This review was collected as part of a promotion.] I bought this and did not have it running for more than a couple of hours and it leaks all over my floor although the drain cap is completely closed! Very disappointed!!!
Response from frigidaire.comBy Bianca, Online Outreach Specialist, July 16, 2020
Hello, KB30!
I’m sorry to learn you had that experience with the dehumidifier. I was able to see your concerns were addressed. Please reach back out to us if you need further assistance.
Bianca
I’m sorry to learn you had that experience with the dehumidifier. I was able to see your concerns were addressed. Please reach back out to us if you need further assistance.
Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
5
The Beast!!!
on August 21, 2020
Posted by: Aneel
[This review was collected as part of a promotion.] This is the. best humidifier in its class. I bought it for my 2 bedroom basement. This beast can suck moisture atleast 2 gallons in less than 3 hours. It has good capacity water bucket very huge compared to others so you dont have worry about pouring it so often. My experience has been great so far.All I have worry about to keep it running in optimum operation is to make sure you clean the filter when the machine tells you and clean the water bucket with warm soapy water and that's it. Lastly, it is truly the best energy saver, it draws on about 3 amps 275 watts so I can run it all day without having to worry about spike in my electricity bill. All in all, I am so happy with this buy and I am glad I did my research and it paid off.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Solid Dehumidifier
on August 23, 2020
Posted by: CamsNotHumid
[This review was collected as part of a promotion.] I bought this for my 1,000 sq ft apartment as it was constantly around 70-80% humidity. It successfully brings the humidity down to 55-60% and I have to empty it about once a day. If i set it any lower it runs constantly and must be emptied twice a day. My only complaints are that the compressor is very loud when it kicks on and off, and the beeping sound when the bucket is full is obnoxiously long. It would be great to have the option to turn the sound off altogether.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Very poor design compared to other Frigidaire dehumidifiers!
on August 25, 2020
Posted by: JungleJohnny
[This review was collected as part of a promotion.] I received this dehumidifier as a warranty replacement for the model FFAD3033R1, which had died. The new dehumidifier's water collection container is much more difficult to empty without getting water everywhere. And the new dehumidifier leaks water all over the floor shen it has been shut off after use.
Response from frigidaire.comBy Frigidaire, Online Outreach Specialist, September 28, 2020
Hello JungleJohnny, thank you for your review. We are sorry to hear that you have been experiencing issues with your dehumidifier. Our design and engineer teams are constantly looking for feedback such as yours for opportunities for improvement. I see that you reached out to a customer service agent and they assisted you in reaching a resolution. If you are still waiting on a resolution, feel free to reach out to us for further assistance. You can also reach us by email at socialcare@frigidaire.com. Kindly, Kiara
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works very well so pleased with product.
on August 31, 2020
Posted by: etours17
[This review was collected as part of a promotion.] I absolutely love my dehumidifier. It Removes the moisture from my cellar. The cellar use to smell musty and now it doesn’t. I was afraid of mold but this appliance has taken care of that. I am thinking of buying another one. We made the right decision buying the Frigidaire dehumidifier. Thank you, Frigidaire for a great product.
Written by a customer while visiting frigidaire.com
Customer Rating
5
wonderful product
on August 31, 2020
Posted by: Beckys 501
[This review was collected as part of a promotion.] I knew that I had excess moisture in my home but wasn't until I purchased this and saw the amount of water it was drawing out of my that I realized how serious of an issue I had. It has been an unusual summer with enormous amounts of rain along with extreme humidity in the air, this product has worked wonderfully for me in eliminatinating this excess moisture and helping with my health issues. It is truly a great product and easy to care for in dumping reservoir
Written by a customer while visiting frigidaire.com
Customer Rating
4
Quick setup, very easy to use
on September 1, 2020
Posted by: btown42
[This review was collected as part of a promotion.] Works well for what it was intended for which was to help reduce humidity in our basement. Seems to work very quickly. Would have given it five stars if it could also tell me what the current humidity level is. Purchased a separate small sensor for that.
Written by a customer while visiting frigidaire.com