Customer reviews from Samsung US
Samsung - HAF-QIN Refrigerator Water Filter 2 pack - White
Average customer rating
3.3
(244 Reviews)
Rating breakdown 244 reviews
5 Stars
108
4 Stars
32
3 Stars
13
2 Stars
18
1 Star
73
63%of customers recommend this product.
(
92 out of
146)
Customer Reviews for Samsung - HAF-QIN Refrigerator Water Filter 2 pack - White
Customer Rating
5
Works great
on March 15, 2023
Posted by: Just a guy
I bought a new pack of these last year and they work great.
Written by a customer while visiting Samsung US
Customer Rating
5
Ease of change and good technology
on March 29, 2023
Posted by: George
from Hellertown, PA
This filter is easy to change. I have it delivered on the auto plan and that is very convenient.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
samsung side by side refrigerator
on April 25, 2023
Posted by: madmax
from Georgia
communication is the most important thing.using the internet on this is a challenge
I would recommend this to a friend!
Features
4
Performance
3
Design
3
Value
3
Response from Samsung USBy John, Samsung Customer Care, May 1, 2023
Hi there,
Thank you very much for your observation of our products. Should you need support in the future, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day.
-John
Thank you very much for your observation of our products. Should you need support in the future, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day.
-John
Written by a customer while visiting Samsung US
Customer Rating
4
Great filter but low flow
on April 25, 2023
Posted by: Minute man
from Pensacola fl
So the initial filter was pretty good. It surprised me. It does have low flow. But after using it for 6 months and replacing it I could tell how much crap it cleaned out of our water
Features
4
Performance
5
Design
5
Value
1
Written by a customer while visiting Samsung US
Customer Rating
4
Great
on June 14, 2023
Posted by: Dimor
from Haines City, Fl
I saw the video how to change the filter before uninstalled and it was easy to install it.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great purchase
on July 22, 2023
Posted by: Golddie
from New York
I should of brought the one with the 3rd draw. I like it but need more space.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Crisp water
on July 24, 2023
Posted by: Jenni
The water is honestly fresh and good I was scepticle at first since we always buy bottle water but it’s good and my family followed after no complaints from me
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Henry and Jackie refgerator
on August 17, 2023
Posted by: Henry and Jackie ref
from columbia, SC
I bought the product 15 months ago, my ice maker stop making ice
Response from Samsung USBy Rainly, Samsung Care, August 21, 2023
Hi Henry and Jackie,
Thank you for purchasing our Samsung water filter and we are glad you informed us about the ice maker. We are here to assist you.
Please see the link below about the ice maker not making ice. Also, watch the video and click all the embedded words inside the article.
https://www.samsung.com/us/support/troubleshooting/TSG01001012/#samsung-ice-maker-is-not-making-any-ice
Please feel free to reach us via the following options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146179507, which will help our team pull up your information.
^Rainly
Thank you for purchasing our Samsung water filter and we are glad you informed us about the ice maker. We are here to assist you.
Please see the link below about the ice maker not making ice. Also, watch the video and click all the embedded words inside the article.
https://www.samsung.com/us/support/troubleshooting/TSG01001012/#samsung-ice-maker-is-not-making-any-ice
Please feel free to reach us via the following options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146179507, which will help our team pull up your information.
^Rainly
Written by a customer while visiting Samsung US