Customer reviews from frigidaire.com
Frigidaire - 50-Pint Smart Portable Dehumidifier with Wi-Fi - White
Average customer rating
4.5
(567 Reviews)
Rating breakdown 567 reviews
5 Stars
385
4 Stars
115
3 Stars
35
2 Stars
10
1 Star
22
Customer Reviews for Frigidaire - 50-Pint Smart Portable Dehumidifier with Wi-Fi - White
Customer Rating
5
Easy & Effective
on July 1, 2025
Posted by: JoSt
[This review was collected as part of a promotion.] Super simple to set up and use. Works well for my basement.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 10, 2025
Posted by: I hope I win
[This review was collected as part of a promotion.] I am enjoy my humidifier.I am hoping that it will last for many years and thank you for your service
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 11, 2025
Thank you for your kind words! We're delighted to hear you're enjoying your humidifier and that you're hopeful it will serve you well for many years. If you ever need any assistance or have questions in the future, please don't hesitate to reach out. You can send us a direct message, connect via Live Chat at Frigidaire.com, or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. We're here to help and appreciate your continued trust in our products. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great unit - even after a hiccup at first!
on July 16, 2025
Posted by: DDragen
[This review was collected as part of a promotion.] This freezer is an amazing unit! It arrived and worked great, however it experienced a failure 5 days later.
Frigidaire was awesome about getting someone out to fix it and get it up and working. Super easy and simply.
Companies are hard to judge when everything works - when you have an issue, that is what really tells you!
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 18, 2025
Thank you for sharing your experience! We're glad to hear your freezer worked great initially and that when an issue did come up, Frigidaire handled it promptly and professionally. You're absolutely right—how a company responds in moments like these really shows their commitment to customers. If you need further assistance, feel free to reach out via live chat at Frigidaire.com or give them a call.
– Reed
– Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 18, 2025
Posted by: Marc80
[This review was collected as part of a promotion.] The dehumidifier is working very well and easy to use and maintain
Written by a customer while visiting frigidaire.com
Customer Rating
3
Can't connect to WiFi
on July 24, 2025
Posted by: Qrob212
[This review was collected as part of a promotion.] Can't seem to get it to connect to Wifi. Other than that, seems to work fine.
Response from frigidaire.comBy Christian, Online Outreach Specialist, July 25, 2025
Thank you for your feedback! We're glad to hear the unit is working well overall. We're sorry to hear you're having trouble connecting to Wi-Fi—please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
Solid device
on January 5, 2026
Posted by: Tim89135
[This review was collected as part of a promotion.] Replacement for the previous frigidaire dehumidifier. So far so good!
Response from frigidaire.comBy Rox, Online Outreach Specialist, January 7, 2026
Hi, Tim89135! We’re glad to hear your new Frigidaire dehumidifier is off to a great start! It’s wonderful to know it’s working well as a replacement. If you ever have questions or need assistance, we’re always here to help. You can connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-944-9044, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you for choosing Frigidaire!
–Rox
Thank you for choosing Frigidaire!
–Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Quiet and effecient
on January 6, 2026
Posted by: redrhino
[This review was collected as part of a promotion.] Works great, the filter is easy to clean and it runs continuously on its own with no issues!
Response from frigidaire.comBy Maico, Online Outreach Specialist, January 8, 2026
Hello there, Redrhino! Thank you for taking the time to share your feedback! We’re thrilled to hear that your Frigidaire product is running smoothly and that you find the filter easy to clean. It’s wonderful to know it’s performing reliably for you.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support team by dialing 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and we hope you have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support team by dialing 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and we hope you have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com