Customer reviews from geappliances.com
GE - 24" Top Control Built-In Stainless Steel Tub Dishwasher with Sanitize Cycle and 51 dBA - Custom Panel Ready
Average customer rating
3.5
(274 Reviews)
Rating breakdown 274 reviews
5 Stars
101
4 Stars
56
3 Stars
35
2 Stars
39
1 Star
43
55%of customers recommend this product.
(
133 out of
240)
Customer Reviews for GE - 24" Top Control Built-In Stainless Steel Tub Dishwasher with Sanitize Cycle and 51 dBA - Custom Panel Ready
Customer Rating
1
poor
on August 18, 2022
Posted by: unsatisfied client
I do not like this dishwasher at all. It does not clean well, nor does it dry. It also does not drain, the water sits in it.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Pablo@GEA, GE Appliances, August 24, 2022
Hello there - we're very sorry to know that you're not satisfied with your dishwasher's performance. We know how inconvenient it is when dishes aren't being cleaned properly, and we completely understand your frustration.
We recommend checking the inlet water temperature and making sure that it reaches at least 120℉. You can learn how to check this, along with other troubleshooting tips for washing performance here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933
We also have 2 other articles that can help you troubleshoot the unit to try and address the drying and draining concerns. You can find those here:
- DISHWASHER - POOR DRYING = https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
- DISHWASHER - NOT DRAINING -https://products.geappliances.com/appliance/gea-support-search-content?contentId=16240
If you believe your situation to be abnormal, we recommend scheduling a service appointment by calling us at: 1-800-432-2737, or online here: https://www.geappliances.com/ge/service-and-support/service.htm
Please know that you can always reach out to us again if there are other questions or concerns.
Take care.
Pablo@GEA
We recommend checking the inlet water temperature and making sure that it reaches at least 120℉. You can learn how to check this, along with other troubleshooting tips for washing performance here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933
We also have 2 other articles that can help you troubleshoot the unit to try and address the drying and draining concerns. You can find those here:
- DISHWASHER - POOR DRYING = https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
- DISHWASHER - NOT DRAINING -https://products.geappliances.com/appliance/gea-support-search-content?contentId=16240
If you believe your situation to be abnormal, we recommend scheduling a service appointment by calling us at: 1-800-432-2737, or online here: https://www.geappliances.com/ge/service-and-support/service.htm
Please know that you can always reach out to us again if there are other questions or concerns.
Take care.
Pablo@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Dishes not clean. No dry cycle
on August 24, 2022
Posted by: Black GE DISHWASHER
from Indiana
I was so looking forward to getting this new dishwasher but it is a disappointment. I have to wash the dishes before loading or else it doesn’t even touch the left-on food. There’s no dry cycle so everything is soaked when it’s finished and I have to towel dry. It is quiet and pretty but what good is that if my dishes are still dirty? Disappointing. We paid a lot of money and feel cheated.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Pablo@GEA, GE Appliances, August 26, 2022
Hello there - we're happy to know that you like the sound levels and look of this dishwasher, but we're very sorry to know that this hasn't been the case with the unit's performance.
There are a couple things that could affect the washing and drying performance for your dishwasher, and we recommend referencing the following articles to learn more about this:
- DISHWASHER - NOT WASHING PROPERLY
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933
- DISHWASHER - POOR DRYING
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
If your situation seems to be abnormal, we recommend scheduling a service appointment by calling us at: 1-800-432-2737, or online here: https://www.geappliances.com/ge/service-and-support/service.htm
You can also reach out to us on social media if there are other questions or concerns we can help you with.
Take care.
Pablo@GEA
There are a couple things that could affect the washing and drying performance for your dishwasher, and we recommend referencing the following articles to learn more about this:
- DISHWASHER - NOT WASHING PROPERLY
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933
- DISHWASHER - POOR DRYING
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
If your situation seems to be abnormal, we recommend scheduling a service appointment by calling us at: 1-800-432-2737, or online here: https://www.geappliances.com/ge/service-and-support/service.htm
You can also reach out to us on social media if there are other questions or concerns we can help you with.
Take care.
Pablo@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Total junk
on August 24, 2022
Posted by: Lisa Ann PGH
from Pittsburgh
This dishwasher was a replacement from my appliance warrinty company. It in now way compares to my dishwasher that broke. It now takes me running the dishwasher twice due to the dishwasher design not holding enough dishes. The silverware rack is so ridiculous and the silverware gets stuck. And finally there is no drying cycle on this machine. My dishes are wet when I go to put them away. Surely not worth the over 1k price tag.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy GE Appliances, GE Appliances , August 25, 2022
Hello - Thank you for taking the time to leave a review. We appreciate the honesty and feedback. We're also sorry to hear that this dishwasher didn't exceed your expectations. We know it can be frustrating having to run multiple cycles and even more so when you have stuck silverware.
To make things a little easier, we would recommend checking out page 8 in the Owners Manual. This page has some helpful loading tips to help maximize space. Here is a link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55124-5.pdf&_ga=2.55564393.399297722.1661437536-1100561866.1660575682
All in all, we are going to forward your feedback to our product team for review. If you have anything else you need, feel free to reach out to us.
Jonathon@GEA
To make things a little easier, we would recommend checking out page 8 in the Owners Manual. This page has some helpful loading tips to help maximize space. Here is a link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55124-5.pdf&_ga=2.55564393.399297722.1661437536-1100561866.1660575682
All in all, we are going to forward your feedback to our product team for review. If you have anything else you need, feel free to reach out to us.
Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
easy to operate
on August 26, 2022
Posted by: jimsart
from san jose, ca
performance is quiet and excellent cleaning. Very satisfied.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Dishwasher and Quite Too
on September 3, 2022
Posted by: The Captain Bo
from Gainesville Florida
The dishwasher cleans dishes well. It is very quite compared to our last dishwasher..
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Awesome dishwasher and quieter than I expected.
on September 8, 2022
Posted by: Three buoys
from Cape cod
We needed a shorter height dishwasher to fit under our low counter and this one fit perfectly!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Disappointing Product Quality
on November 1, 2022
Posted by: Anonymous
The controls feel cheap and easily breakable. It’s also very noisy. Otherwise, it does an adequate job.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
1
Response from geappliances.comBy Pablo@GEA, GE Appliances, November 2, 2022
Hello - while we're happy to see that you think the dishwasher does an adequate job, we're also very sorry to hear that the unit's quality hasn't met your expectations.
We always strive to make products with the highest quality possible, so we will make sure that the appropriate teams are aware of your thoughts regarding the quality, sound levels and design of this unit.
Modern dishwashers will generate certain sounds due to the nature of their design, and you can learn more about this here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16269
Please know you can always reach out to us on social media if any other questions or concerns come up.
Take care.
Pablo@GEA
We always strive to make products with the highest quality possible, so we will make sure that the appropriate teams are aware of your thoughts regarding the quality, sound levels and design of this unit.
Modern dishwashers will generate certain sounds due to the nature of their design, and you can learn more about this here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16269
Please know you can always reach out to us on social media if any other questions or concerns come up.
Take care.
Pablo@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Cleans perfectly on the short cycle
on December 12, 2022
Posted by: grandma clara
from washington DC
My choices were limited by low counter height, but I don't feel that this was a compromise choice. It cleans and dries much better and more efficiently than my old dishwasher, even on the Light Wash cycle, just 48 minutes! And it's quieter. To be perfect it would have a third rack (which is impossible, in the limited height) and a more easily adjustable top rack.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com