Customer reviews from Samsung US
Samsung - HAF-QIN Refrigerator Water Filter 2 pack - White
Average customer rating
4.3
(663 Reviews)
Rating breakdown 663 reviews
5 Stars
484
4 Stars
58
3 Stars
14
2 Stars
22
1 Star
85
88%of customers recommend this product.
(
452 out of
515)
Customer Reviews for Samsung - HAF-QIN Refrigerator Water Filter 2 pack - White
Customer Rating
5
Good product
on March 25, 2026
Posted by: Gson
from Augusta Ga
[This review was collected as part of a promotion.] Great product , easy to install and good quality , highly recommend , fits correctly , seems to last a long time , water tastes and smells clean, factory fit for Samsung .
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
good filter
on March 25, 2026
Posted by: indi
from Washington, DC
[This review was collected as part of a promotion.] Works just like it should w/my Samsung Bespoke fridge. Great filtration, good flow and taste.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect fit
on March 25, 2026
Posted by: Basshur
[This review was collected as part of a promotion.] The standard products must be the best compared to other available compatible products as always.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Almost sliced my finger off opening package
on March 23, 2026
Posted by: TheLux
from Atlanta
I almost sliced a couple of fingers off trying to pry open this package. Al’s, the Authentication Tag and the entire filter as a whole is overly engineered unnecessary nonsense. I just want this thing to filter water.
Features
4
Performance
4
Design
1
Value
2
Response from Samsung USBy Meneleo, Samsung, March 27, 2026
Hi TheLux,
We value the time you spent sharing your thoughts about your Samsung water filter.
Your comment helps guide improvements to our support process and overall customer experience by giving us clearer insight into what customers encounter and where we should focus our efforts to deliver more reliable and responsive support.
Please keep this reference number for your records 1152298680.
Thank you for your feedback.
Meneleo
Samsung Care
We value the time you spent sharing your thoughts about your Samsung water filter.
Your comment helps guide improvements to our support process and overall customer experience by giving us clearer insight into what customers encounter and where we should focus our efforts to deliver more reliable and responsive support.
Please keep this reference number for your records 1152298680.
Thank you for your feedback.
Meneleo
Samsung Care
Written by a customer while visiting Samsung US
Customer Rating
5
Good Buy
on March 19, 2026
Posted by: Aman
from Edison, NJ
[This review was collected as part of a promotion.] Samsung filters are good and durable. Water tastes good. Easy to order and replace. Highly recommend
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Filters
on March 14, 2026
Posted by: SkINPa
from Allentown, PA
[This review was collected as part of a promotion.] So glad to be able to buy this online! This is a terrific replacement. Easy to install. Nice clear ice cubes!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Difficult Packet to Open
on March 14, 2026
Posted by: Meka
Please consider making the package easier to open! It’s ridiculous.
Response from Samsung USBy Rachel, Samsung, March 23, 2026
"Dear Meka, we acknowledge the time you took to share your review of your Samsung refrigerator water filter.
Your feedback plays an important role in informing us about our continued improvements to our products and the customer experience.
Please keep this reference number for your records: 1152278843.
We appreciate hearing from you and truly value your business.
Rachel
Samsung Care
"
Your feedback plays an important role in informing us about our continued improvements to our products and the customer experience.
Please keep this reference number for your records: 1152278843.
We appreciate hearing from you and truly value your business.
Rachel
Samsung Care
"
Written by a customer while visiting Samsung US
Customer Rating
5
full 6-month lifespan
on March 12, 2026
Posted by: 00st
[This review was collected as part of a promotion.] "Fits my Samsung Bespoke fridge perfectly. Pro Tip: After installing, run about 3 gallons of water through the dispenser to clear out the carbon air bubbles. Also, remember to Reset as it doesn't always reset on its own. Best taste for the full 6-month lifespan.
I would recommend this to a friend!
Written by a customer while visiting Samsung US