Customer reviews from Samsung US
Samsung - HAF-QIN Refrigerator Water Filter 2 pack - White
Average customer rating
3.8
(395 Reviews)
Rating breakdown 395 reviews
5 Stars
234
4 Stars
40
3 Stars
14
2 Stars
22
1 Star
85
75%of customers recommend this product.
(
185 out of
247)
Customer Reviews for Samsung - HAF-QIN Refrigerator Water Filter 2 pack - White
Customer Rating
5
Great filter
on January 16, 2026
Posted by: alupot
from seattle, wa
[This review was collected as part of a promotion.] Very easy to install and get fresh water. Cost was resonable.
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Feel safer!!
on January 16, 2026
Posted by: jecodi
from Sharpsburg, Ga
[This review was collected as part of a promotion.] I feel safer using these filters in my refrigirator!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Works Great!
on January 15, 2026
Posted by: Chele17
from CT
[This review was collected as part of a promotion.] Works great to filter water and easy to replace filters
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Hit or miss. Inconsistent quality.
on January 15, 2026
Posted by: Kalle
I regularly buy these from Samsung and noticed that these are hit or miss. Sometimes they do not make a difference in the water taste at all. (double checked seating, etc.) Then I grab a new one and water immediately tastes better. Not sure why some filters don't work. Out of the 6 I purchased, 3 had issues where the water tasted like tap water. The other 3 worked great.
Features
3
Performance
2
Design
4
Value
3
Response from Samsung USBy SEA Care, January 15, 2026
We are here to assist you at any time, Kalle. We seek to engage in a direct dialogue with you to explore your general thoughts on this experience and resolve any additional concerns you might have.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide the reference number 1151846142 so our team can pull up your information when you message us.
Have a great day.
-John
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide the reference number 1151846142 so our team can pull up your information when you message us.
Have a great day.
-John
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on January 15, 2026
Posted by: LuvSamsung
from New York
[This review was collected as part of a promotion.] This Samsung water filter is easy to install and fits perfectly in compatible Samsung refrigerators. It delivers clean, fresh-tasting water and ice, noticeably improving quality right away. With a 300-gallon capacity or up to 6 months of use, it’s reliable for everyday household needs. The NSF certification adds peace of mind by ensuring effective reduction of contaminants. While it’s a bit more expensive than generic alternatives, the performance and guaranteed compatibility make it worth it. Overall, a dependable, high-quality replacement filter.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Good filter
on January 14, 2026
Posted by: LooDAK
from CT
[This review was collected as part of a promotion.] Water taste great, only strange thing is that when you fill the glass white bubbles show and don't disappear quickly like tap water.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great
on January 13, 2026
Posted by: Kellyta
from New Jersey
[This review was collected as part of a promotion.] Working apropiate, really good .
I Will buy another one soon.
I Will buy another one soon.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Acceptable filtration performance
on January 13, 2026
Posted by: wintergreeen
from San Jose, CA
[This review was collected as part of a promotion.] The filter reduces TDS by about 30-50 ppm, in my case, from 250 to 210. Filter change caused a leak but was fixed after watching a Youtube video.
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US