Customer reviews from frigidaire.ca
Frigidaire - 50-Pint Smart Portable Dehumidifier with Wi-Fi - White
Average customer rating
3.9
(37 Reviews)
Rating breakdown 37 reviews
5 Stars
19
4 Stars
7
3 Stars
3
2 Stars
4
1 Star
4
73%of customers recommend this product.
(
24 out of
33)
Customer Reviews for Frigidaire - 50-Pint Smart Portable Dehumidifier with Wi-Fi - White
Customer Rating
5
It runs so quiet, and sure takes out the water out of the air.
on September 10, 2023
Posted by: Me and her
I bought this about a month ago and in general I am very pleased, other than the light that lets you know when the bucket is filled, is not working. The light stays on all the time. Could someone tell me how i might repair that myself, because it is nice feature. Thank you
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Quiet and keep the moisture out of our basement
on October 13, 2023
Posted by: Burtrock
This is our second dehumidifier… both are Frigidaire’s…and they keep the moisture out of our house…. The Wifi connections are awsum… well worth the purchase
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Wifi is Ideal
on November 1, 2023
Posted by: Hammers1
This is the second Frigidaire Dehumidifier that I purchased of the same model. After taken the first one out of storage in the spring, it failed to work. The display showed an error and would not clear. Frigidaire reimbursed and the second Dehumidifier is working well.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
It has done the job
on November 1, 2023
Posted by: msobocan
This unit replaces a Frigidaire that gave up prematurely. It did its job well during the most humid time of the year. The unit is placed in the basement and regulates the are efficiently. Now that its dryer in thr basement, the unit sits in its dormant state which I’m sure will happen through the winter.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
1
Worked for one season
on November 5, 2023
Posted by: NOTL Wally
Worked well at removing the humidity for one season, and now the coils ice up and little moisture is being removed from the air. I have kept the coils and filter clean, but nothing seems to help.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Owen, Online Outreach Specialist, November 6, 2023
Hello NOTL Wally,
We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. please be on the lookout for an email from us. You may also contact us at 800-265-8352 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist.
We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. please be on the lookout for an email from us. You may also contact us at 800-265-8352 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist.
Written by a customer while visiting frigidaire.ca
Customer Rating
1
Broke already little after one year.
on November 5, 2023
Posted by: Greeco202
I am not using it now. Broke after a year of use. Won't recommend.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Maria, Online Outreach Specialist, November 6, 2023
We're for the trouble you've experienced with you dehumidifier. Please know that we pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. We can understand your frustration. If there is anything we can do to assist you, please do not be hesitant to call us at 1 (800) 265-8352 1-800-374-4432 Monday-Friday 8:30 am- 8:00 pm EST. - Maria
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Very nice looking dehumidier
on November 7, 2023
Posted by: The farmer
I really like that you can see what is happening in the app. Tells you when the tank is full. Only 4stars because of the price.
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Works like a Charm
on November 8, 2023
Posted by: Jay Remy
Simple to use dehumidifier and app makes for easy monitoring
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca