Customer reviews from geappliances.com
GE - 24" Top Control Built-In Stainless Steel Tub Dishwasher with Sanitize Cycle and 51 dBA - Custom Panel Ready
Average customer rating
3.5
(287 Reviews)
Rating breakdown 287 reviews
5 Stars
106
4 Stars
59
3 Stars
36
2 Stars
41
1 Star
45
56%of customers recommend this product.
(
139 out of
247)
Customer Reviews for GE - 24" Top Control Built-In Stainless Steel Tub Dishwasher with Sanitize Cycle and 51 dBA - Custom Panel Ready
Customer Rating
1
Very Disappointed in GE
on February 19, 2022
Posted by: Disappointed in NY
from Hudson Valley
This is our 2nd GE dishwasher. We were somewhat satisfied with the performance and durability of the previous model. GDT226SGLBB is a great disappointment. The posts in the lower rack on the left side are at about a 45 degree angle to the center making it impossible to face dishes of any size to the center. Yet, the Owner's Manual clearly states that the soiled side of a dish should face center. The Silverware Basket is made of weak and thin plastic. The Topper easily separates from the basket spilling silverware into the dishwasher or onto countertop. Even worse than this, the basket does not rest securely at any location in the lower rack, so it can move freely on the lower rack, flip and spill silverware into into bottom of dishwasher. The Indicator Lights for "Clean" and "Sanitized" are located at the top of the dishwasher door, and are not visible when door is closed. You need to bend down and look between the countertop and top of the door to see if the "Clean" light is on and the cycle is complete. The engineering and design of this appliance is disgraceful. I urge GE to redesign the Lower Rack and Silverware Basket, and provide free upgrades to all purchasers of the appliance.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
2
Value
1
Response from geappliances.comBy Guy@GEA, GE Appliances, February 21, 2022
Hello there, we're pleased to know you were satisfied with your previous GEA dishwasher, but sorry to hear you're having a difficult time loading dishes as you'd like, that your silverware isn't sitting securely, and that you're unable to see the "Clean" light when the door is closed. We can certainly now understand how this would be a disappointing ownership experience as this we'd never want this for our consumers.
Your feedback goes a long way in us making sure we're capitalizing on opportunities to improve upon our appliances, so we appreciate you reaching out and we want you to know we'll be happy to share your comments with our dishwasher team. If you ever need anything else, please know you can always reach out to us on social media.
Guy@GEA
Your feedback goes a long way in us making sure we're capitalizing on opportunities to improve upon our appliances, so we appreciate you reaching out and we want you to know we'll be happy to share your comments with our dishwasher team. If you ever need anything else, please know you can always reach out to us on social media.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
not worth buying
on February 13, 2022
Posted by: MyLandlordisCheap
from New York, NY
This dishwasher is very cheap. The lower rack constantly falls off the rails, the spaces for dishes and cups do not accommodate various sizes well. I can't fit as much as I could in my old ones. Half the time the machine runs and doesn't take all the soap out or the pod.If by mistake you press the delay start button, when you try to clear it, nothing happens and you're stuck with a delayed start.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, February 14, 2022
Greetings,
Thank you for taking the time to write a review. We're quite sorry to hear you are not satisfied with your dishwasher. We know how annoying it is when the lower rack falls off the rails and loading can be. We would recommend checking out the loading section on page 8 for some great tips.
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55124-5.pdf&_ga=2.28403196.1301675039.1644846939-1318140145.1635195915
We also would like to share an article on detergent getting stuck in the cup. https://products.geappliances.com/appliance/gea-support-search-content?contentId=16990&_ga=2.32746238.1301675039.1644846939-1318140145.1635195915
We'll make sure to share this with our development team for improvements. Stay well. Mike@GEA
Thank you for taking the time to write a review. We're quite sorry to hear you are not satisfied with your dishwasher. We know how annoying it is when the lower rack falls off the rails and loading can be. We would recommend checking out the loading section on page 8 for some great tips.
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55124-5.pdf&_ga=2.28403196.1301675039.1644846939-1318140145.1635195915
We also would like to share an article on detergent getting stuck in the cup. https://products.geappliances.com/appliance/gea-support-search-content?contentId=16990&_ga=2.32746238.1301675039.1644846939-1318140145.1635195915
We'll make sure to share this with our development team for improvements. Stay well. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
GREAT FEATURES
on February 6, 2022
Posted by: DDENMAC
from PETOSKEY, MI.
Nice clean looks and very easy to install. great features
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Door Springs are too stiff!
on February 2, 2022
Posted by: LakeGuy123
from Alexandria, MN
The door springs are too stiff. Even on the lightest setting the door wants to "spring" shut. We have to hold the door down to load dishes. We hope it improves over time.
