Customer reviews from frigidaire.com
Frigidaire - 50-Pint Smart Portable Dehumidifier with Wi-Fi - White
Average customer rating
4.5
(550 Reviews)
Rating breakdown 550 reviews
5 Stars
370
4 Stars
114
3 Stars
34
2 Stars
10
1 Star
22
Customer Reviews for Frigidaire - 50-Pint Smart Portable Dehumidifier with Wi-Fi - White
Customer Rating
4
It works. WiFi feature unneccessary
on September 20, 2024
Posted by: Suspender bob
[This review was collected as part of a promotion.] It works
Written by a customer while visiting frigidaire.com
Customer Rating
3
Great brand
on September 21, 2024
Posted by: AlaaAlshami
[This review was collected as part of a promotion.] You need some improvement. Increase the same data taken from device like every minute or every 5 minutes to show better hourly and daily graph for humidity and temperature.
Please note the compressor and fan both noisy.
Please note the compressor and fan both noisy.
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 23, 2024
We want to thank you for sharing your important quality concerns and experience with us. We want you to know that we value all feedback as it can help with future products to come. Knowing what is most important to our family only helps us to design more products with better understanding of what is needed for you. Moreover, our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. If you have any further suggestions, comments, or concerns, please don’t hesitate to reach out. You can connect with us anytime through live chat or by calling 1-800-374-4432, available Monday through Friday from 8:30 AM to 8:00 PM EST. We’re here to listen and assist you! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Dehumidifier Works Great!
on September 24, 2024
Posted by: BrianS2222
[This review was collected as part of a promotion.] Have had 0 issues with this new dehumidifier. The smart control is great! Was easy to setup and easy to use.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice - and wifi apparently allows new features which are more energy efficient
on September 25, 2024
Posted by: Bobsadork
[This review was collected as part of a promotion.] Have had the non-wifi units in the past. Most recent one had to be replaced. Frigidaire replaced with the wifi model. Noted that the wifi model allows me to schedule recurring on- and off-times. That is extremely useful.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on September 27, 2024
Posted by: John1128
[This review was collected as part of a promotion.] My new Gallery dehumidifier is a definite upgrade from my old one. The WiFi feature allows me to control it remotely on my phone.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Works well but produced too much noise and heat
on September 29, 2024
Posted by: Cmb21
[This review was collected as part of a promotion.] The dehumidifier did a great job pulling moisture from the air in our home, but it was so loud and hot that we had to return it. The sound was a high pitched mechanical whine that was impossible to live with, and running it during the daytime increased the temperature of our home by 7 degrees. Probably fine for a basement, but unsustainable in a Florida living room.
Response from frigidaire.comBy Christian, Online Outreach Specialist, October 1, 2024
We're sorry to hear that you had a bad experience with your dehumidifier in such a short time. This is not the effortless experience we want for any of our consumers. We'd like to learn more about your specific situation. At your convenience, don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
on October 20, 2024
Posted by: Ronjb
[This review was collected as part of a promotion.] Just got it. Seems to be working well so far. Will continue to monitor for its ability to drop the humidity.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on October 21, 2024
Posted by: ryanmci
[This review was collected as part of a promotion.] Incredibly effective! I have a ~800sq. ft apartment and can bring the 65% humidity down to 45% in about 10 minutes.
Written by a customer while visiting frigidaire.com