Customer reviews from frigidaire.com
Frigidaire - Energy Star 35-Pint Dehumidifier with Effortless Humidity Control - White
Average customer rating
4.7
(1,425 Reviews)
Rating breakdown 1,425 reviews
5 Stars
1,108
4 Stars
238
3 Stars
36
2 Stars
17
1 Star
26
Customer Reviews for Frigidaire - Energy Star 35-Pint Dehumidifier with Effortless Humidity Control - White
Customer Rating
3
on May 20, 2023
Posted by: tmm68
[This review was collected as part of a promotion.] in a small basement when set first to continuous and then to 40 percent humidity, it has gotten to 55% after 5-6 weeks? not super impressed
Response from frigidaire.comBy Owen , Online Outreach Specialist, May 22, 2023
Hello tmm_1968,
Thank you for bringing this up to our attention, We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. You can contact us via Live Chat or phone at (800) 374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist so that we can resolve your concern.
Thank you for bringing this up to our attention, We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. You can contact us via Live Chat or phone at (800) 374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist so that we can resolve your concern.
Written by a customer while visiting frigidaire.com
Customer Rating
5
The perfect appliance
on May 22, 2023
Posted by: Drbuckey
[This review was collected as part of a promotion.] This dehumidifier does its job flawlessly. Easy to use and easy to e,pty.
Written by a customer while visiting frigidaire.com
Customer Rating
2
DOes not lower humidity to level set
on May 23, 2023
Posted by: George 3
[This review was collected as part of a promotion.] Unfortunately it has not stopped running and has not hit level set. They did not have it in stock where I bought it and inquired if it could work within a 900 sq foot basement. I was told easily. I had an LG for 12 years prior and that one did get it down to selected level and i could set it for 2 hour intervals but this is NOT the case with the Frigidaire
Response from frigidaire.comBy Ruth, Online Outreach Specialist, May 24, 2023
Hi, George. We're sorry you have this kind of trouble with your dehumidifier. We want to make sure you're getting the right assistance. Frigidaire is here to help. Feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Working perfectly
on May 24, 2023
Posted by: Lovi
[This review was collected as part of a promotion.] I love my new frididaire dehumidifier. It works so well, no moisture in the air. I have it in my finished basement and it looks beautiful too.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Drew C
on May 25, 2023
Posted by: DDDapper
[This review was collected as part of a promotion.] Having had a dehumidifier that ceased to work following a major rain of 3 days, our basement had rising water, and the musty smell was making its way upstairs. I looked online poured over numerous reviews, and for the size and cost settled on Frigidaire. Couldn't have been more pleased.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on May 27, 2023
Posted by: PWL68
[This review was collected as part of a promotion.] Unit working great. Works very efficiently! Does what it says it will do. Easy to operate!
Written by a customer while visiting frigidaire.com
Customer Rating
5
My dehumidifier
on May 29, 2023
Posted by: Tjacks1
[This review was collected as part of a promotion.] This is my 3rd purchase for this same product. It works great for my house and shop and man cave I recommend this product to everyone
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Machine!
on May 29, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] Works excellent! Quiet and has improved my basement 100%! Would highly recommend this product!
Written by a customer while visiting frigidaire.com