Customer reviews from geappliances.com
GE - 24" Top Control Built-In Stainless Steel Tub Dishwasher with Sanitize Cycle and 51 dBA - Custom Panel Ready
Average customer rating
3.5
(284 Reviews)
Rating breakdown 284 reviews
5 Stars
104
4 Stars
59
3 Stars
36
2 Stars
40
1 Star
45
56%of customers recommend this product.
(
138 out of
245)
Customer Reviews for GE - 24" Top Control Built-In Stainless Steel Tub Dishwasher with Sanitize Cycle and 51 dBA - Custom Panel Ready
Customer Rating
3
Door Springs are too stiff!
on February 2, 2022
Posted by: LakeGuy123
from Alexandria, MN
The door springs are too stiff. Even on the lightest setting the door wants to "spring" shut. We have to hold the door down to load dishes. We hope it improves over time.
Features
4
Performance
4
Quality
2
Value
3
Response from geappliances.comBy Gina@GEA, GE_Appliances, February 3, 2022
Hi there - We're sorry to hear of the difficulty keeping the dishwasher door open. We know this is quite an inconvenience and understand the frustration caused. If this doesn't improve, we'd recommend taking advantage of your warranty and having your dishwasher serviced. You can schedule service online at: https://www.geappliances.com/ge/service-and-support/service.htm or by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET. We hope this helps. -Gina@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Runs loud and doesn’t have a heated dry
on January 30, 2022
Posted by: K paz
from Lakewood NJ
I’ve had GE dishwashers in the past and always liked them, this time I got the stainless tub with stainless outside but was disappointed to see 5hat it doesn’t have heated dry and the unit runs louder than my last one, also the space allotted for big pots is not adequate.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
5
Value
3
Response from geappliances.comBy Shayla@GEA, GE_appliances, February 3, 2022
Hi there - While we're pleased to hear you have always enjoyed our dishwashers in the past, we're sorry that this dishwasher hasn't met your expectations. We can definitely understand how disappointing this can be and we apologize for that.
While this dishwasher does not have heated dry, using high quality rinse agents such as Cascade® Platinum™ Power Dry™ Rinse Aid or Finish® Jet-Dry® Rinse Aid are designed for great drying action.
Most sounds emitting from this dishwasher is normal. To learn more about sounds, you may check out page 16 of your owner's manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55124-5.pdf&_ga=
Also, we're sorry to hear you do not like the design as it doesn't provide an adequate amount of space. If you wish, the Loading section of your manual provides useful tips to allow space for certain dishes.
We sure hope this helps. We appreciate you for trusting GE Appliances. We are always here should you have any questions or concerns.
While this dishwasher does not have heated dry, using high quality rinse agents such as Cascade® Platinum™ Power Dry™ Rinse Aid or Finish® Jet-Dry® Rinse Aid are designed for great drying action.
Most sounds emitting from this dishwasher is normal. To learn more about sounds, you may check out page 16 of your owner's manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55124-5.pdf&_ga=
Also, we're sorry to hear you do not like the design as it doesn't provide an adequate amount of space. If you wish, the Loading section of your manual provides useful tips to allow space for certain dishes.
We sure hope this helps. We appreciate you for trusting GE Appliances. We are always here should you have any questions or concerns.
Written by a customer while visiting geappliances.com
Customer Rating
1
big disappointment!!!
