Customer reviews from frigidaire.com
Frigidaire - Energy Star 35-Pint Dehumidifier with Effortless Humidity Control - White
Average customer rating
4.7
(1,430 Reviews)
Rating breakdown 1,430 reviews
5 Stars
1,110
4 Stars
241
3 Stars
36
2 Stars
17
1 Star
26
Customer Reviews for Frigidaire - Energy Star 35-Pint Dehumidifier with Effortless Humidity Control - White
Customer Rating
5
on November 13, 2025
Posted by: AlWi
[This review was collected as part of a promotion.] I ordered and have received a air purifier that is working well. My only complaint is the booklet that comes with the unit. The type could be smaller and then you couldn't read it. Also it looks like your trying to save on ink as the letters are not very bright.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on January 2, 2026
Posted by: jt2025
[This review was collected as part of a promotion.] Works but throws off a lot of heat
Written by a customer while visiting frigidaire.com
Customer Rating
4
functional
on April 12, 2026
Posted by: mmbsblue
[This review was collected as part of a promotion.] This is our second Frigidaire dehumidifier, first one still in service. Other brands have stopped working after 2 years. Overall, good product after just a few weeks, however, it is much louder than our older version, therefore only 4 stars. If the noise is not an issue for your home, then this is a 5 star product.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 14, 2026
Thank you for your feedback! We’re glad to hear this is your second Frigidaire dehumidifier and that your first unit is still in service. It’s great to know the product is performing well overall and meeting your expectations.
We also appreciate your comments regarding the noise level compared to your previous model. Your feedback is valuable and will be shared with our product team for review and consideration in future improvements.
Thank you again for taking the time to share your experience. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
We also appreciate your comments regarding the noise level compared to your previous model. Your feedback is valuable and will be shared with our product team for review and consideration in future improvements.
Thank you again for taking the time to share your experience. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Efficient at controlling humidity
on April 24, 2026
Posted by: John 0103
[This review was collected as part of a promotion.] So I've purchased 2 Frigidaire dehumidifiers for our basement. They work well in controlling humidity level. We use a moisture meter and set the dehumidifier for between 40-50 relative humidity. I've used other brands over the years and impressed with this unit in drawing out excess moisture. Would recommend.
Response from frigidaire.comBy John, Online Outreach Specialist, April 24, 2026
Hi, John 0103. Thank you for your thoughtful feedback and for choosing our product. We truly appreciate your trust and are delighted to know that you are satisfied with your purchase. Please be assured that we remain committed to delivering quality products that reflect the value of the investment you have made. We will continuously seek opportunities to exceed your expectations and meet your needs with the highest standards. Should you require any assistance, please do not hesitate to contact us via Live Chat at www.frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. It would be our pleasure to assist you. Thank you once again for your support. -John
Written by a customer while visiting frigidaire.com
Customer Rating
4
Not bad
on April 28, 2026
Posted by: 3838
[This review was collected as part of a promotion.] It has taken a lot of water out of my basement this spring. It did fail to stop one time and a small amount of water got on the floor. I made sure the arm and shut off were moving freely but will keep an eye on it
Response from frigidaire.comBy Maria, Online Outreach Specialist, April 29, 2026
Thank you for taking the time to share your experience! We’re glad to hear that your dehumidifier has been working well and has made a noticeable difference in reducing moisture in your basement this spring—that’s exactly the kind of performance it’s designed for.
We’re sorry to hear about the one instance where it didn’t shut off properly and some water ended up on the floor. We understand how concerning that can be. It’s good that you checked the float arm and shutoff mechanism, and we appreciate you continuing to monitor its operation.
Your feedback is very helpful, and we’ll be sure to share it with our product team for review. If the issue happens again or you’d like us to help troubleshoot further, please feel free to reach out via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday through Friday, 8:30 AM – 8:00 PM EST. We appreciate your honesty and hope your dehumidifier continues to perform well moving forward. – Maria
We’re sorry to hear about the one instance where it didn’t shut off properly and some water ended up on the floor. We understand how concerning that can be. It’s good that you checked the float arm and shutoff mechanism, and we appreciate you continuing to monitor its operation.
Your feedback is very helpful, and we’ll be sure to share it with our product team for review. If the issue happens again or you’d like us to help troubleshoot further, please feel free to reach out via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday through Friday, 8:30 AM – 8:00 PM EST. We appreciate your honesty and hope your dehumidifier continues to perform well moving forward. – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
New 35 pint dehumidifier
on April 30, 2026
Posted by: Rand D
[This review was collected as part of a promotion.] The Frigidaire 35 pint dehumidifier works great! So far the unit performs flawlessly and I'm anxious to see the energy saving compared to my old 23 year old dehumidifier.
Response from frigidaire.comBy Reed, Online Outreach Specialist, May 1, 2026
Hi there,
Thank you for sharing your experience. We’re glad to hear your Frigidaire 35 pint dehumidifier is performing well and running flawlessly. It’s great that you’re also looking forward to potential energy savings compared to your older unit—that’s exactly the kind of improvement we aim for.
If you ever need assistance or have questions, you can reach us through live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:30am–8pm ET.
— Reed
Thank you for sharing your experience. We’re glad to hear your Frigidaire 35 pint dehumidifier is performing well and running flawlessly. It’s great that you’re also looking forward to potential energy savings compared to your older unit—that’s exactly the kind of improvement we aim for.
If you ever need assistance or have questions, you can reach us through live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:30am–8pm ET.
— Reed
Written by a customer while visiting frigidaire.com