Customer Reviews for GE - 24" Top Control Built-In Stainless Steel Tub Dishwasher with Sanitize Cycle and 51 dBA - Custom Panel Ready
Customer Rating
1
Loud, Cheaply Made
on March 27, 2021
Posted by: Chrissy1963
from Loris SC
Worst dishwasher we’ve ever had! Loud, cheap interior. Will never buy a GE product again. This was our only choice from our builder.
No, I would not recommend this to a friend.
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Response from geappliances.comBy Mikayla@GEA, GE_Appliances, March 31, 2021
Hi there - Thanks for the review. We hate to hear that you aren't pleased with your dishwasher and we do apologize for any inconvenience. Your comments for improvement with the quality are truly appreciated. As we always strive to improve our products, we'll be sure to share your comments with out product design team. Thanks again! -Mikayla@GEA
We love our dishwasher! It's the perfect size for our smaller cabinets! We couldn't find anything that was below 33in for ADA dishwashers that looks this nice. 100% recommend!
We've had the product for a little over 2 years and a kitchenette so it gets run once a week if that with covid and it leaks through the front of it could not find replacement gaskets for the door that work
No, I would not recommend this to a friend.
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Response from geappliances.comBy Guy@GEA, GE Appliances, March 31, 2021
Hello there, we're very sorry to hear your dishwasher is leaking. We can imagine how frustrating this has been for you so we're happy to help.
The part number for the replacement tub gasket on this dishwasher is WD08X24750 and you can see it here: https://www.geapplianceparts.com/store/parts/spec/WD08X24750
If you're unable to install the gasket yourself, you can schedule service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
This dishwasher is an ADA dishwasher so of course it's small. Unfortunately, my kitchen flooring didn't allow for a full-sized dishwasher. At first, it was difficult to fit all my glasses & bowls into this dishwasher. However, the top rack of the dishwasher can be adjusted very easily & once I did that, all of my dishes fit perfectly. I can even fit my very large stove top grates & large baking sheets. The best thing about this dishwasher so far is how well it cleans. With my last dishwasher, I had to soak pans & scrub all of my dishes before putting them in the dishwasher. I basically just used the dishwasher as a hot rinse. Now I can just put all my dishes in after dinner & start it up & everything comes out clean & grease-free.
Very disappointed. For the price we paid we expected a lot more. The racks make no sense even with the photos and descriptions in the manual on how to load. There are only about 5 spots regular sized plates and probably 20 for saucer plates. The spokes are not tall enough to hold anything up, it all just falls down no matter how it is arranged. The silver caddy is way small for the spot they have it in and jiggles all around, a very small amount of silverware can actually fit in it. I do to like the top rack either, however I can make it work, I can not make the bottom rack work for any normal amount of dishes. This washer also barley dries. I have tried all the trouble shooting methods and my dishes still come out covered in water. I am very happy about how long of a delay it offers and how it is very very quiet, but if I could take it back without the hassle of taking it all out and actually taking it back to the store myself I would do it. For now Im still washing plate and pots and pans.
No, I would not recommend this to a friend.
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Response from geappliances.comBy Olga@GEA, GE_Appliances, March 24, 2021
Hello - We appreciate you taking the time to share your review. Thank you so much for your feedback about the racks! We will be sure to pass this on to the appropriate team for future design and development. We are glad that your dishwasher is very quiet. We can understand your concern about the drying issue. Condensate Dry is an energy-efficient drying system on this dishwasher. With this drying system design, condensation will form on cooler surfaces in a warm humid environment. At the end of a cycle, while the dish load is still hot, the stainless steel tub walls are already cooling down and pulling condensation to form on the tub walls instead of the dishes. This provides natural air drying of the dish load. The use of a rinse agent ensures spot and film protection for dishes and assists the drying process. We hope this helps. Olga@GEA
Replaced a tall tub model. Not as much headroom. Had to choose between tall wine glasses and large dishes. Cleans well but silverware tray is awkward.
No, I would not recommend this to a friend.
Response from geappliances.comBy Sharon@GEA, GE_Appliances, March 10, 2021
Hi Woodsy reviewer - Thanks for the valuable feedback! We're so glad you are happy with how your dishwasher is cleaning. We'll be sure to pass along your comments about the headroom and silverware tray to our dishwasher team for review. Please feel free to reach out to us at the “contact us” link on our website if any future questions or concerns come up. - Sharon@GEA
When reviewing and considering the dimensions, take note that the unit is very short and particularly designed for very low counter Heights.
This unit does a terrible job on drying dishes. They sit in the unit wet and have to be towel dried. You may as well do the dishes by hand.
We've had this unit one day and will be returning it immediately. Just a terrible product
No, I would not recommend this to a friend.
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Response from geappliances.comBy Sharon@GEA, GE_Appliances, March 8, 2021
Hello! Thanks you for sharing your feedback. We're so sorry for any inconvenience you've experienced with your dishwasher and understand how this would be frustrating. Here are some great tips that may help with the drying issue: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451. Please let us know if there's anything else we can do to help. We wish you the very best! - Sharon@GEA