Customer reviews from geappliances.com
GE - 24" Top Control Built-In Stainless Steel Tub Dishwasher with Sanitize Cycle and 51 dBA - Custom Panel Ready
Average customer rating
3.5
(271 Reviews)
Rating breakdown 271 reviews
5 Stars
98
4 Stars
56
3 Stars
35
2 Stars
39
1 Star
43
55%of customers recommend this product.
(
131 out of
238)
Customer Reviews for GE - 24" Top Control Built-In Stainless Steel Tub Dishwasher with Sanitize Cycle and 51 dBA - Custom Panel Ready
Customer Rating
3
Cleans great, but dish rack is lacking.
on May 16, 2019
Posted by: JohnnyIndo
from Camdenton, Missouri
The dishwasher cleans dishes well, but is a pain to load! The utensil holder is flimsy and slots too small for utensil handles so we just bunch them all in there without the top. The spacing in the dish rack is terrible and makes it difficult to stack dishes into the machine. It would also be nice to have a Quick Rinse cycle.
No, I would not recommend this to a friend.
Features
2
Performance
4
Quality
3
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
2
Poor Rack Design
on November 23, 2020
Posted by: CLS2020
from Marietta, GA
This is the most disappointing dishwasher I've ever owned. The rack are very poorly designed. There is no clear way to put plates on the bottom rack and the utensil basket doesn't even fit into the area that I presume it should go into. The top rack is equally messy. The dishes are extremely wet even with the sanitize option. I would not recommend this dishwasher to anyone.
No, I would not recommend this to a friend.
Features
1
Performance
2
Quality
2
Value
4
Response from geappliances.comBy Sharon@GEA, GE_Appliances, December 22, 2020
Hi CLS2020 - Thanks for your valuable feedback. We're so sorry to hear of any inconvenience with your dishwasher and would like to offer some help. Here are some great tips that may resolve the drying issue: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
Loading guidelines and illustrations can be found on pages 8-9 of the owner's manual, here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55124-4.PDF
We hope this helps. Please reach out if any questions or concerns come up. - Sharon@GEA
Loading guidelines and illustrations can be found on pages 8-9 of the owner's manual, here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55124-4.PDF
We hope this helps. Please reach out if any questions or concerns come up. - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
what a disappointment!
on November 17, 2022
Posted by: Verotta
from New york
I did 2 washes on this new machine, both came out torally wet, the dishwasher itself was all watery. The fist wash was a short one, and there was water everywhere, the second wash I dis a long one , the soap didnt disolve, everything was dirty and very wet
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Matthew@GEA, GE_Appliances, November 21, 2022
Thank you for sharing your experience with us! We’re so sorry to hear that this dishwasher did not meet your expectations. This is certainly not the experience we expect or wish for our consumers to have, and we understand just how frustrating a situation like this can be! With this said, we would like to apologize for any inconvenience these issues have caused you.
We highly recommend ensuring your inlet water temperature is at least 120°F. A low inlet water temperature can result in dirty dishes. You can also use the “Wash Temp Boost” feature to assist with this process.
Additionally, you can try reorganizing large dishware to make sure the sprayer arm has access to the detergent dispenser. Improperly loaded dishware such as plates and pans can prevent the detergent from dissolving completely.
We hope this information is helpful; however, if you continue to experience issues, we highly recommend scheduling service by calling 1-800-432-2737. Thank you for being the best part of GE Appliances. All the best – Matthew@GEA
We highly recommend ensuring your inlet water temperature is at least 120°F. A low inlet water temperature can result in dirty dishes. You can also use the “Wash Temp Boost” feature to assist with this process.
Additionally, you can try reorganizing large dishware to make sure the sprayer arm has access to the detergent dispenser. Improperly loaded dishware such as plates and pans can prevent the detergent from dissolving completely.
We hope this information is helpful; however, if you continue to experience issues, we highly recommend scheduling service by calling 1-800-432-2737. Thank you for being the best part of GE Appliances. All the best – Matthew@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Unbelievably poorly designed
on September 23, 2023
Posted by: k8zo
Options for a panel-front dishwasher were limited, so we went with this one. Turns out it has no heated dry function, and the entire thing is incredibly unorganized. I have no idea who designed it because nothing seems to fit right anywhere. We often end up running it with bowls at angles such that they have a few teaspoons of water in them when the cycle in done. Utensil compartment is equally useless and has to be jammed somewhere in the rack as it has no designated location to secure it. Two stars because it does in fact clean dishes.
No, I would not recommend this to a friend.
Features
1
Performance
3
Quality
2
Value
1
Response from geappliances.comBy Adrian@GEA, GE_Appliances , September 26, 2023
Thank you for taking the time to leave us a review. We are so sorry to hear that this dishwasher has not lived up to your expectations due to the internal design of the unit. This is definitely not the consumer experience that we want or strive for. Factors in design decisions are cost, competition, changing technology, and appearance. While we understand your dissatisfaction, we cannot modify or replace your appliance. We will however be sending this feedback to our product design teams so they can make the necessary improvements to this model.
We appreciate you choosing GE Appliances for your home, and we hope to gain your confidence back with our products in the future. - Adrian@GEAppliances
We appreciate you choosing GE Appliances for your home, and we hope to gain your confidence back with our products in the future. - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfect Fit
on June 19, 2019
Posted by: Greg331
from Essex, MD
This was the only dishwasher with the features I wanted that would work in my application due to the design of my home. Overall I am very pleased. Installation was simple and I’ve ran a test cycle that went flawless.
The only downside is this item is not usually stocked so I had to special order.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Does the job seamlessly
on August 22, 2019
Posted by: AKHO
from New York, NY
Every time I put in a new load I never have to worry about doing it twice. Excellent and energy friendly.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Best drying dishwasher I have ever owned
on October 29, 2019
Posted by: BA contractor
from Va.
This is the best dishwasher I’ve ever owned. I would give it five stars it was slightly less noisy
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
Terrible design!
on April 24, 2020
Posted by: Andreafive
from Los Angeles
This dishwasher is awful. It's design is terrible. It never dries anything.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com