Customer reviews from frigidaire.com
Frigidaire - Cool Connect Smart Portable Air Conditioner with Wi-Fi Control for a Room up to 600-Sq. Ft - White
Average customer rating
4.4
(248 Reviews)
Rating breakdown 248 reviews
5 Stars
158
4 Stars
56
3 Stars
16
2 Stars
7
1 Star
11
Customer Reviews for Frigidaire - Cool Connect Smart Portable Air Conditioner with Wi-Fi Control for a Room up to 600-Sq. Ft - White
Customer Rating
5
Works Well to Keep our Bedroom Cool at Night
on July 23, 2022
Posted by: J Jobe
[This review was collected as part of a promotion.] We live in a hot part of the country and our bedroom can get too hot to sleep well at night. This unit works very well to cool the space for a comfortable nights sleep. Overall very quiet, not more than "white noise" to facilitate sleep. Having Wi-Fi connectivity is a big plus too.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Best A/C
on July 29, 2022
Posted by: Faithc
[This review was collected as part of a promotion.] Our third portable over the years and by far this exceeds our expectations! Consumer Reports #1
Recommendation! Love WiFi options
Thanks Frigidare
Recommendation! Love WiFi options
Thanks Frigidare
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 1, 2022
Posted by: Tmcmoni
[This review was collected as part of a promotion.] It is very quiet compared to other models. Works great in a 16x16 bedroom.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works great
on August 16, 2022
Posted by: Sam2022
[This review was collected as part of a promotion.] needed it for the heat waves, it works well to keep the place cool even with vaulted ceilings.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Cooling
on August 26, 2022
Posted by: Anonymous
[This review was collected as part of a promotion.] Works great cool the room perfectly I just can't get the remote to work
Written by a customer while visiting frigidaire.com
Customer Rating
4
Almost Perfect Connected AC Unit
on August 26, 2022
Posted by: OffALark
[This review was collected as part of a promotion.] Decent app features that you mostly forget about after you've gotten it home, running, and in place. It's big, it's heavy, it draws a LOT of power, and it does the job.
Here's why it's not 4 stars: there's no way to turn off the beeping or the lights. Got the thing in a bedroom? You can't turn off the glow. You're stuck with not just the noise of the AC, but any noise the unit makes when it hits a certain temperature or makes a change. I'm honestly baffled it doesn't have a way to shut these things off, but there you have it. If the feature exists, it's so well buried I can't find it.
I will also say that one of these that I received was malfunctioning out of the box, but Frigidaire's customer service was excellent and got me a replacement very quickly. No complaints.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Worst air conditioner I’ve ever bought.
on September 2, 2022
Posted by: Jordan p
Does not cool room. Makes loud noises. Poor customer service.
Response from frigidaire.comBy Bianca, Online Outreach Specialist , September 6, 2022
We are disappointed to learn your experience with our product or service hasn't been the best.
We aim to make the unit as quiet as possible but there are some sounds you may hear during operations. Please see page 4 in the Owner's Manual for an explanation of these sounds.
Regarding the unit not cooling, please see page 17 in the Manual for many helpful tips and solutions.
If you should need any additional assistance, feel free to chat with us via Frigidaire.com and one of our chat agents would be happy to assist. -Bianca
We aim to make the unit as quiet as possible but there are some sounds you may hear during operations. Please see page 4 in the Owner's Manual for an explanation of these sounds.
Regarding the unit not cooling, please see page 17 in the Manual for many helpful tips and solutions.
If you should need any additional assistance, feel free to chat with us via Frigidaire.com and one of our chat agents would be happy to assist. -Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
1
Fails to keep up
on September 3, 2022
Posted by: Odoyle0351
[This review was collected as part of a promotion.] This unit fails to deliver. Yes it blows cold air but with as much heat as it produces from the exhaust hose it fails to cool the room. This product is a disappointment and for the price should perform much better.
Response from frigidaire.comBy Bianca, Online Outreach Specialist , September 6, 2022
We regret to learn you are disappointed with the AC unit. Your model is best for room sizes 550-850 sq ft. Please see page 17 in the Use and Care Guide for tips that should address your concerns. If you should need any additional assistance, we can be reached via chat on Frigidaire.com. -Bianca
Written by a customer while visiting frigidaire.com