Customer reviews from geappliances.com
GE - 24" Top Control Built-In Stainless Steel Tub Dishwasher with Sanitize Cycle and 51 dBA - Custom Panel Ready
Average customer rating
3.5
(287 Reviews)
Rating breakdown 287 reviews
5 Stars
106
4 Stars
59
3 Stars
36
2 Stars
41
1 Star
45
56%of customers recommend this product.
(
139 out of
247)
Customer Reviews for GE - 24" Top Control Built-In Stainless Steel Tub Dishwasher with Sanitize Cycle and 51 dBA - Custom Panel Ready
Customer Rating
1
Not recommended
on June 5, 2022
Posted by: aspong8
Due to new flooring in my house, I was limited to ADA height dishwashers. I read a mix of reviews on this dishwasher and crossed my fingers for the best. I would say the poor reviews are correct. The dishwasher looks nice and isn’t too loud. The bad parts are everything else. I understand it’s a bit smaller inside due to the height, but the dishes really can only be arranged one way and doesn’t accommodate much of our normal day to day dishes for a family of three. After using the dishwasher for a month, the soap dispenser has failed to open about the same amount of times that it has opened. This goes back to arranging dishes - if you try anything but small plates on that side of the dishwasher, it will not open. Who uses 16 small plates?!? Anyway, this dishwasher is not well designed and doesn’t really suit our needs, but we’re stuck with it.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, June 8, 2022
Hi,
Your review of this dishwasher is most appreciated. It's good to hear that it looks great in your kitchen and isn't loud. We do apologize for the inconvenience caused by the height and to know that the detergent cup doesn't open always. That's definitely not something expected and we understand how annoying that is. Check out this article below with some helpful tips on the detergent cup not opening.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18903&_ga=2.227233565.1227626216.1654520215-1399050172.1598645166
We hope this helps. Mike@GEA
Your review of this dishwasher is most appreciated. It's good to hear that it looks great in your kitchen and isn't loud. We do apologize for the inconvenience caused by the height and to know that the detergent cup doesn't open always. That's definitely not something expected and we understand how annoying that is. Check out this article below with some helpful tips on the detergent cup not opening.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18903&_ga=2.227233565.1227626216.1654520215-1399050172.1598645166
We hope this helps. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
GE Diahwasher
on May 31, 2022
Posted by: Anonymous
from Alexanderia VA
Spacing is not efficient for glasses and longer utensils
Features
4
Performance
4
Quality
4
Value
3
Response from geappliances.comBy Guy@GEA, GE Appliances, June 3, 2022
Hi there, we appreciate this feedback and we're sorry you're having a hard time fitting some of your glasses and longer utensils. We understand how that would be disappointing, so please know we're happy to share this review with our dishwasher team for them to review as well. We're wishing you the best and we want to thank you for reaching out.
Guy@GEA
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
So Far, Good
on May 9, 2022
Posted by: Lawn Acres
from Hollywood, FL
I bought this dishwasher because it met the height requirement to install under my old kitchen cabinets. So far I love the dishwasher. I just wish it had an automatic drying feature.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
GREAT DISHWASHER
on May 6, 2022
Posted by: DAVE2249
from MORRISTOWN TN
LOVE THIS MACHINE.DIFFERENT FROM WHAT I HAD,
LOVE THE STAINLESS INSIDE
LOVE THE STAINLESS INSIDE
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
I despise this model.
on April 25, 2022
Posted by: Zacheus
from Ohio
This dishwasher has the absolute worst organizers on the inside. It’s dimensions are standard, but everything on the inside is tiny. I hate this dishwasher. My wife is happy to have any dishwasher, so I guess “happy wife, happy life”. We love our GE products in general. I am not hating on the quality of the machine, but this model is a joke, especially for the price.
No, I would not recommend this to a friend.
Features
1
Performance
4
Quality
5
Value
1
Response from geappliances.comBy Chris@GEA, GE_Appliances, May 4, 2022
Thanks so much for taking the time to reach out to us about your dishwasher. We're sorry to hear that you've not been enjoying its capacity. If you haven't done so already, check out our loading suggestions on page 8 of your owner's manual, linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-55124-5.pdf We've also passed your feedback along to our dishwasher design team for future improvement. If you have any other comments or questions for us, please let us know. We're here for you! -Chris@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Terrible choice - has no dry cycle
on April 22, 2022
Posted by: flydia
from Ohio
Who would have guessed that GE will build a dishwasher without a dry cycle?!!! After 122 minutes of wash the dishes are still wet and the dishwasher dripping water. TERRIBLE!!!
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mikayla@GEA, GE_Appliances, April 25, 2022
Hello - Thanks for posting a review on your dishwasher. So sorry to hear that your dishes are still wet at the end of a cycle. We can totally understand how this would be frustrating and we truly do apologize. You have a wonderful model and we have some great tips and tricks that can improve its drying performance.
To achieve optimum performance, make sure the incoming water temperature is at least 120 degrees F. We suggest running the hot water at the kitchen sink before starting a cycle. Here's an article that provides additional things to try: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.74146256.352151512.1650893262-1706229011.1648148062
If the above doesn't resolve the issue, service may be needed. You can schedule an appointment by calling 1-800-432-2737 or online here: https://www.geappliances.com/ge/service-and-support/service.htm
We hope that this helps. Let us know if any other questions come up. Thanks again! -Mikayla@GEA
To achieve optimum performance, make sure the incoming water temperature is at least 120 degrees F. We suggest running the hot water at the kitchen sink before starting a cycle. Here's an article that provides additional things to try: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.74146256.352151512.1650893262-1706229011.1648148062
If the above doesn't resolve the issue, service may be needed. You can schedule an appointment by calling 1-800-432-2737 or online here: https://www.geappliances.com/ge/service-and-support/service.htm
We hope that this helps. Let us know if any other questions come up. Thanks again! -Mikayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Staff love this one!
on April 21, 2022
Posted by: Visions
from Farmington, Michigan
The best thing is that we can lean on the dishwasher w/o disturbing the cycle. Used in a public school student kitchen.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Serviceable but disappointing
on April 17, 2022
Posted by: Bbfo
from Tempe, AZ
Our dishes are coming out clean (yay) but often the soap packets are not dissolved in the shortest wash cycle, just sitting in the base of the machine. I also find it hard to push the buttons on top because of the way my counter is which is something we didn’t realize about the design until it was installed
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Mikayla@GEA, GE_Appliances, April 21, 2022
Hi there - Thanks for the review. It's nice to hear that your dishes are getting clean, but we do apologize that the detergent isn't dissolving completely. When placing the detergent packet in the dispenser cup, make sure the thin side is facing up. This thin coating side becomes very sticky when it gets wet and can stick to the cup. Also make sure that the incoming water temperature is at least 120 degrees F. We suggest running the hot water at the kitchen sink before starting a cycle.
Your comments on the design of the control panel are greatly appreciated and will be taken into consideration for improvement. Please know that we're always here to help if any questions come up. Thanks again! -Mikayla@GEA
Your comments on the design of the control panel are greatly appreciated and will be taken into consideration for improvement. Please know that we're always here to help if any questions come up. Thanks again! -Mikayla@GEA
Written by a customer while visiting geappliances.com