Customer reviews from geappliances.com
GE - 24" Top Control Built-In Stainless Steel Tub Dishwasher with Sanitize Cycle and 51 dBA - Custom Panel Ready
Average customer rating
3.5
(284 Reviews)
Rating breakdown 284 reviews
5 Stars
104
4 Stars
59
3 Stars
36
2 Stars
40
1 Star
45
56%of customers recommend this product.
(
138 out of
245)
Customer Reviews for GE - 24" Top Control Built-In Stainless Steel Tub Dishwasher with Sanitize Cycle and 51 dBA - Custom Panel Ready
Customer Rating
1
For the money, you could do a lot better
on June 16, 2021
Posted by: krenim191
from San Diego, CA
This machine was installed by the builder and isn't one I would have chosen myself. Overall cleaning performance is fine, but its thoughtless layout and feature implementation make this something I could not recommend.
The rack layout is such that you can't fit very much in it. We're a family of two and a simple weeknight dinner fills this machine. We usually have a few things that need to be washed by hand because it won't fit.
The silverware basket is right in front of the flip-open detergent dispenser, so if you have any utensils in the slots next to the detergent dispenser, it won't open. A better design would be to have a slide open dispenser.
It's loud compared previous dishwashers I've owned. Sure you can still have a conversation in the kitchen with it on, but you won't ever mistakenly think you forgot to start it.
The programming is awful. Let's look at delay start. The concept is simple, load the dishwasher and set it to start several hours later. While it is that simple in this dishwasher, if you decide to add anything after setting the initial delay (say, a cup you've been using in the evening and want to have washed overnight), you need to hit the start button again. Every. Single. Time. You also need to close the door within 4 seconds of pressing the start button. This is just lazy software engineering. A better solution would be to have the machine just continue the countdown and start at the scheduled time without having to press start again.
Lastly, this machine likes to think it's a musical instrument. Every button press, cycle complete, door open, door close... it beeps or plays a little song. You're an appliance, not an instrument. Cute at first... thankfully this feature can be disabled.
I already ordered another dishwasher from another brand and cannot wait to get rid of this one.
No, I would not recommend this to a friend.
Features
1
Performance
2
Quality
3
Value
1
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, June 17, 2021
Hi there,
Thanks for taking the time to write out your thoughts. We appreciate hearing what you've got to say about your dishwasher. We're always looking for ways to improve so we'll be sure to send this along to our design team for future products.
We're sorry to hear that you've decided to go with another brand. We hope that we can work hard in the future to earn your trust back.
All the best,
Michael@GEA
Thanks for taking the time to write out your thoughts. We appreciate hearing what you've got to say about your dishwasher. We're always looking for ways to improve so we'll be sure to send this along to our design team for future products.
We're sorry to hear that you've decided to go with another brand. We hope that we can work hard in the future to earn your trust back.
All the best,
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor designed machine
on June 10, 2021
Posted by: hermiecane
from Miami, FL
The soap dispenser DOES NOT OPEN during the cycle. We realize it doesn't open after the cycle is finished so we have to try everything over again. We have gone thru nightmares with this problem and GE DOES NOT have the parts to fix it. They are supposed to replace it for another machine as we speak. Now they tell me the replacement is NOT available so they are offering me a different model. NOT GOOD FOR GE.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances , June 11, 2021
Hi, Our records show you have a case open and have received an offer for a customer satisfaction concession from our customer relations team. Please accept our sincerest apologies for the inconvenience you've experienced. Stay safe and have a wonderful day! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
drying
on June 8, 2021
Posted by: michelle niche
from loganville ga
does not dry dishes on the light wash cycle forced to use 90 min cycle
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Sharon@GEA, GE_Appliances , June 10, 2021
Hi, Thanks for your dishwasher purchase! We're so sorry for any confusion about drying dishes. Your model features our "Condensate Dry" system. With this drying system design, condensation will form on cooler surfaces in a warm humid environment. At the end of a cycle, while the dish load is still hot, the stainless steel tub walls are already cooling down and pulling condensation to form on the tub walls instead of the dishes. This provides natural air drying of the dish load. The use of a rinse agent ensures spot and film protection for dishes and assists the drying process. We hope this helps! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Good dishwasher
on May 27, 2021
Posted by: grandma2014
It is short enough to fit in our tight space. It has been working nicely so far; hopefully it will last a long time!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Sharon@GEA, GE_Appliances 0, May 28, 2021
Hi, Thank you for your purchase! We appreciate the feedback and we're very pleased to hear that you are happy with your new dishwasher. We’re confident it will serve you well in the coming years. Thanks so much for making GE Appliances a part of your home! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Long Search
on May 25, 2021
Posted by: jmsatt
from Boynton Beach, FL
After a long search for a dishwasher that would fit into our opening as we have wood flooring over tile. We found it. The height had to be max of 32.5in. So far we like the machine. Its quiet and cleans well. The only thing I don't like is the area the silver holder is large and the holder does not fit snug. Its minor, but there you have it.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Soap Dispenser not opening
on May 19, 2021
Posted by: PoorDish1
from Ontario,CA
This was a new dishwasher installed by a builder in a new development. Upon using the dishwasher we realized our dishes weren't clean after a cylce, and upon inspection realized that the soap dispenser unit didn't open during the cycle. It requires a replacement part backordered later this year. Poor product.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances , May 25, 2021
Hi, We're so sorry to hear of the difficulty with your dishwasher soap dispenser. This sounds incredibly frustrating and is not the ownership experience we strive for. We'd like to get some additional information and we'll be reaching out to you via email. Thank you so much for your feedback. - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Dishwasher
on May 18, 2021
Posted by: Julmetal
from Georgetown Tx
Love it except there is no way of knowing when dishes are done or if they were already cleaned
Features
4
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Features
on May 17, 2021
Posted by: Donna Dee
from Vallejo, CA
The dishwasher was easy to install, and has all the features I love, like the steel drum, sanitizing, and disposal unit.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com