Customer reviews from Samsung US
Samsung - HAF-QIN Refrigerator Water Filter 2 pack - White
Average customer rating
3.7
(362 Reviews)
Rating breakdown 362 reviews
5 Stars
205
4 Stars
37
3 Stars
14
2 Stars
22
1 Star
84
72%of customers recommend this product.
(
159 out of
221)
Customer Reviews for Samsung - HAF-QIN Refrigerator Water Filter 2 pack - White
Customer Rating
5
Great Filters
on March 14, 2026
Posted by: SkINPa
from Allentown, PA
[This review was collected as part of a promotion.] So glad to be able to buy this online! This is a terrific replacement. Easy to install. Nice clear ice cubes!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Difficult Packet to Open
on March 14, 2026
Posted by: Meka
Please consider making the package easier to open! It’s ridiculous.
Response from Samsung USBy Rachel, Samsung, March 23, 2026
"Dear Meka, we acknowledge the time you took to share your review of your Samsung refrigerator water filter.
Your feedback plays an important role in informing us about our continued improvements to our products and the customer experience.
Please keep this reference number for your records: 1152278843.
We appreciate hearing from you and truly value your business.
Rachel
Samsung Care
"
Your feedback plays an important role in informing us about our continued improvements to our products and the customer experience.
Please keep this reference number for your records: 1152278843.
We appreciate hearing from you and truly value your business.
Rachel
Samsung Care
"
Written by a customer while visiting Samsung US
Customer Rating
5
full 6-month lifespan
on March 12, 2026
Posted by: 00st
[This review was collected as part of a promotion.] "Fits my Samsung Bespoke fridge perfectly. Pro Tip: After installing, run about 3 gallons of water through the dispenser to clear out the carbon air bubbles. Also, remember to Reset as it doesn't always reset on its own. Best taste for the full 6-month lifespan.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5
Filters easy to install
on March 12, 2026
Posted by: GB02
from Warwick, RI
[This review was collected as part of a promotion.] Filters fit into our Samsung fridge perfectly. Very easy to change. Glad I bought the 4 pack, good price!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great tasting!
on March 11, 2026
Posted by: Whipit521
[This review was collected as part of a promotion.] We are very picky water drinkers, and we can taste a lot of impurities. This filter helps keep a lot of that out, while we get nice clean drinking water!
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Features
on March 11, 2026
Posted by: Rich
from Panama City Beach Florida
[This review was collected as part of a promotion.] Great design and easy to change water filter. Samsung makes a great fridge with awesome features,
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good filter
on March 11, 2026
Posted by: Danny G
from Denville, NJ
[This review was collected as part of a promotion.] Initially I ordered the wrong size product because the app recommended a different size. But after I received the correct filter it was seamless, replacing the filter was easy. I have hard water where I live and sometimes the tap can taste a bit off, but with the filtered water it tastes much better.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent water filter!
on March 11, 2026
Posted by: SamsungFan
[This review was collected as part of a promotion.] This filter is easy to install. Just read the directions. It has multiple ways of letting you know when it’s time to change it out, and considering how long it lasts, I’m ok with the price. No problems with it what so ever. Works perfectly well with my Samsung refrigerator. The water tastes great with no metallic or chlorine flavor.
Written by a customer while visiting Samsung US