Customer reviews from geappliances.com
GE - 24" Top Control Built-In Stainless Steel Tub Dishwasher with Sanitize Cycle and 51 dBA - Custom Panel Ready
Average customer rating
3.5
(284 Reviews)
Rating breakdown 284 reviews
5 Stars
104
4 Stars
59
3 Stars
36
2 Stars
40
1 Star
45
56%of customers recommend this product.
(
138 out of
245)
Customer Reviews for GE - 24" Top Control Built-In Stainless Steel Tub Dishwasher with Sanitize Cycle and 51 dBA - Custom Panel Ready
Customer Rating
4
Remarkably quiet
on February 22, 2021
Posted by: G2OK
from Ruskin Florida
Install was simple.
Plan on long wash cycles, typical of the new generation of washers, making them more energy efficient.
I would rather have faster cycling.
The controls are a bit confusing at first.
A drying system would be nice.
Plan on long wash cycles, typical of the new generation of washers, making them more energy efficient.
I would rather have faster cycling.
The controls are a bit confusing at first.
A drying system would be nice.
I would recommend this to a friend!
Features
4
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Built Solid, but missing features
on February 19, 2021
Posted by: Schuch Klotz Family
from Petaluma ca
I love how clean my dishes get, but the rack is just not good. It falls off the rails and feels unstable.
No, I would not recommend this to a friend.
Features
1
Performance
3
Quality
3
Value
2
Response from geappliances.comBy Geoff@GEA, GE Appliances, February 22, 2021
Hello Schuch Klotz Family. Thanks for choosing GE Appliances! We truly appreciate you taking time to write a review on your dishwasher and sharing your valuable feedback. We'll be sure and share your comments with our product design team to aid with future design improvements. The rack should not fall off of the rail and we apologize for any inconvenience. Please take advantage of your warranty and schedule an appointment with a GE Service technician at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm -- Stay safe and healthy. Geoff@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
HAPPY with my purchase
on February 15, 2021
Posted by: CaliSoftballMom17
from Los Angeles, Ca
Ok... so I read alot of reviews about the extra water and I too experienced the same there was so much water left after every wash until the technician showed up and told me if I had used the Jet Dry or any Power Dry Rinse Aid and I said no.. WELL.. that made ALL THE DIFFERENCE! My dishes are shining clean and no water is left on my dishes or dishwasher.. I used the Cascade Platinum Power Dry Rinse Aid and I also use the Cascade Complete Pacs... I am very happy that it works because it was really hard to find a dishwasher that fits in my kitchen.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Bad bottom rack not enough large plate holders
on February 15, 2021
Posted by: Headache
Can the bottom rack get replaced with another rack that will hold more large plates?
No, I would not recommend this to a friend.
Response from geappliances.comBy Sharon@GEA, GE_Appliances, February 17, 2021
Hello. We'd like to thank you for the great question! Dishwasher racks are not interchangeable. We're sorry for any inconvenience this may cause. Please check out pages 8-9 in the manual for some great loading illustrations:https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55124-5.pdf
We hope this helps. Thanks for buying GE Appliances! - Sharon@GEA
We hope this helps. Thanks for buying GE Appliances! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Not tall enough
on February 10, 2021
Posted by: julian e gorman
from Carefree, AZ
The interior is not tall enough to handle wine glasses in top rack and plates in bottom rack.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Eliza@GEA, GE Appliances, February 19, 2021
Hi julian e gorman, thank you for taking the time to share your review and for choosing this dishwasher for your home. We are very sorry to hear of the issues you have experienced with loading wine glasses in the top rack when plates are in the bottom and that you are disappointed in the space that it offers. We understand that this would be inconvenient and are happy to offer you some guidance in this!
Your dishwasher is equipped with a Stem Safe feature, that adds flexibility to loading the upper rack and will be very helpful with this! It includes a row of security tabs along the bottom of the upper rack which secure the lip of the wine glasses during washing and can hold up to 6-8 stemmed glasses.
It is also designed with an adjustable upper rack may be lowered to help accommodate larger or taller items. To do this, you select the set of rollers that provide your desired height and reinstall the upper rack by guiding the rack rails between the appropriate set of rollers. You can find further instructions on page 8 of your Use and Care Manual, seen here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55124-5.pdf.
We truly value your feedback and hope that this information is helpful for you. Thank you for being a part of the GE Appliances family! -Eliza@GEA
Your dishwasher is equipped with a Stem Safe feature, that adds flexibility to loading the upper rack and will be very helpful with this! It includes a row of security tabs along the bottom of the upper rack which secure the lip of the wine glasses during washing and can hold up to 6-8 stemmed glasses.
It is also designed with an adjustable upper rack may be lowered to help accommodate larger or taller items. To do this, you select the set of rollers that provide your desired height and reinstall the upper rack by guiding the rack rails between the appropriate set of rollers. You can find further instructions on page 8 of your Use and Care Manual, seen here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55124-5.pdf.
We truly value your feedback and hope that this information is helpful for you. Thank you for being a part of the GE Appliances family! -Eliza@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Quality
on February 1, 2021
Posted by: Soonsim
from California
Generally excellent , feature, quality
confidence etc.
confidence etc.
I would recommend this to a friend!
Features
4
Performance
4
Quality
5
Value
4
Response from geappliances.comBy Guy@GEA, GE Appliances, February 12, 2021
Hey Soonsim, we appreciate the positive feedback. Welcome to the GE Appliances family!
Guy@GEA
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Not great
on January 27, 2021
Posted by: Belkids
We just moved in with this new dishwasher and the first day the silverware holder broke. Also sometimes soap doesn’t come all the way out during wash and we can’t figure out why.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Response from geappliances.comBy Sharon@GEA, GE_Appliances, January 28, 2021
Hi Belkids - Thanks for the feedback. We're so sorry to hear of the difficulties you've had with your new dishwasher and know this must be frustrating. If there is soap left in the detergent cup, here are some tips that may help: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18903
If the issue persists, we suggest you take advantage of your warranty and schedule an appointment with a GE Service technician at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm
To order replacement parts, please call our Parts Team at 1-877-959-8688 or order on-line by visiting:
https://www.geapplianceparts.com/store/
We hope this information is helpful to you. - Sharon@GEA
If the issue persists, we suggest you take advantage of your warranty and schedule an appointment with a GE Service technician at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm
To order replacement parts, please call our Parts Team at 1-877-959-8688 or order on-line by visiting:
https://www.geapplianceparts.com/store/
We hope this information is helpful to you. - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
The bottom tray just flies out no stopper
on January 14, 2021
Posted by: Nanny30845
from Rochester NY
Are used to buy GE products all the time but this dishwasher totally disappointed me the bottom tray keeps flying out because there’s no stopper and the silverware tray doesn’t stay secure very very unhappy
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
1
Value
1
Response from geappliances.comBy Guy@GEA, GE Appliances, January 26, 2021
Hi Nanny30845, we're very sorry about the difficulties you've had with your dishwasher. We can understand your frustration so we apologize for the headaches. We rely on reviews to help us understand how we can be better as a company so we appreciate you sharing ways we can improve upon out dishwashers. We're glad to have you in our GEA family. - Guy@GEA
Written by a customer while visiting geappliances.com