Customer reviews from geappliances.com
GE - 24" Top Control Built-In Stainless Steel Tub Dishwasher with Sanitize Cycle and 51 dBA - Custom Panel Ready
Average customer rating
3.5
(287 Reviews)
Rating breakdown 287 reviews
5 Stars
106
4 Stars
59
3 Stars
36
2 Stars
41
1 Star
45
56%of customers recommend this product.
(
139 out of
247)
Customer Reviews for GE - 24" Top Control Built-In Stainless Steel Tub Dishwasher with Sanitize Cycle and 51 dBA - Custom Panel Ready
Customer Rating
2
000000
on February 14, 2024
Posted by: 000000oooo000000
from ngeles
we are having a difficult time with our dishwasher. its the 3 second interwall to a 4 second something else. we are too old.. 91 and 96.
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Vikki, GE_Appliances, February 15, 2024
We're sad you're having a difficult time. With the door open, select your desired cycle and options, press Start and close the door firmly within 4 seconds. We're confident you'll have these steps down pat in no time.
Written by a customer while visiting geappliances.com
Customer Rating
2
Disappointed and feeling stuck....
on January 18, 2024
Posted by: acfh920
First, I am at fault for selecting an ADA dishwasher. It is not as deep as I need and therefore I cannot fit as much in it as I would like. Second, it does not dry very well. I have followed all the instructions (i.e., adding the drying agent, selecting sanitize, etc.) and it does not dry well, especially plastics. Also the inside of the dishwasher just stays generally wet on the inside. I am quite disappointed with the quality of this dishwasher and feel stuck.... (sad face)
Response from geappliances.comBy Charlie, GE_Appliances, January 26, 2024
Hello,
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that you're less than satisfied with the quality of this dishwasher.
If the dishes are not drying, we recommend taking a look at the link below for troubleshooting steps: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We're confident our service team will be able to provide a resolution. We appreciate your patience. -Charlie@GEAppliances
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that you're less than satisfied with the quality of this dishwasher.
If the dishes are not drying, we recommend taking a look at the link below for troubleshooting steps: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We're confident our service team will be able to provide a resolution. We appreciate your patience. -Charlie@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
4
dishes don't get dry
on December 19, 2023
Posted by: Pat in Washington
from NC
I wish it had more instructions with it. Don't like going to internet and trying to find the same model.
Features
3
Performance
4
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Great machine!
on December 14, 2023
Posted by: Weswes6868
from Baker city oregon
We love ours! Works great! Works great every time!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
OK-manual little help!
on December 12, 2023
Posted by: Pat in Washington NC
from NC
Bought it because it was highly rated in Consumer Reports. I didn't like the lack of information on operation.!!! I know--Utube. but not my specific model. Don't like the loooooong cycle for regular wash and light doesn't get the dishes clean.
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Malfunctioning after 13 months is little usage
on November 25, 2023
Posted by: Rmach
from Houston, TX
I’ve owned this unit for 13 months, rarely use it, and it’s already malfunctioning with a 888 code.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
1
Value
3
Response from geappliances.comBy Jonathon, GE_Appliances, November 30, 2023
Hello - Thank you so much for taking a moment to connect and share your review. We're really sorry to hear about the error code you are noticing. That is not the kind of experience we want for anyone.
For the best assistance, we recommend trying a quick electronic reset. This can be done by removing the power cord for 30 seconds and then plugging it back in. Alternatively, you can reset it at the breaker for the same amount of time. If this doesn't work, then we suggest getting one of our technicians out to check everything. We're confident that they can get this resolved. You can schedule by calling 1-800-432-2737 or by visiting this link here: (https://www.geappliances.com/ge/service-and-support/service.htm).
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
For the best assistance, we recommend trying a quick electronic reset. This can be done by removing the power cord for 30 seconds and then plugging it back in. Alternatively, you can reset it at the breaker for the same amount of time. If this doesn't work, then we suggest getting one of our technicians out to check everything. We're confident that they can get this resolved. You can schedule by calling 1-800-432-2737 or by visiting this link here: (https://www.geappliances.com/ge/service-and-support/service.htm).
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
3
Good job cleaning but dishes remain wet
on November 17, 2023
Posted by: CMB26
The dishwasher does a good job of cleaning the dishes. However, there is always condensation in the dishwasher and the dishes aren’t drying.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
4
Value
3
Response from geappliances.comBy Charlie, GE_Appliances, November 17, 2023
Hi there,
We appreciate you taking the time to leave us feedback. We are so sorry to hear that your dishwasher is not drying your dishes properly and we want to help.
We recommend taking a look at the link below for troubleshooting steps: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps, and if you need additional assistance, please reach out.
-Charlie@GEAppliances
We appreciate you taking the time to leave us feedback. We are so sorry to hear that your dishwasher is not drying your dishes properly and we want to help.
We recommend taking a look at the link below for troubleshooting steps: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps, and if you need additional assistance, please reach out.
-Charlie@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Dissapointing
on November 17, 2023
Posted by: bob27346387899
Compared to our previous dishwasher, this model has lower capacity and takes longer to run. The controls are not visible when the door is closed, which is a real drawback.
No, I would not recommend this to a friend.
Features
1
Performance
2
Quality
2
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, November 20, 2023
Greetings! We appreciate your feedback. We are so sorry to hear that this dishwasher has not lived up to your expectations due to the internal capacity, wash time, and control panel. We will be sure to share these comments with our product design teams for review.
Thank you for choosing GE Appliances for your home. If you have any questions or concerns, please feel free to reach out to us. We're always here to help! - Adrian@GEAppliances
Thank you for choosing GE Appliances for your home. If you have any questions or concerns, please feel free to reach out to us. We're always here to help! - Adrian@GEAppliances
Written by a customer while visiting geappliances.com