Customer reviews from Samsung US
Samsung - HAF-QIN Refrigerator Water Filter 2 pack - White
Average customer rating
3.8
(395 Reviews)
Rating breakdown 395 reviews
5 Stars
234
4 Stars
40
3 Stars
14
2 Stars
22
1 Star
85
75%of customers recommend this product.
(
185 out of
247)
Customer Reviews for Samsung - HAF-QIN Refrigerator Water Filter 2 pack - White
Customer Rating
5
Great Product!
on March 25, 2026
Posted by: OluTee
from Maryland
[This review was collected as part of a promotion.] This is a great water filter. It works well because I can taste the water when there is no filter and when there is. I have been ordering it since I bought my samsung fridge 5 years ago.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Works Great
on March 25, 2026
Posted by: Jeremy
from WA.
[This review was collected as part of a promotion.] Filters work as expected and fit perfectly. The water flow is strong as expected.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great Water Filter
on March 25, 2026
Posted by: specialK
from Illinois
[This review was collected as part of a promotion.] The HAF-QIN refrigerator water filter is a great water filter. The water comes out tasty, clear and pure, which is the ultimate goal for myself and family. Last, caveat it is long lasting!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Long lasting
on March 25, 2026
Posted by: T44B
from North Dakota
[This review was collected as part of a promotion.] Last longer then the recommended time. Over all great filter.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good product
on March 25, 2026
Posted by: Gson
from Augusta Ga
[This review was collected as part of a promotion.] Great product , easy to install and good quality , highly recommend , fits correctly , seems to last a long time , water tastes and smells clean, factory fit for Samsung .
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
good filter
on March 25, 2026
Posted by: indi
from Washington, DC
[This review was collected as part of a promotion.] Works just like it should w/my Samsung Bespoke fridge. Great filtration, good flow and taste.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect fit
on March 25, 2026
Posted by: Basshur
[This review was collected as part of a promotion.] The standard products must be the best compared to other available compatible products as always.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Almost sliced my finger off opening package
on March 23, 2026
Posted by: TheLux
from Atlanta
I almost sliced a couple of fingers off trying to pry open this package. Al’s, the Authentication Tag and the entire filter as a whole is overly engineered unnecessary nonsense. I just want this thing to filter water.
Features
4
Performance
4
Design
1
Value
2
Response from Samsung USBy Meneleo, Samsung, March 27, 2026
Hi TheLux,
We value the time you spent sharing your thoughts about your Samsung water filter.
Your comment helps guide improvements to our support process and overall customer experience by giving us clearer insight into what customers encounter and where we should focus our efforts to deliver more reliable and responsive support.
Please keep this reference number for your records 1152298680.
Thank you for your feedback.
Meneleo
Samsung Care
We value the time you spent sharing your thoughts about your Samsung water filter.
Your comment helps guide improvements to our support process and overall customer experience by giving us clearer insight into what customers encounter and where we should focus our efforts to deliver more reliable and responsive support.
Please keep this reference number for your records 1152298680.
Thank you for your feedback.
Meneleo
Samsung Care
Written by a customer while visiting Samsung US