Hi - Thank you for taking the time to share your comments and concerns regarding your new dishwasher. We regret to hear you're having difficulty with the unit and with the dry performance. We're not entirely sure why you are having to start and stop the cycle repeatedly. Once you start the cycle, there would be no reason to press Start again unless you open the door prior to the completion of the cycle. Please review page 5 of the owner's manual for information on selecting the best cycles and options -- https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55124-5.pdf --

Great dry performance begins with good hot water coming into the unit. We recommend a minimum of 120 degree water coming in to achieve the best wash and dry performance. We would also recommend choosing the Wash Temp Boost option to further increase your water temperature. This model offers our Condensate Dry Feature which is an energy-efficient drying system on select model dishwashers. With this drying system design, condensation will form on cooler surfaces in a warm humid environment. At the end of a cycle, while the dish load is still hot, the stainless steel tub walls are already cooling down and pulling condensation to form on the tub walls instead of the dishes. This provides natural air drying of the dish load. The use of a rinse agent ensures spot and film protection for dishes and also aids the drying process. We hope you find this information helpful. Kind regards - Vikki@GEA