Customer reviews from geappliances.com
GE - 24" Top Control Built-In Stainless Steel Tub Dishwasher with Sanitize Cycle and 51 dBA - Custom Panel Ready
Average customer rating
3.5
(284 Reviews)
Rating breakdown 284 reviews
5 Stars
104
4 Stars
59
3 Stars
36
2 Stars
40
1 Star
45
56%of customers recommend this product.
(
138 out of
245)
Customer Reviews for GE - 24" Top Control Built-In Stainless Steel Tub Dishwasher with Sanitize Cycle and 51 dBA - Custom Panel Ready
Customer Rating
5
Great machine!
on December 14, 2023
Posted by: Weswes6868
from Baker city oregon
We love ours! Works great! Works great every time!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
OK-manual little help!
on December 12, 2023
Posted by: Pat in Washington NC
from NC
Bought it because it was highly rated in Consumer Reports. I didn't like the lack of information on operation.!!! I know--Utube. but not my specific model. Don't like the loooooong cycle for regular wash and light doesn't get the dishes clean.
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Malfunctioning after 13 months is little usage
on November 25, 2023
Posted by: Rmach
from Houston, TX
I’ve owned this unit for 13 months, rarely use it, and it’s already malfunctioning with a 888 code.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
1
Value
3
Response from geappliances.comBy Jonathon, GE_Appliances, November 30, 2023
Hello - Thank you so much for taking a moment to connect and share your review. We're really sorry to hear about the error code you are noticing. That is not the kind of experience we want for anyone.
For the best assistance, we recommend trying a quick electronic reset. This can be done by removing the power cord for 30 seconds and then plugging it back in. Alternatively, you can reset it at the breaker for the same amount of time. If this doesn't work, then we suggest getting one of our technicians out to check everything. We're confident that they can get this resolved. You can schedule by calling 1-800-432-2737 or by visiting this link here: (https://www.geappliances.com/ge/service-and-support/service.htm).
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
For the best assistance, we recommend trying a quick electronic reset. This can be done by removing the power cord for 30 seconds and then plugging it back in. Alternatively, you can reset it at the breaker for the same amount of time. If this doesn't work, then we suggest getting one of our technicians out to check everything. We're confident that they can get this resolved. You can schedule by calling 1-800-432-2737 or by visiting this link here: (https://www.geappliances.com/ge/service-and-support/service.htm).
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
3
Good job cleaning but dishes remain wet
on November 17, 2023
Posted by: CMB26
The dishwasher does a good job of cleaning the dishes. However, there is always condensation in the dishwasher and the dishes aren’t drying.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
4
Value
3
Response from geappliances.comBy Charlie, GE_Appliances, November 17, 2023
Hi there,
We appreciate you taking the time to leave us feedback. We are so sorry to hear that your dishwasher is not drying your dishes properly and we want to help.
We recommend taking a look at the link below for troubleshooting steps: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps, and if you need additional assistance, please reach out.
-Charlie@GEAppliances
We appreciate you taking the time to leave us feedback. We are so sorry to hear that your dishwasher is not drying your dishes properly and we want to help.
We recommend taking a look at the link below for troubleshooting steps: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps, and if you need additional assistance, please reach out.
-Charlie@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Dissapointing
on November 17, 2023
Posted by: bob27346387899
Compared to our previous dishwasher, this model has lower capacity and takes longer to run. The controls are not visible when the door is closed, which is a real drawback.
No, I would not recommend this to a friend.
Features
1
Performance
2
Quality
2
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, November 20, 2023
Greetings! We appreciate your feedback. We are so sorry to hear that this dishwasher has not lived up to your expectations due to the internal capacity, wash time, and control panel. We will be sure to share these comments with our product design teams for review.
Thank you for choosing GE Appliances for your home. If you have any questions or concerns, please feel free to reach out to us. We're always here to help! - Adrian@GEAppliances
Thank you for choosing GE Appliances for your home. If you have any questions or concerns, please feel free to reach out to us. We're always here to help! - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Nothing Good about this Model
on November 15, 2023
Posted by: Billinmi12
from Michigan
This is the worst dishwasher I have ever owned. The cutlery holder has extremely small holes so most Silverware doesn't fit. This holder is located Directly in front of the soap dispenser so there is Always some liquid or part of the soap packet left in the dispenser. There is no heating element so You Must Be Present when the cycle is done so you can Immediatly open the door or your dishes won't be dry. The lower rack is only 1/2 usable. The left side of the lower rack doesn't hold plates so you can only wash 6. I would Not recommend this model dishwasher at all, I can't name one good thing about this model dishwasher.
No, I would not recommend this to a friend.
Features
1
Performance
2
Quality
2
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, November 20, 2023
Hello there! Thank you for taking the time to leave us a review. We are so sorry to hear that this dishwasher has not lived up to your expectations due to the design of the appliance. This is definitely not the experience that we expect with this dishwasher, and we will be sure to pass these comments along to our product design teams for review.
We appreciate you being a part of the GE Appliances family. Please let us know if any questions or concerns arise. - Adrian@GEAppliances
We appreciate you being a part of the GE Appliances family. Please let us know if any questions or concerns arise. - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
4
Quality
on November 10, 2023
Posted by: partners
from Arizona
Quiet, attractive . Sturdy, not cheaply made like my previous
Kenmore. Although I don’t like how all the dishwashers run so long !!
Kenmore. Although I don’t like how all the dishwashers run so long !!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
improvement needed
on November 8, 2023
Posted by: jymb2222
dishes clean, but top shelf glasses etc. not dry enough even on heavy setting.
Written by a customer while visiting geappliances.com