on January 23, 2022
Posted by: RobGen
from Sunny Isles Beach
We bought the dishwasher and it failed after 5 or 6 washes. The technician came and did not have the spare parts and they gave us a new appointment. We have been without the dishwasher for almost 3 weeks now.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, January 28, 2022
Hi there,
We're so sorry to hear that your dishwasher has failed and that you are currently waiting for parts. We definitely understand how frustrating that situation is. We encourage you to continue working with your service technician on repairing your dishwasher. Stay well. Mike@GEA
We're so sorry to hear that your dishwasher has failed and that you are currently waiting for parts. We definitely understand how frustrating that situation is. We encourage you to continue working with your service technician on repairing your dishwasher. Stay well. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Exactly What We Needed
on January 21, 2022
Posted by: Camel92
from Indianapolis, IN
We were needing a new dishwasher that would fit in a 32" tall ADA opening and ended up choosing this dishwasher. It looks great and was easy to install in the space. I tried washing a load before filling the rinse aid reservoir and everything was very wet at the end of the cycle. For the next load, I filled it up with rinse aid and was very impressed that everything was dry, as this was a concern I had since this model does not have a heated dry option. Overall I am very happy with my purchase and would definitely recommend.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Does the job
on January 18, 2022
Posted by: sntt
from Texas
It doesn’t dry very quick. I have to leave my dishes overnight. There also aren’t very many options on cleaning and my dishwasher packets don’t work with this machine. Does the job in the end but would’ve chosen a different one
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Sharon@GEA, GE_Appliances, January 19, 2022
Hi there! Thanks for sharing your review. We're so sorry for any inconvenience you've experienced with your dishwasher. Here are some great tips that may help with the drying concern: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
Also, if you're using tablets or pods, make sure they are not binding the cup cover and preventing it from opening. We also suggest checking to make sure they are properly lined up in the opening.
Thanks for choosing and being a part or our GE Appliances team! We're wishing you the very best. - Sharon@GEA
Also, if you're using tablets or pods, make sure they are not binding the cup cover and preventing it from opening. We also suggest checking to make sure they are properly lined up in the opening.
Thanks for choosing and being a part or our GE Appliances team! We're wishing you the very best. - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
nice look and quiet
on January 17, 2022
Posted by: RWD1277
from Alabama
easy to use and not a problem getting the dishes clean
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
very quiet!
on January 5, 2022
Posted by: aragin
from denville nj
the dishwasher has very user friendly controls and 3 wash levels!!
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
It’s ok
on December 22, 2021
Posted by: Th116
from Maryland
Don’t like that have to
Keep starting and stopping cycle . Why dishes don’t dry ?
Keep starting and stopping cycle . Why dishes don’t dry ?
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
3
Value
1
Response from geappliances.comBy Vikki@GEA, GE_Appliances, December 30, 2021
Hi - Thank you for taking the time to share your comments and concerns regarding your new dishwasher. We regret to hear you're having difficulty with the unit and with the dry performance. We're not entirely sure why you are having to start and stop the cycle repeatedly. Once you start the cycle, there would be no reason to press Start again unless you open the door prior to the completion of the cycle. Please review page 5 of the owner's manual for information on selecting the best cycles and options -- https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55124-5.pdf --
Great dry performance begins with good hot water coming into the unit. We recommend a minimum of 120 degree water coming in to achieve the best wash and dry performance. We would also recommend choosing the Wash Temp Boost option to further increase your water temperature. This model offers our Condensate Dry Feature which is an energy-efficient drying system on select model dishwashers. With this drying system design, condensation will form on cooler surfaces in a warm humid environment. At the end of a cycle, while the dish load is still hot, the stainless steel tub walls are already cooling down and pulling condensation to form on the tub walls instead of the dishes. This provides natural air drying of the dish load. The use of a rinse agent ensures spot and film protection for dishes and also aids the drying process. We hope you find this information helpful. Kind regards - Vikki@GEA
Great dry performance begins with good hot water coming into the unit. We recommend a minimum of 120 degree water coming in to achieve the best wash and dry performance. We would also recommend choosing the Wash Temp Boost option to further increase your water temperature. This model offers our Condensate Dry Feature which is an energy-efficient drying system on select model dishwashers. With this drying system design, condensation will form on cooler surfaces in a warm humid environment. At the end of a cycle, while the dish load is still hot, the stainless steel tub walls are already cooling down and pulling condensation to form on the tub walls instead of the dishes. This provides natural air drying of the dish load. The use of a rinse agent ensures spot and film protection for dishes and also aids the drying process. We hope you find this information helpful. Kind regards - Vikki@GEA
Written by a customer while visiting geappliances.com