Features
4
Performance
4
Quality
2
Value
3
Response from geappliances.comBy Gina@GEA, GE_Appliances, February 3, 2022
Hi there - We're sorry to hear of the difficulty keeping the dishwasher door open. We know this is quite an inconvenience and understand the frustration caused. If this doesn't improve, we'd recommend taking advantage of your warranty and having your dishwasher serviced. You can schedule service online at: https://www.geappliances.com/ge/service-and-support/service.htm or by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET. We hope this helps. -Gina@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Runs loud and doesn’t have a heated dry
on January 30, 2022
Posted by: K paz
from Lakewood NJ
I’ve had GE dishwashers in the past and always liked them, this time I got the stainless tub with stainless outside but was disappointed to see 5hat it doesn’t have heated dry and the unit runs louder than my last one, also the space allotted for big pots is not adequate.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
5
Value
3
Response from geappliances.comBy Shayla@GEA, GE_appliances, February 3, 2022
Hi there - While we're pleased to hear you have always enjoyed our dishwashers in the past, we're sorry that this dishwasher hasn't met your expectations. We can definitely understand how disappointing this can be and we apologize for that.
While this dishwasher does not have heated dry, using high quality rinse agents such as Cascade® Platinum™ Power Dry™ Rinse Aid or Finish® Jet-Dry® Rinse Aid are designed for great drying action.
Most sounds emitting from this dishwasher is normal. To learn more about sounds, you may check out page 16 of your owner's manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55124-5.pdf&_ga=
Also, we're sorry to hear you do not like the design as it doesn't provide an adequate amount of space. If you wish, the Loading section of your manual provides useful tips to allow space for certain dishes.
We sure hope this helps. We appreciate you for trusting GE Appliances. We are always here should you have any questions or concerns.
While this dishwasher does not have heated dry, using high quality rinse agents such as Cascade® Platinum™ Power Dry™ Rinse Aid or Finish® Jet-Dry® Rinse Aid are designed for great drying action.
Most sounds emitting from this dishwasher is normal. To learn more about sounds, you may check out page 16 of your owner's manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55124-5.pdf&_ga=
Also, we're sorry to hear you do not like the design as it doesn't provide an adequate amount of space. If you wish, the Loading section of your manual provides useful tips to allow space for certain dishes.
We sure hope this helps. We appreciate you for trusting GE Appliances. We are always here should you have any questions or concerns.
Written by a customer while visiting geappliances.com
Customer Rating
1
big disappointment!!!
on January 23, 2022
Posted by: RobGen
from Sunny Isles Beach
We bought the dishwasher and it failed after 5 or 6 washes. The technician came and did not have the spare parts and they gave us a new appointment. We have been without the dishwasher for almost 3 weeks now.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, January 28, 2022
Hi there,
We're so sorry to hear that your dishwasher has failed and that you are currently waiting for parts. We definitely understand how frustrating that situation is. We encourage you to continue working with your service technician on repairing your dishwasher. Stay well. Mike@GEA
We're so sorry to hear that your dishwasher has failed and that you are currently waiting for parts. We definitely understand how frustrating that situation is. We encourage you to continue working with your service technician on repairing your dishwasher. Stay well. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Exactly What We Needed
on January 21, 2022
Posted by: Camel92
from Indianapolis, IN
We were needing a new dishwasher that would fit in a 32" tall ADA opening and ended up choosing this dishwasher. It looks great and was easy to install in the space. I tried washing a load before filling the rinse aid reservoir and everything was very wet at the end of the cycle. For the next load, I filled it up with rinse aid and was very impressed that everything was dry, as this was a concern I had since this model does not have a heated dry option. Overall I am very happy with my purchase and would definitely recommend.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Does the job
on January 18, 2022
Posted by: sntt
from Texas
It doesn’t dry very quick. I have to leave my dishes overnight. There also aren’t very many options on cleaning and my dishwasher packets don’t work with this machine. Does the job in the end but would’ve chosen a different one
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Sharon@GEA, GE_Appliances, January 19, 2022
Hi there! Thanks for sharing your review. We're so sorry for any inconvenience you've experienced with your dishwasher. Here are some great tips that may help with the drying concern: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
Also, if you're using tablets or pods, make sure they are not binding the cup cover and preventing it from opening. We also suggest checking to make sure they are properly lined up in the opening.
Thanks for choosing and being a part or our GE Appliances team! We're wishing you the very best. - Sharon@GEA
Also, if you're using tablets or pods, make sure they are not binding the cup cover and preventing it from opening. We also suggest checking to make sure they are properly lined up in the opening.
Thanks for choosing and being a part or our GE Appliances team! We're wishing you the very best. - Sharon@GEA
Written by a customer while visiting geappliances.com