Customer reviews from Samsung US
Samsung - HAF-QIN Refrigerator Water Filter 2 pack - White
Average customer rating
3.7
(362 Reviews)
Rating breakdown 362 reviews
5 Stars
205
4 Stars
37
3 Stars
14
2 Stars
22
1 Star
84
72%of customers recommend this product.
(
159 out of
221)
Customer Reviews for Samsung - HAF-QIN Refrigerator Water Filter 2 pack - White
Customer Rating
5
great features
on March 30, 2026
Posted by: Will
[This review was collected as part of a promotion.] Love the features to view content in the fridge and oven.
Written by a customer while visiting Samsung US
Customer Rating
5
Great Product
on March 27, 2026
Posted by: Iggy
from Los Angeles , CA
[This review was collected as part of a promotion.] This is absolutely the best product ever!
Always purchase OEM items and it leaves my water and ice cubes tasting fantastic
Always purchase OEM items and it leaves my water and ice cubes tasting fantastic
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect Replacement
on March 26, 2026
Posted by: WG83
from London, KY
[This review was collected as part of a promotion.] This filter fits our new fridge perfectly. Using the OEM replacement meant I didn't have to worry about it working correctly or for leaks. Water comes out clear, and tastes great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better than bottled.
on March 26, 2026
Posted by: TJ 8418
from Tampa
[This review was collected as part of a promotion.] Very easy to install.Water tastes great.Love Samsung products.
I would recommend this to a friend!
Features
1
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great filter
on March 26, 2026
Posted by: Anna
[This review was collected as part of a promotion.] This is a great filter. I drink water from the refrigerator a lot and it tastes so clean and fresh.
Written by a customer while visiting Samsung US
Customer Rating
5
it work
on March 25, 2026
Posted by: Samsung GUy
from Elgin,IL
[This review was collected as part of a promotion.] not sure how you review this unless it's defective.
fit right, works, water good!
fit right, works, water good!
Written by a customer while visiting Samsung US
Customer Rating
1
Buyer Beware—DO NOT BUY a Samsung refrigerator
on March 25, 2026
Posted by: Cher
from Missouri
[This review was collected as part of a promotion.] Absolute Junk— Ice maker never worked right, freezer quit and now refrigerator. We have owned it for 3 months and have been without a refrigerator going on 5 weeks. Service is as bad as the refrigerator.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
1
Response from Samsung USBy Meneleo, Samsung, March 27, 2026
Hi Cher,
We value the time you spent sharing your thoughts about your Samsung refrigerator.
You can help keep your refrigerator running smoothly by doing a few quick checks and routine adjustments. Making sure the unit has consistent power, such as confirming the interior lights turn on and the home circuit breaker is set correctly. For the ice maker, maintaining good household water pressure and replacing the water filter on schedule can help promote steady ice production and clear, well‑formed ice. Occasional checks of the ice bucket and components can also help ensure everything continues to work as intended.
Samsung refrigerator has no power
https://www.samsung.com/us/support/troubleshoot/TSG10003903/
Samsung ice maker is not working
https://www.samsung.com/us/support/troubleshoot/TSG10002387/
If you’d like us to take a closer look or need additional assistance, please reach out using one of the options below and include your reference number 1152300586 so our Samsung Care team can locate your details quickly:
Facebook Messenger: https://m.me/samsungsupport
X: https://x.com/messages/compose?recipient%20id=18768513
Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us
Samsung Customer Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG)
Thank you for your feedback.
Meneleo
Samsung Care
We value the time you spent sharing your thoughts about your Samsung refrigerator.
You can help keep your refrigerator running smoothly by doing a few quick checks and routine adjustments. Making sure the unit has consistent power, such as confirming the interior lights turn on and the home circuit breaker is set correctly. For the ice maker, maintaining good household water pressure and replacing the water filter on schedule can help promote steady ice production and clear, well‑formed ice. Occasional checks of the ice bucket and components can also help ensure everything continues to work as intended.
Samsung refrigerator has no power
https://www.samsung.com/us/support/troubleshoot/TSG10003903/
Samsung ice maker is not working
https://www.samsung.com/us/support/troubleshoot/TSG10002387/
If you’d like us to take a closer look or need additional assistance, please reach out using one of the options below and include your reference number 1152300586 so our Samsung Care team can locate your details quickly:
Facebook Messenger: https://m.me/samsungsupport
X: https://x.com/messages/compose?recipient%20id=18768513
Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us
Samsung Customer Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG)
Thank you for your feedback.
Meneleo
Samsung Care
Written by a customer while visiting Samsung US
Customer Rating
5
Great Filtration
on March 25, 2026
Posted by: rwsfrpa
from Texas
[This review was collected as part of a promotion.] Great filtration and the water always taste great!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US