Customer reviews from geappliances.com
GE - 24" Top Control Built-In Stainless Steel Tub Dishwasher with Sanitize Cycle and 51 dBA - Custom Panel Ready
Average customer rating
3.5
(274 Reviews)
Rating breakdown 274 reviews
5 Stars
101
4 Stars
56
3 Stars
35
2 Stars
39
1 Star
43
55%of customers recommend this product.
(
133 out of
240)
Customer Reviews for GE - 24" Top Control Built-In Stainless Steel Tub Dishwasher with Sanitize Cycle and 51 dBA - Custom Panel Ready
Customer Rating
2
Big Disappointment
on April 14, 2023
Posted by: Neverbyagain
from Long Island, NY
To small, can’t move silverware holder. Glassware sizes are restricted. Although unit is ADA certified , it doesn’t hold many dishes even when following description.
No, I would not recommend this to a friend.
Features
1
Performance
4
Quality
2
Value
2
Response from geappliances.comBy Adrian@GEA, GE_Appliances, April 17, 2023
Hello there! Thank you for taking the time to provide us with your valuable feedback. We are extremely saddened to hear that this dishwasher did not live up to your expectations when it comes to internal capacity. There is considerable thought and effort devoted to the design of our products. Factors in design decisions are cost, competition, changing technology, and appearance. We understand your dissatisfaction; however, we cannot modify or replace your dishwasher. We appreciate you choosing GE Appliances for your home, and we hope you enjoy your new dishwasher for many years to come! - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Quiet!
on April 19, 2023
Posted by: Djbasso
from Colorado
Cleans well and is very quiet. I would like to see a larger silverware tray.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Needs some improvement
on April 25, 2023
Posted by: 1491
from New Jersey
The silverware basket handle snaps off and the bottom rack comes off the track when sliding in or out.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Charlie@GEA, GE_Appliances, April 26, 2023
Hi there,
We’re so sorry to know this wasn’t the best experience, but we absolutely want to help get this taken care of for you. If the wheels of the lower dishwasher rack comes off we recommend referring to the link below for troubleshooting steps:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18899
We want you to enjoy your dishwasher for years to come and we'll continue improving our products. Please contact us again if you have additional questions or concerns. -Charlie@GEA
We’re so sorry to know this wasn’t the best experience, but we absolutely want to help get this taken care of for you. If the wheels of the lower dishwasher rack comes off we recommend referring to the link below for troubleshooting steps:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18899
We want you to enjoy your dishwasher for years to come and we'll continue improving our products. Please contact us again if you have additional questions or concerns. -Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Replace older dishwasher
on May 1, 2023
Posted by: 77cooker
from Ocala, Florida
Controls and stainless steel tub are great features
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Horrible appliance
on May 2, 2023
Posted by: Dishwasher hater
from Long island
This is the worst dishwasher. Built terrible.extremly long wash cycle poor design. Absolutely theceorst
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian@GEA, GE_Appliances, May 3, 2023
Greetings! Thank you for reaching out to us with your feedback. We are so sorry that the design of this dishwasher has not lived up to your expectations. We understand the disappointment this causes. There is considerable thought and effort devoted to the design of our products. Factors in design decisions are cost, competition, changing technology, and appearance. While we understand your dissatisfaction, we cannot modify or replace your dishwasher. We appreciate you choosing GE Appliances for your home and we hope to gain back your trust with our appliances. - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Very good product
on May 9, 2023
Posted by: Swain man
from Headland Al
I’m very pleased with my new dishwasher. It works great and saves me so much time!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
not so great for your buck
on May 11, 2023
Posted by: TCAc
from california
Although it is a quieter model, if you don't open the door right after drying then all your dishes stay wet due to the moisture inside and because the panels are inside and it does not prompt you when finished makes it difficult to know when to open the door, wich also has to stay open after putting dishes away to dry the inside-the design inside is odd too, not enough silverware space and the basket is poorly made
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
3
Value
2
Response from geappliances.comBy Charlie@GEA, GE_Appliances, May 11, 2023
Hello,
We really do appreciate your review and honest feedback. Your knowledge of this is extremely helpful.
If the dishes are not completely drying after the wash cycle there are a few things that can be checked. Please refer to the troubleshooting steps below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
We hope this helps, and if you need additional assistance, please reach out.
-Charlie@GEA
We really do appreciate your review and honest feedback. Your knowledge of this is extremely helpful.
If the dishes are not completely drying after the wash cycle there are a few things that can be checked. Please refer to the troubleshooting steps below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
We hope this helps, and if you need additional assistance, please reach out.
-Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Confusing operation -
on May 26, 2023
Posted by: Ghostrider1800
from NJ
Not happy with this product at all. Followed directions it works intermittently
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
2
Value
2
Response from geappliances.comBy Adrian@GEA, GE_Appliances, May 26, 2023
Greetings! We appreciate you providing us with your feedback. We are so sorry to hear that your new dishwasher is working intermittently. We understand how important it is for a new appliance to work at its greatest potential.
We recommend scheduling service with one of our certified technicians to ensure your appliance is operating as designed. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for choosing GE Appliances for your home. We hope you enjoy your new dishwasher for many years to come! - Adrian@GEA
We recommend scheduling service with one of our certified technicians to ensure your appliance is operating as designed. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for choosing GE Appliances for your home. We hope you enjoy your new dishwasher for many years to come! - Adrian@GEA
Written by a customer while visiting geappliances.com