Customer reviews from geappliances.com
GE - 24" Top Control Built-In Stainless Steel Tub Dishwasher with Sanitize Cycle and 51 dBA - Custom Panel Ready
Average customer rating
3.5
(272 Reviews)
Rating breakdown 272 reviews
5 Stars
99
4 Stars
56
3 Stars
35
2 Stars
39
1 Star
43
55%of customers recommend this product.
(
132 out of
239)
Customer Reviews for GE - 24" Top Control Built-In Stainless Steel Tub Dishwasher with Sanitize Cycle and 51 dBA - Custom Panel Ready
Customer Rating
4
Cleans Great
on August 8, 2022
Posted by: ScottS63
from Corona, CA
The dishwasher itself was an easy install and cleans very well. If there was one improvement I would ask for it would be for a better silverware holder. Silverware goes in handles up and forks in particular make their way through the basket and make pulling out the drawer impossible as they get stuck below.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Terrible dishwasher
on November 28, 2022
Posted by: No beuno
from Ludowici, GA
This is the worst dishwasher I have ever had. Replaced the drain pump last week, it has only worked correctly maybe two times since. I am in a new house and this was here when we bought the house. Used less than a year and already replacing parts, and it still doesn't work.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Shayla@GEA, GE_appliances, November 29, 2022
Hello - Congratulations on your new house! We're glad to see you like the features and appearance of this dishwasher. However, we regret to hear that your dishwasher is not working properly. We understand that would be pretty disappointing, and we'd love to help.
If water is standing in the bottom of the tub, the air gap may be clogged, the high drain loop or air gap is not installed correctly, or the drain is clogged. Please refer to the troubleshooting guide on page 15 of your owner's manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55124-5.pdf&_ga.
We see you have been in contact with our team. If the above suggestions do not resolve the issue, we're confident our team can help you so you can enjoy your dishwasher.
We hope this helps!
Take care, Shayla@GEA
If water is standing in the bottom of the tub, the air gap may be clogged, the high drain loop or air gap is not installed correctly, or the drain is clogged. Please refer to the troubleshooting guide on page 15 of your owner's manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55124-5.pdf&_ga.
We see you have been in contact with our team. If the above suggestions do not resolve the issue, we're confident our team can help you so you can enjoy your dishwasher.
We hope this helps!
Take care, Shayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
The Hart of the Matter
on April 26, 2023
Posted by: Hart Family
from Texas
The unit is nice stainless steel inside and out. The pull out trays are a bit cumbersome and light weight awkward loading dishes in this unit. The cycle is 161 minutes whew long. Also I did not like this unit does not dry the dishes and there’s lots of water spots. Trading this unit back in for one with a dryer at the end of cycle. Otherwise beautiful unit. Dishes cleaned. But spotty.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
5
Value
4
Response from geappliances.comBy Devin@GEA, GE_Appliances, April 27, 2023
Good morning,
Thank you so much for taking the time to provide your personal feedback on your ADA compliant stainless steel dishwasher! We value your opinion, and very much appreciate hearing the pros and cons.
We're sorry to hear that you are not 100% satisfied with your appliance. Here at GE Appliances we strive to ensure we are providing you with quality appliances that you can depend on.
Your dishwasher has a drying mechanism called condensate dry. With this drying system design, condensation will form on cooler surfaces in a warm humid environment. At the end of a cycle, while the dish load is still hot, the stainless steel tub walls are already cooling down and pulling condensation to form on the tub walls instead of the dishes. This provides natural air drying of the dish load. The use of a rinse agent ensures spot and film protection for dishes and assists the drying process.
Thanks again for your review, and for trusting GE Appliances for your home!
-Devin@GEA
Thank you so much for taking the time to provide your personal feedback on your ADA compliant stainless steel dishwasher! We value your opinion, and very much appreciate hearing the pros and cons.
We're sorry to hear that you are not 100% satisfied with your appliance. Here at GE Appliances we strive to ensure we are providing you with quality appliances that you can depend on.
Your dishwasher has a drying mechanism called condensate dry. With this drying system design, condensation will form on cooler surfaces in a warm humid environment. At the end of a cycle, while the dish load is still hot, the stainless steel tub walls are already cooling down and pulling condensation to form on the tub walls instead of the dishes. This provides natural air drying of the dish load. The use of a rinse agent ensures spot and film protection for dishes and assists the drying process.
Thanks again for your review, and for trusting GE Appliances for your home!
-Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Great cleaning, difficult to load
on June 19, 2023
Posted by: Kv22
Excellent cleaning. Hate the slanted holders and the tiny slots for flatware must be for hor d’ourve forks, not for the average home.
