Customer reviews from frigidaire.com
Frigidaire - Energy Star 35-Pint Dehumidifier with Effortless Humidity Control - White
Average customer rating
4.7
(1,425 Reviews)
Rating breakdown 1,425 reviews
5 Stars
1,108
4 Stars
238
3 Stars
36
2 Stars
17
1 Star
26
Customer Reviews for Frigidaire - Energy Star 35-Pint Dehumidifier with Effortless Humidity Control - White
Customer Rating
5
GREAT features and quiet
on February 18, 2021
Posted by: STDO
[This review was collected as part of a promotion.] GREAT features and quiet.
You have a good reputation for excellent service and 5 year warranty.
You have a good reputation for excellent service and 5 year warranty.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Total piece of crap. Does not work. Fan blows, but does not collect water.
on February 23, 2021
Posted by: Anonymous
Total piece of crap. Does not work. Fan blows, but does not collect water.
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist, March 4, 2021
Hi, Valued Customer
Thank you for sharing your feedback. We really apologize your experience hasn't been the best. We want to work with you one on one to possible find a solution to this matter. At your earliest convenience, please contact us directly by chatting with us here or calling us at 800-374-4432. Our Customer Care Team is available Monday through Friday from 8:30 am-8 pm EST.
-R'Shaye
Thank you for sharing your feedback. We really apologize your experience hasn't been the best. We want to work with you one on one to possible find a solution to this matter. At your earliest convenience, please contact us directly by chatting with us here or calling us at 800-374-4432. Our Customer Care Team is available Monday through Friday from 8:30 am-8 pm EST.
-R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
4
Went With a Name Brand
on February 25, 2021
Posted by: Covid Avoider
[This review was collected as part of a promotion.] I've had this dehumidifier for about a month, I guess, and since it's been very cold the humidity has been very low. So I don't think the unit has come on yet. I've played with the settings and all seems well there but the current humidity in the room is showing 30% and that won't make the unit run. I'll know more when the temperature warms up, the heater in the room stops running and the humidity goes up in the room.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Works well
on February 28, 2021
Posted by: Abc2007
[This review was collected as part of a promotion.] Kind of a pain to install but works well and serves its purpose
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very happy!
on March 4, 2021
Posted by: Ee190
[This review was collected as part of a promotion.] I bought this dehum a month ago and am very happy. It’s a little loud and I have a small space but the amount of water it is pulling is insane. I almost returned it because I thought it was maybe too big but it’s working great and because I have so much moisture in my house I think the size is good. I like how easy it is to wash the filter and everything comes apart easily so you can get in the small spaces.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Dehumidifier
on March 19, 2021
Posted by: Caspilot
[This review was collected as part of a promotion.] This is my fourth Frigidaire Dehumidifier! The first on lasted seven years, running constantly! The second one ran for two years, third for one year and this one is the new and improved version! I have high hopes it will be like the first one! So far, wonderful!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great so far.
on March 19, 2021
Posted by: OEB111
I installed the 35 pint unit in my 5th wheel camper for summer storage in Florida. I have it draining directly into my island sink. I inadvertently opened the wrong gray water tank and this unit filled the 40 gallon tank in less than 5 weeks! That's a lot of water! I like that if I lose power it goes back to my settings when the power comes back on. When we returned in Dec have stored it since April it still smelled brand new. Thought about replacing it with another new one this year but reading reviews I am going to give it another year.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Brand new never worked
on March 19, 2021
Posted by: Motee
[This review was collected as part of a promotion.] I took it out of the box and it has never worked. Nothing in the bucket and it cuts off
Response from frigidaire.comBy Kiara, Online Outreach Specialist, March 24, 2021
Hello Motee! Thank you for sharing your feedback. We never like to see an owner unhappy and I regret to hear that this was your experience with your new dehumidifier. I want to assure you that we’re on your side, and ready to help. Please be on the lookout for an email from us. -Kiara
Written by a customer while visiting frigidaire.com