We appreciate you sharing your review for this dishwasher. We're going to pass your feedback about the rack and the dividers over to our product team. That way we can look for any potential improvements we can make going forward.

This model does have a heating element. It’s integrated into the wash pump assembly. This model has Condensate Dry that is an energy-efficient drying system. With this drying system design, condensation will form on cooler surfaces in a warm humid environment. At the end of a cycle, while the dish load is still hot, the stainless-steel tub walls are already cooling down and pulling condensation to form on the tub walls instead of the dishes. This provides natural air drying of the dish load. The use of a rinse agent ensures spot and film protection for dishes and assists the drying process.

We're pleased to hear your new GE Appliances dishwasher is efficient and quiet. This particular model uses condensate dry drying system design, and condensation will form on cooler surfaces in a warm humid environment. At the end of a cycle, while the dish load is still hot, the stainless steel tub walls are already cooling down and pulling condensation to form on the tub walls instead of the dishes. This provides natural air drying of the dish load. The use of a rinse agent ensures spot and film protection for dishes and assists the drying process.