Customer reviews from Samsung US
Samsung - HAF-QIN Refrigerator Water Filter 2 pack - White
Average customer rating
4.3 out of 5
4.3
(663 Reviews)
Open Ratings Snapshot
Rating breakdown 663 reviews
5 Stars
484
4 Stars
58
3 Stars
14
2 Stars
22
1 Star
85
88%of customers recommend this product. 
(
452 out of 515
)
Best Buy Privacy Policy
Customer Reviews for Samsung - HAF-QIN Refrigerator Water Filter 2 pack - White
Customer Rating
5 out of 5
5
Works well
on January 28, 2026
Posted by: goblue
[This review was collected as part of a promotion.] Water and ice taste good. Good for 300 gallons which lasts us for almost a full year
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fridge Filter
on January 21, 2026
Posted by: Happy Customer
from Sacramento, ca
[This review was collected as part of a promotion.] We've been happy with the filter. Easy to use and lasts for an appropriate amount of time.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Water Filter
on January 21, 2026
Posted by: Juskin
[This review was collected as part of a promotion.] I bought two of these to get a price break, and I would need to replace them every 6 months. Installing the HAF-QIN was super easy, and it's performing really well so far. The water tastes great! The authentication tag also ensures that you have received a genuine product. I recommend it!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung fridge cool factor
on January 18, 2026
Posted by: DebbieC
[This review was collected as part of a promotion.] Love the beverage center. I can grab a drink or water easily. The door is much easier to open then the full fridge door. So convenient. Plus the comments I get on how cool a feature it is. I also love all the door panel options I had to choose from.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great filter
on January 16, 2026
Posted by: alupot
from seattle, wa
[This review was collected as part of a promotion.] Very easy to install and get fresh water. Cost was resonable.
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Feel safer!!
on January 16, 2026
Posted by: jecodi
from Sharpsburg, Ga
[This review was collected as part of a promotion.] I feel safer using these filters in my refrigirator!!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Works Great!
on January 15, 2026
Posted by: Chele17
from CT
[This review was collected as part of a promotion.] Works great to filter water and easy to replace filters
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Hit or miss. Inconsistent quality.
on January 15, 2026
Posted by: Kalle
I regularly buy these from Samsung and noticed that these are hit or miss. Sometimes they do not make a difference in the water taste at all. (double checked seating, etc.) Then I grab a new one and water immediately tastes better. Not sure why some filters don't work. Out of the 6 I purchased, 3 had issues where the water tasted like tap water. The other 3 worked great.
Features
3 out of 5
3
Performance
2 out of 5
2
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy SEA Care, January 15, 2026
We are here to assist you at any time, Kalle. We seek to engage in a direct dialogue with you to explore your general thoughts on this experience and resolve any additional concerns you might have.

Please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Please provide the reference number 1151846142 so our team can pull up your information when you message us.

Have a great day.

-John
Written by a customer while visiting Samsung US
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