Response from geappliances.comBy Jonathon@GEA, GE Appliances , June 20, 2023
Hello - We really are thankful you decided to connect and share your review. We're glad that you are getting a great cleaning performance.
However, we are sorry about the holders and utensil basket being hard to manage. We are definitely going to be letting our design team know, this way we can work towards making improvements going forward. Your feedback is extremely helpful in this regard.
Thank you again for sharing. We hope you have a great week. - Jonathon@GEA
However, we are sorry about the holders and utensil basket being hard to manage. We are definitely going to be letting our design team know, this way we can work towards making improvements going forward. Your feedback is extremely helpful in this regard.
Thank you again for sharing. We hope you have a great week. - Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Low end product
on August 5, 2023
Posted by: JECkc
from Kansas City
Cheaply built. Wet spots left on racks inside. Noisy. It’s going back!
Features
1
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Charlie@GEA, GE_Appliances, August 7, 2023
Hi there,
We appreciate you taking the time to provide your opinion and feedback on your new dishwasher.
If your dishwasher is not draining, you will typically see an excess amount of water in the bottom of the tub. If excessive water is remaining in the bottom of the dishwasher, there are a few things that can cause this issue.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16240
There are a few noises heard when the dishwasher is in use. We recommend taking a look at the link below for normal sounds: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16269
If the issue continues to persist we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
If you have any questions please feel free to reach out. -Charlie@GEA
We appreciate you taking the time to provide your opinion and feedback on your new dishwasher.
If your dishwasher is not draining, you will typically see an excess amount of water in the bottom of the tub. If excessive water is remaining in the bottom of the dishwasher, there are a few things that can cause this issue.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16240
There are a few noises heard when the dishwasher is in use. We recommend taking a look at the link below for normal sounds: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16269
If the issue continues to persist we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
If you have any questions please feel free to reach out. -Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Nice dishwasher
on August 12, 2023
Posted by: Tomdoc7
from Pa
Works well, but one hinge is broken. Waiting on replacement unit.
No, I would not recommend this to a friend.
Features
2
Performance
4
Quality
1
Value
3
Response from geappliances.comBy Adrian@GEA, GE_Appliances, August 15, 2023
Hello! We are elated to hear that your new dishwasher is working well. We are however saddened that your door hinge is broken. We are confident that once your replacement part is received and properly installed, you will enjoy this unit for many years to come. We appreciate you choosing GE Appliances for your home. Please let us know if we can be of any further assistance. Have a wonderful day! - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
It's Going Back on Saturday!
on August 14, 2023
Posted by: MRF2023
We are actually returning this and replacing it with a Maytag. There are several reasons I hate this unit. The door when opened hits you in the legs, the silverware caddy does not fit the handles of our silverware (they are too wide), the tub is far too small for us and because it is ADA, the legs have to be adjusted for a standard height countertop and it looks like crap! I am sure it could be a nice unit for a single person with a disability, as it does seem to clean well, but it does not work for us.
Response from geappliances.comBy Devin@GEA, GE_Appliances, August 15, 2023
Good afternoon,
Thank you for taking the time to share feedback and provide the pros and cons when it comes to this GE Appliances ADA compliant dishwasher. We are truly sorry to hear that you are not satisfied with the dishwasher and the capacity it has to offer. Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this dishwasher has to offer.
We hope you will allow us to make it up to you in the future. Thank you for your review!
-Devin@GEA
Thank you for taking the time to share feedback and provide the pros and cons when it comes to this GE Appliances ADA compliant dishwasher. We are truly sorry to hear that you are not satisfied with the dishwasher and the capacity it has to offer. Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this dishwasher has to offer.
We hope you will allow us to make it up to you in the future. Thank you for your review!
-Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Ok
on September 26, 2023
Posted by: Cal elder
from Aptos Ca
Cleans well but don’t like the way we have to load dishes compared to our older Jennair which was much more accommodating.
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Devin@GEA, GE_Appliances, September 28, 2023
Hi there,
Thank you for taking the time to provide feedback on your GE Appliances ADA Compliant dishwasher. Your feedback is valued, and very important to us!
With that being said, we are pleased to hear that the dishwasher cleans and performs as expected, however, we are sorry to hear that you are not completely satisfied with the rack design in comparison to your previous model. Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this appliance has to offer.
Thank you for your review! -Devin@GEAppliances
Thank you for taking the time to provide feedback on your GE Appliances ADA Compliant dishwasher. Your feedback is valued, and very important to us!
With that being said, we are pleased to hear that the dishwasher cleans and performs as expected, however, we are sorry to hear that you are not completely satisfied with the rack design in comparison to your previous model. Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this appliance has to offer.
Thank you for your review! -Devin@GEAppliances
Written by a customer while visiting geappliances.com