Customer reviews from Samsung US
Samsung - HAF-QIN Refrigerator Water Filter 2 pack - White
Average customer rating
3.7
(362 Reviews)
Rating breakdown 362 reviews
5 Stars
205
4 Stars
37
3 Stars
14
2 Stars
22
1 Star
84
72%of customers recommend this product.
(
159 out of
221)
Customer Reviews for Samsung - HAF-QIN Refrigerator Water Filter 2 pack - White
Customer Rating
5
Filter
on August 5, 2026
Posted by: Anonymous
from Richmond Virginia
[This review was collected as part of a promotion.] Good filter, easy to install, could last a little longer though
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Water tastes great
on August 4, 2026
Posted by: Dawn
[This review was collected as part of a promotion.] This filter does exactly what it is supposed to do. The water tastes incredibly clean and has no weird aftertaste or odor. It was a completely hassle-free, toolless replacement that fit our Samsung fridge perfectly with zero leaks. Plus It maintains great water pressure and lasts. Buying the genuine Samsung brand is definitely worth it for the quality.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Tasting Water
on August 3, 2026
Posted by: LaLa
[This review was collected as part of a promotion.] Love my new Bespoke appliances! The water filter works great and is very easy to install. Word of warning, when you place your order make sure you get the correct filter by calling. Do not go by the recommendations online. I bought a two pack and they sat for a couple months till I got back from out of town and they were the wrong filter. You only have 15 to 30 days to return so I was out of the window. I am very pleased with this filter and the taste of my water. Having the indicator light in the fridge has been a great help since I can be away for months at a time. Love my new appliance suite!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent product
on August 3, 2026
Posted by: Angel
from Clifton NJ
[This review was collected as part of a promotion.] You have an excellent product. Each filter will last approximately 6 months and so far they’ve been on the money with the time limit. The clarity of the ice cubes are clear. The cubes taste great. Compatability is great the filters fit right in with one twist.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Water Filter
on August 3, 2026
Posted by: SLW1
from Chicago
[This review was collected as part of a promotion.] The Samsung water filter is great and easy to install!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fridge water filter
on August 3, 2026
Posted by: CelestialStorm
from NORTHEAST OHIO
[This review was collected as part of a promotion.] The filter on the refrigerator was a little high priced until I used it , saw and tasted its filtration. The water clarity, taste, lack of order surpasses that of bottled water completely. We were amazed.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to install and loving in my Samsung Bespoke
on August 3, 2026
Posted by: Kenoatl
[This review was collected as part of a promotion.] Easy to install and replace... watching a youtube video to install is helpful
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
2
Packaging needs to be improved
on July 26, 2026
Posted by: j33won
from Los angeles
The filter is fine, I am sure. But the packaging is absolutely horrendous. Can you at least provide instructions to open the packaging?
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
1
Value
1
Response from Samsung USBy Khristine, Samsung, August 5, 2026
We hear you, J33won, and would like to share a couple of resources as our water filter packaging has recently been refreshed to support sustainability efforts.
For more information about Samsung Genuine Water Filters, please see:
https://www.samsung.com/us/home-appliance-accessories/haf-qin-refrigerator-water-filter-sku-haf-qin-exp/
The article below also includes a video demonstration showing how to access the water filter area, open the filter cover, and replace the filter:
https://www.samsung.com/us/support/answer/ANS10005090/
Samsung truly values your business.
Khristine
Samsung Care
For more information about Samsung Genuine Water Filters, please see:
https://www.samsung.com/us/home-appliance-accessories/haf-qin-refrigerator-water-filter-sku-haf-qin-exp/
The article below also includes a video demonstration showing how to access the water filter area, open the filter cover, and replace the filter:
https://www.samsung.com/us/support/answer/ANS10005090/
Samsung truly values your business.
Khristine
Samsung Care
Written by a customer while visiting Samsung US