Customer reviews from geappliances.com
GE - 24" Top Control Built-In Stainless Steel Tub Dishwasher with Sanitize Cycle and 51 dBA - Custom Panel Ready
Average customer rating
3.5
(274 Reviews)
Rating breakdown 274 reviews
5 Stars
101
4 Stars
56
3 Stars
35
2 Stars
39
1 Star
43
55%of customers recommend this product.
(
133 out of
240)
Customer Reviews for GE - 24" Top Control Built-In Stainless Steel Tub Dishwasher with Sanitize Cycle and 51 dBA - Custom Panel Ready
Customer Rating
1
Terrible washer
on March 7, 2021
Posted by: Dissatisfied in Colorado
from Colorado
When reviewing and considering the dimensions, take note that the unit is very short and particularly designed for very low counter Heights.
This unit does a terrible job on drying dishes. They sit in the unit wet and have to be towel dried. You may as well do the dishes by hand.
We've had this unit one day and will be returning it immediately. Just a terrible product
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, March 8, 2021
Hello! Thanks you for sharing your feedback. We're so sorry for any inconvenience you've experienced with your dishwasher and understand how this would be frustrating. Here are some great tips that may help with the drying issue: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451. Please let us know if there's anything else we can do to help. We wish you the very best! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
The bottom tray just flies out no stopper
on January 14, 2021
Posted by: Nanny30845
from Rochester NY
Are used to buy GE products all the time but this dishwasher totally disappointed me the bottom tray keeps flying out because there’s no stopper and the silverware tray doesn’t stay secure very very unhappy
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
1
Value
1
Response from geappliances.comBy Guy@GEA, GE Appliances, January 26, 2021
Hi Nanny30845, we're very sorry about the difficulties you've had with your dishwasher. We can understand your frustration so we apologize for the headaches. We rely on reviews to help us understand how we can be better as a company so we appreciate you sharing ways we can improve upon out dishwashers. We're glad to have you in our GEA family. - Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Not tall enough
on February 10, 2021
Posted by: julian e gorman
from Carefree, AZ
The interior is not tall enough to handle wine glasses in top rack and plates in bottom rack.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Eliza@GEA, GE Appliances, February 19, 2021
Hi julian e gorman, thank you for taking the time to share your review and for choosing this dishwasher for your home. We are very sorry to hear of the issues you have experienced with loading wine glasses in the top rack when plates are in the bottom and that you are disappointed in the space that it offers. We understand that this would be inconvenient and are happy to offer you some guidance in this!
Your dishwasher is equipped with a Stem Safe feature, that adds flexibility to loading the upper rack and will be very helpful with this! It includes a row of security tabs along the bottom of the upper rack which secure the lip of the wine glasses during washing and can hold up to 6-8 stemmed glasses.
It is also designed with an adjustable upper rack may be lowered to help accommodate larger or taller items. To do this, you select the set of rollers that provide your desired height and reinstall the upper rack by guiding the rack rails between the appropriate set of rollers. You can find further instructions on page 8 of your Use and Care Manual, seen here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55124-5.pdf.
We truly value your feedback and hope that this information is helpful for you. Thank you for being a part of the GE Appliances family! -Eliza@GEA
Your dishwasher is equipped with a Stem Safe feature, that adds flexibility to loading the upper rack and will be very helpful with this! It includes a row of security tabs along the bottom of the upper rack which secure the lip of the wine glasses during washing and can hold up to 6-8 stemmed glasses.
It is also designed with an adjustable upper rack may be lowered to help accommodate larger or taller items. To do this, you select the set of rollers that provide your desired height and reinstall the upper rack by guiding the rack rails between the appropriate set of rollers. You can find further instructions on page 8 of your Use and Care Manual, seen here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55124-5.pdf.
We truly value your feedback and hope that this information is helpful for you. Thank you for being a part of the GE Appliances family! -Eliza@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Bad bottom rack not enough large plate holders
on February 15, 2021
Posted by: Headache
Can the bottom rack get replaced with another rack that will hold more large plates?
No, I would not recommend this to a friend.
Response from geappliances.comBy Sharon@GEA, GE_Appliances, February 17, 2021
Hello. We'd like to thank you for the great question! Dishwasher racks are not interchangeable. We're sorry for any inconvenience this may cause. Please check out pages 8-9 in the manual for some great loading illustrations:https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55124-5.pdf
We hope this helps. Thanks for buying GE Appliances! - Sharon@GEA
We hope this helps. Thanks for buying GE Appliances! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Review
on July 4, 2022
Posted by: RJLEE55
from California
I did NOT want to buy another GE dishwasher, but had NO options. I also did NOT want stainless exterior. Who makes these decisions!!
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
3
Response from geappliances.comBy Elliot@GEA, GE Appliances, July 6, 2022
Hi there, thank you for taking the time to give us this feedback. It is completely understandable how much of a headache it would be to not get everything you want in a dishwasher, and we are so sorry for the inconvenience this has caused for you.
Please know that we are going to pass along your feedback regarding the interior to our product design teams, and we appreciate this insight. If there are any ways we can assist you in the future, please feel free to reach out. -Elliot@GEA
Please know that we are going to pass along your feedback regarding the interior to our product design teams, and we appreciate this insight. If there are any ways we can assist you in the future, please feel free to reach out. -Elliot@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Well priced quiet custom panel ready dishwasher
on July 9, 2023
Posted by: HSV AR
from HSV, AR
Custom panel ready dishwasher is quiet and adequately cleans and dries load if you fill in the door rinse agent dispenser. Door is lighter weight than other custom panel dishwashers I’ve owned like Bosch for example.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Nothing Good about this Model
on November 15, 2023
Posted by: Billinmi12
from Michigan
This is the worst dishwasher I have ever owned. The cutlery holder has extremely small holes so most Silverware doesn't fit. This holder is located Directly in front of the soap dispenser so there is Always some liquid or part of the soap packet left in the dispenser. There is no heating element so You Must Be Present when the cycle is done so you can Immediatly open the door or your dishes won't be dry. The lower rack is only 1/2 usable. The left side of the lower rack doesn't hold plates so you can only wash 6. I would Not recommend this model dishwasher at all, I can't name one good thing about this model dishwasher.
No, I would not recommend this to a friend.
Features
1
Performance
2
Quality
2
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, November 20, 2023
Hello there! Thank you for taking the time to leave us a review. We are so sorry to hear that this dishwasher has not lived up to your expectations due to the design of the appliance. This is definitely not the experience that we expect with this dishwasher, and we will be sure to pass these comments along to our product design teams for review.
We appreciate you being a part of the GE Appliances family. Please let us know if any questions or concerns arise. - Adrian@GEAppliances
We appreciate you being a part of the GE Appliances family. Please let us know if any questions or concerns arise. - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Dissapointing
on November 17, 2023
Posted by: bob27346387899
Compared to our previous dishwasher, this model has lower capacity and takes longer to run. The controls are not visible when the door is closed, which is a real drawback.
No, I would not recommend this to a friend.
Features
1
Performance
2
Quality
2
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, November 20, 2023
Greetings! We appreciate your feedback. We are so sorry to hear that this dishwasher has not lived up to your expectations due to the internal capacity, wash time, and control panel. We will be sure to share these comments with our product design teams for review.
Thank you for choosing GE Appliances for your home. If you have any questions or concerns, please feel free to reach out to us. We're always here to help! - Adrian@GEAppliances
Thank you for choosing GE Appliances for your home. If you have any questions or concerns, please feel free to reach out to us. We're always here to help! - Adrian@GEAppliances
Written by a customer while visiting geappliances.com