Customer reviews from Samsung US
Samsung - HAF-QIN Refrigerator Water Filter 2 pack - White
Average customer rating
3.7 out of 5
3.7
(362 Reviews)
Open Ratings Snapshot
Rating breakdown 362 reviews
5 Stars
205
4 Stars
37
3 Stars
14
2 Stars
22
1 Star
84
72%of customers recommend this product. 
(
159 out of 221
)
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Customer Reviews for Samsung - HAF-QIN Refrigerator Water Filter 2 pack - White
Customer Rating
5 out of 5
5
Works Great
on March 25, 2026
Posted by: Jeremy
from WA.
[This review was collected as part of a promotion.] Filters work as expected and fit perfectly. The water flow is strong as expected.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Water Filter
on March 25, 2026
Posted by: specialK
from Illinois
[This review was collected as part of a promotion.] The HAF-QIN refrigerator water filter is a great water filter. The water comes out tasty, clear and pure, which is the ultimate goal for myself and family. Last, caveat it is long lasting!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Long lasting
on March 25, 2026
Posted by: T44B
from North Dakota
[This review was collected as part of a promotion.] Last longer then the recommended time. Over all great filter.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good product
on March 25, 2026
Posted by: Gson
from Augusta Ga
[This review was collected as part of a promotion.] Great product , easy to install and good quality , highly recommend , fits correctly , seems to last a long time , water tastes and smells clean, factory fit for Samsung .
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
good filter
on March 25, 2026
Posted by: indi
from Washington, DC
[This review was collected as part of a promotion.] Works just like it should w/my Samsung Bespoke fridge. Great filtration, good flow and taste.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect fit
on March 25, 2026
Posted by: Basshur
[This review was collected as part of a promotion.] The standard products must be the best compared to other available compatible products as always.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Almost sliced my finger off opening package
on March 23, 2026
Posted by: TheLux
from Atlanta
I almost sliced a couple of fingers off trying to pry open this package. Al’s, the Authentication Tag and the entire filter as a whole is overly engineered unnecessary nonsense. I just want this thing to filter water.
Features
4 out of 5
4
Performance
4 out of 5
4
Design
1 out of 5
1
Value
2 out of 5
2
Response from Samsung USBy MeneleoSamsungMarch 27, 2026
Hi TheLux,

We value the time you spent sharing your thoughts about your Samsung water filter.

Your comment helps guide improvements to our support process and overall customer experience by giving us clearer insight into what customers encounter and where we should focus our efforts to deliver more reliable and responsive support.

Please keep this reference number for your records 1152298680.

Thank you for your feedback.

Meneleo
Samsung Care
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good Buy
on March 19, 2026
Posted by: Aman
from Edison, NJ
[This review was collected as part of a promotion.] Samsung filters are good and durable. Water tastes good. Easy to order and replace. Highly recommend
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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